Sheraton Grand Hiroshima Hotel

Hotels
9.2
/10

Exceptional

954 reviews

What Guests Say About Their Stay

ANDY
10.0
/ 10
Very convenient location, just next to Hiroshima station, easy to access in and out . Breakfast is good, including both western and Japanese styles. Many choice of restaurants near the hotel, rental car place is also the next door; the king size room is the Western king size bed, very rare for stay in Japan. Highly recommended !
Philip
10.0
/ 10
Great hotel, a little disappointing that you had to pay 1350 yen to use the pool. First time ever I’ve had that happen:(
Mike
10.0
/ 10
Wow! One of the nicest hotels I've ever stayed in. We were on the last leg of our 12 day Japan tour and stayed here for two of those nights. Beautiful spacious room with a gorgeous view of the city. Also a large soaking tub really helped everyone relax after so much walking. This hotel is located right outside the doors of Hiroshima station so it couldn't be any more convenient. The staff was super friendly as well. There was a nice food court area right outside of the hotel in Hiroshima station that we really enjoyed. My son and I spoke hardly any Japanese but we had no trouble at all getting around and the staff was very accommodating. We loved our stay and I can't wait to come back.
In the Area
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12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-shi, Chugoku, Japan, 732-0053

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sheraton Grand Hiroshima Hotel is a good choice when you are visiting Higashi-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-shi, Chugoku, Japan, 732-0053
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Discover More About Sheraton Grand Hiroshima Hotel

Location


Staying at Sheraton Grand Hiroshima Hotel is a good choice when you are visiting Higashi-ku.

About Sheraton Grand Hiroshima Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Grand Hiroshima Hotel exclusively for you.

Sheraton Grand Hiroshima Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Grand Hiroshima Hotel.

All facilities in Sheraton Grand Hiroshima Hotel

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Others

Things to Do

  • Hot tub
  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Grand Hiroshima Hotel

Important Note
  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1950 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

The following facilities or services will be unavailable from February 18 2025 to February 19 2025 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Grand Hiroshima Hotel
238
Number of floors in Sheraton Grand Hiroshima Hotel
21
Another facilities in Sheraton Grand Hiroshima Hotel
Hot tub, Indoor pool, Spa, Garden, Sauna

Frequently asked question in Sheraton Grand Hiroshima Hotel

What are available facilities at Sheraton Grand Hiroshima Hotel?
There are top facilites at Sheraton Grand Hiroshima Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Hiroshima Hotel?
The standard check-in time at Sheraton Grand Hiroshima Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Grand Hiroshima Hotel provide breakfast?
Yes, Sheraton Grand Hiroshima Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Grand Hiroshima Hotel

9.2
Exceptional

From 954 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Sheraton Grand Hiroshima Hotel

Number of reviews per page
20
40
Top reviews
Dimitri
icon-Leisure
Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great view
ANDY

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very convenient location, just next to Hiroshima station, easy to access in and out . Breakfast is good, including both western and Japanese styles. Many choice of restaurants near the hotel, rental car place is also the next door; the king size room is the Western king size bed, very rare for stay in Japan. Highly recommended !
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Verified traveler

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Very nice room and comfy bed, near the station
Philip

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel, a little disappointing that you had to pay 1350 yen to use the pool. First time ever I’ve had that happen:(
BARKATALI

