Very cute Onsen room that was really nice, the capsules are spacious and comfortable- the people in my room were noisy all night and so didn’t get much sleep and it was pretty hot too! It’s like staying in a cheap hostel. Probably fine for one night but I wouldn’t stay longer.

Overall somewhat convenient location if you don’t have heavy luggage. Overall very clean place. The downside is the second night I had two new guests check in and started unpacking from 11pm to 2:30am which made it hard to sleep. Recommend setting quiet hours or having actual doors to help soundproof other people

This hotel isn’t for everyone but I loved it. There isn’t much room for luggage. The locker was too small to hold my small roll aboard case so I laid it on the side in the pod with me. My sister had licking luggage so left it outside her capsule. Only inconvenience was having to go downstairs, in open air stairway to the shower room. But, it is close to a good store and we were able to have a little microwaved breakfast in the lounge room.

Overall my experience was ok. Checking in was a bit hard since the person at the front counter didn’t speak English and had trouble with the iPad and the check in website. They also didn’t get to explain much about the hotel. I’m not sure if this was normal but I was not provided with a pillow either. The bed and blanket was overall cozy. What made my experience better was the onsen.

Very convenient. It provides what I need for my stay - amenities in a Japanese-patterned bag (as a gift), yukata for wear, slippers. Bring own body lotion. Friendly staff. Quiet and safe. Use stairs to go to different levels inside the hotel. It was a little difficult to find the location after passing Mark City though.

The bath house is very nice, the representative is kind and helpful! The unit is clean!

Wonderful stay, very clean, quiet, convenient. Lovely little amenity pack on arrival, towels, yukata and perfect little ofuro!

There are a lot of lockers that I could put some important things like money. I could feel this hotel was safety.

I spent my first night, after a 14 hour flight at this women's only capsule hotel. It was a very different experience than the other capsule I stayed at, although some parts were still similar. I arrived right at 4 pm for my stay, the earliest check-in time and was given amenities and bed clothes at that time, and then shown to my room. the capsule room itself was fairly small with only a few units- a bit more private than other capsules can be. the "door" is a privacy screen - a little more private than a curtain, but does not lock closed. However, I did not feel unsafe or as if I was at risk. Lockers are provided to store your luggage and I managed to fit my carryon roller bag into the locker. Some people opted to keep their luggage out of the locker just inside the capsule room. the onsen was amazing. I went very early in the morning after sleeping and had the place to myself - very relaxing and the shower and dressing areas were pristine and serene.

Stayed for one night, and would definitely recommend. It was comfortable and clean and very safe. One of our group's bag didn't turn up on her flight and was being dropped later in the evening. The staff, who usually close the reception at 1am stayed until it was delivered and brought it to the room while we were sleeping.

We had just finished staying in a hostel that has no locks on the door and no mattresses. We came here to a free washbag, a jokata and slippers with a spa included. There's a drying area to make it even more special and then my pod was spacious and beautiful with a charging port AND air conditioning. I have never felt more alive.

I stayed there for quite a while, (10 days) and must say it was such a pleasant experience. The staff were so incredibly lovely and kind. The place was so clean and tidy as well. The only downside is that the capsules aren't sound proof(if they were this place would be without fault, - for me at least). I know a few people didn't like how hard the mattress was, but I personally love it! I love hard mattresses and I slept like a baby. The onsen was also amazing. I can't recommend this place highly enough! Will definitely be making this my go-to place to stay next time I'm in the area! :)

Very clean hotel with friendly staff. Amazing bathroom experience. There is no elevator, but the staff can help you with the bags if necessary.

Very helpful staff,great location,clean, interesting cultural elements, quiet

Great place, friendly staff, quiet sleeping pods. And, of course, there is nothing better than a japanese ofuro bath after a long plane ride or day of walking the streets of tokyo.

Charger was stolen on the side of bed. Using shower is limited time It's unconbinient

Solo traveler. First time at capsule hotel. Stayed for two nights. I really liked this place and felt very safe. Personnel The ladies at reception were very friendly and helpful Room I was on the 4th floor. Point to note: don't bring big suitcases. There is one rather narrow staircase. No elevator. Capsule was big enough to not feel claustrophobic. Pillow was comfortable but mattress could have been thicker. I slept easily because I was tired but sleep quality could have been better with slightly thicker mattress. I could feel the bar of the capsule frame under me. But that's the only thing that really bothered me Sheets were clean and comfortable. Chain lock was provided for suitcase, and locker for other valuables. There's a rack for hanging coats. Bath The bath was wonderful. Very clean. Unlike other baths, this one was kept very nice and warm. So you don't freeze between post shower and pre bath. Very good to have towels nicely laid out in basket size. Very thoughtful. The powder room next door had hairdryers and water (to drink) The common lounge The tatami room as it is called, was not big, but enough. Safety To enter the hotel, you've got to key in a code. Location It's about a 10 minute brisk walk from shibuya station. But factor in a further 5-10 minute walk within the station if you're coming on the JR line. It's a longer walk but it's straightforward Alternatively it can be a 5 minute walk from Shinsen station but that's slightly more complicated

First time in a capsule, and it was good.

Around a 10 to 15 minute walk from Shibuya station, some parts slightly uphill, and a little hard to find. I suggest to look it up on Google maps and save the location beforehand first. Even though it was around 10.30pm when I was making my way to the hotel, I didn't feel unsafe. A helpful member of the hotel staff carried my luggage up (there is no elevator) to the 5th floor, the top floor, and explained to me the amenities and facilities provided. There is a railing that runs the width of the room where you lock your luggage with the lock they provide. Amenities provided are pretty awesome, like a toiletry bag containing a toothbrush, hairbrush, and sample-sized toiletries (for you to keep), and a yukata (which you leave behind). Communal bath is on the second floor, with a full-sized towel and face towel (to bring into the bath area, but not into the onsen!) provided there. A locker is also provided for you to keep your belongings. There is also a resting room on the second floor with two computers and tea available. Bad thing is that the capsules aren't soundproof, so if you're a light sleeper, I would suggest you not to stay here. Even when neighbours closed the blinds to their capsule, you could hear it. Also, the Expedia offer is misleading, as it shows that a free nano-SIM card is provided, but in actual fact you only get the SIM card if you book through their website. Good first time experience overall.

It was a comfortable stay. Staff were lovely, facilities were clean and amenities were awesome. Only con is that theres no elevator, my room was in level 3 and had to carry my luggage all the way. Good thing the receptionist helped me carry it up and down.