The service was terrible. The hotel was not worth for being rated at 4 or 5 star. The staff was not good at their work at all. We stayed 3 nights, but we had to check in & out every day and to validate our room key. Room condition was bad as well. Shower booth did not drain well. We requested to fix the drain, but no one came to our room. Also, phone in our room was out of order.