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Best hotel easy walk from train station
Nancy
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I spend a lot of time in Hiroshima and have stayed at many hotels in the city but this was my first stay at the Sherton because it is often the most expensive of all the hotel choices. I often wondered if it was a good value for the cost. There were many nice elements but at te same time there were many awkward moments. The Sherton obviously caters to a very International clientele. For this reason, I was surprised that the check in process was awkward. For example, instead of asking if we would like to arrange a late check out, the receptionist asked when we would like to leave as if there is an option to leave as late as you would like. It was my birthday and the receptionist presented a small bouquet of flowers to my husband and wished him a happy birthday. We rserved a room on an Executive Floor with Lounge access. The room was large by Japanese standards and had a King size bed. The room was clean. There is a Nespresso coffee machine and a small fridge/mini bar that only contained two cans od Pepsi and two cans of Pepsi Zero. Although I read many reviews regarding the small size of the Club lounge and the limited offerings, I decided to wait and see for myself rather than trust other reviewer's opinions. In this case, I should have trust the other reviewers. It is the smallest lounge in any hotel I have ever stayed at. The offerings were very limited during what they were calling "Tea Time" and "Happy Hour" So is the Marriot a good value for the money, probably not.
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Mike
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Wow! One of the nicest hotels I've ever stayed in. We were on the last leg of our 12 day Japan tour and stayed here for two of those nights. Beautiful spacious room with a gorgeous view of the city. Also a large soaking tub really helped everyone relax after so much walking. This hotel is located right outside the doors of Hiroshima station so it couldn't be any more convenient. The staff was super friendly as well. There was a nice food court area right outside of the hotel in Hiroshima station that we really enjoyed. My son and I spoke hardly any Japanese but we had no trouble at all getting around and the staff was very accommodating. We loved our stay and I can't wait to come back.
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Richard
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Always stay at the Sheraton when traveling the next day. So easy to get to trains and airport bus.
Richard
icon-Leisure
Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Rooms are spacious and comfortable. Service is great. Will stay again
Rita
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Fabulous location, staff was always very helpful. Extremely delightful stay. Enjoyed every minute of it.
Jacinda

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

The hotel was immaculate. Staff were helpful and polite. Dinner was of the highest standard. One of the best stays of my trip to Japan.
Alan

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Right next to the train station. Easy access. Staff very friendly. Great find.
Verified traveler

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

The hotel was beautiful from the reception/lobby to our room. Everything was clean, the staff were very welcoming and helpful. Our room was spacious and bed was comfortable. The only thing we are not a fan of is the glass walls for the toilet
Stefan

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

The staff was extremely friendly and we were even able to get into the room 1.5 hours earlier - which allowed us to get immediately started on our sightseeing! The room was the most spacious room from all hotels we had and it was clean and luxurious with an awesome view! The Club was really nice and had a great atmosphere for taking a break and getting something to eat and drink in the evening and morning. My wife liked the coffee! On top of everything - the Hotel is just beside the trainstation with great Shinkansen connections - only a few steps to go. As such, there were plenty of good food places around in very short walking distance. Last but not least - Hiroshima has three bus lines which can be used to easily get around to visit all the cultural and historic places. When we were there, it was really hot and humid and as such this was really convenient! HIGHLY recommendable!
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Kim-Fu
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Concierge Kanane Sugiyama was very helpful and went above and beyond to map out our trip.
James
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The staff were nice, the hotel clean, and right there at Hiroshima Station. The hotel food was ridiculously priced by any standard (especially breakfast), and the “open concept” bathroom is going to be a deal breaker for a lot of people that might be sharing a room and might not want audience when they shower or use the toilet (glass doors that transition from mostly frosted to transparent; ladies, everyone in the room will see your breasts). There’s no place to change privately unless you fit in the armoire.
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daniel
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Family of 5 for a 2 night stay. Was good - no problems Good position near main station
Eric
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Our favorite hotel whenever we visit Hiroshima. Short walk from the Shinkansen gate to the hotel’s 2F entrance — all on the same level and all covered from rain, etc. Easy access to the town (streetcar) and surrounding towns (Shinkansen or JR Lines). Staff are very courteous and helpful. Good breakfast buffet. Rooms are spacious and clean. Only one item for improvement — the king size bed in our room was starting to show its age. Still, always happy to have a king size bed in Japan:)
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Adelis
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Not again
Edward
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Very convenient to Hiroshima station and amenities. Many great restaurants in walking distance. Modern open concept washroom was why I gave this hotel 4 stars is the toilet and shower area were not private enough. My daughter could hear me use the toilet while brushing her teeth. You need to be very comfortable with your roommates 😁.
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Number of reviews per page
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