Yokohama Bay Sheraton Hotel & Towers

Hotels
8.8
/10

Very Good

907 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
mario
10.0
/ 10
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
R.
10.0
/ 10
a very beautiful hotel and still very nice but in certain areas showing its age
In the Area
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1-3-23 Kitasaiwai, Nishi-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 220-0004

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Yokohama Bay Sheraton Hotel & Towers is located in area / city Nishi-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Yokohama Bay Sheraton Hotel & Towers

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1-3-23 Kitasaiwai, Nishi-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 220-0004
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Discover More About Yokohama Bay Sheraton Hotel & Towers

Location


Yokohama Bay Sheraton Hotel & Towers is located in area / city Nishi-ku.

About Yokohama Bay Sheraton Hotel & Towers

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Yokohama Bay Sheraton Hotel & Towers exclusively for you.

Yokohama Bay Sheraton Hotel & Towers is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Yokohama Bay Sheraton Hotel & Towers.

All facilities in Yokohama Bay Sheraton Hotel & Towers

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Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Hot tub
  • Indoor pool
  • Karaoke
  • Shops

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Yokohama Bay Sheraton Hotel & Towers

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 6325.0 per night
  • Facilities fee: JPY 2160 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Yokohama Bay Sheraton Hotel & Towers
348
Number of floors in Yokohama Bay Sheraton Hotel & Towers
28
Another facilities in Yokohama Bay Sheraton Hotel & Towers
Laundry service, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in Yokohama Bay Sheraton Hotel & Towers

What are available facilities at Yokohama Bay Sheraton Hotel & Towers?
There are top facilites at Yokohama Bay Sheraton Hotel & Towers such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Yokohama Bay Sheraton Hotel & Towers?
The standard check-in time at Yokohama Bay Sheraton Hotel & Towers is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Yokohama Bay Sheraton Hotel & Towers provide breakfast?
Yes, Yokohama Bay Sheraton Hotel & Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Yokohama Bay Sheraton Hotel & Towers

8.8
Very Good

From 907 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

9.4

Service and Facilites

8.8

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Traveler Reviews Yokohama Bay Sheraton Hotel & Towers

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
mario
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Sang Ho
icon-Business
Business

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Location
R.

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

a very beautiful hotel and still very nice but in certain areas showing its age
Jonathan
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Jun

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Good
Harry
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Perfect location to all transportation, food and shopping. Highly highly recommend
Sony
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The room is quite small. That’s about the only dislike
Christine
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Liked the location. Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.
Michele
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
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Marie
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

I didnt like how they didnt say i would have to pay to use the pool
Jill

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I booked a city view we looked out onto a train station We went to swim in the pool and it cost us 2,200.00 yen each and coolly use for 1 hour There are extra hidden fees all over this hotel
Misako
icon-Leisure
Leisure

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

I had wait for a long time to check-in, the first in the lobby area which if you sit at the chair you had to order something. I order a lemon soda and it's cost 1400 yen. Then I was took to 26th floor, Shelton Club check-in area, and told I can get some snack & drink. I was wondering why I couldn't be here, since I reserved The Shelton club room. The floor in the room has some uneven level under the carpet, and I almost tripped over a few times. I'm old and needed nice smooth floor. The place is not good as the onsen ryokan in Echigo Yuzawa, but it cost much high price. I stayed at Shelton a few times at other area, and this is the worst place. Staffs are not really good, maybe because it in Yokohama. I don't think I'll go back there, and find other hotel when I visit Yokohama in future.
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Masumi
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

The service was very good. But I have a question about the cleanliness of the room
Fiona
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Wendy
icon-Leisure
Leisure

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Nhi
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

We had a great experience with this hotel. Some of our highlights: - Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets. - Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay. - Very close to Yokohama Station. - Very close to major shopping centers and dining options - Our room had a great view The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan. Overall, we would definitely book again for future visits!
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Sai Kow

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The great difficulty and biggest problem is when arriving from the airport to YCAT bus terminal, one would have to lug your heavy luggage through the building, up and down several steep stairways and escalators, for at least 15 minutes, before arrival at your hotel. This is exhausting and very dangerous as one may fall. Changes have to be made. Thank you.
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Michael
icon-Business
Business

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

The rooms here are US hotel-sized, quite unusual for Japan. Anyway, was here for a conference, and found the hotel to be quite excellent. The breakfast was good, the room very nice (was on a "club" floor but not so much that I could get free drinks at the club), the lobby impressive, and the room priced acceptably. Right across the street from the Yokohama main train station and a hundred restaurants, convenience shops, and the like.
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Yayoi
icon-Leisure
Leisure

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Clean
Number of reviews per page
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