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Hotel Austin Paradise @ Pulai Utama
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Hotel Austin Paradise @ Pulai Utama
Hotels
8.4
Impressive
From 59 verified guests reviews
What Guests Say About Their Stay
Strategic Location (1)
Excellent Service (1)
Zhang S. L.
9.7
/ 10
Clean room, good location and good service
In the Area
See Map
No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Austin Paradise @ Pulai Utama
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What's around Hotel Austin Paradise @ Pulai Utama
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No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300
Discover More About Hotel Austin Paradise @ Pulai Utama
Location
Hotel Austin Paradise @ Pulai Utama is located in area / city Pulai.
About Hotel Austin Paradise @ Pulai Utama
Have fun with various entertaining facilities for you and the whole family at Hotel Austin Paradise @ Pulai Utama, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Austin Paradise @ Pulai Utama is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Austin Paradise @ Pulai Utama.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Austin Paradise @ Pulai Utama is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Austin Paradise @ Pulai Utama is the right place to stay.
All facilities in Hotel Austin Paradise @ Pulai Utama
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Early check-in
- Elevator
- Late check-out
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
In-room Facilities
- Desk
- Hairdryer
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- Mobile
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Hotel Austin Paradise @ Pulai Utama
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book
Additional Policy
Superior Single (10.10 Superior Single Guaranteed Free Upgrade to Superior Deluxe Room, Only booking made from 1st - 10th October 2020)
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Austin Paradise @ Pulai Utama | 40 |
Number of floors in Hotel Austin Paradise @ Pulai Utama | 2 |
Another facilities in Hotel Austin Paradise @ Pulai Utama | Early check-in, Late check-out, WiFi in public area, Family room, Heater |
Frequently asked question in Hotel Austin Paradise @ Pulai Utama
What are available facilities at Hotel Austin Paradise @ Pulai Utama?
There are top facilites at Hotel Austin Paradise @ Pulai Utama such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Austin Paradise @ Pulai Utama?
The standard check-in time at Hotel Austin Paradise @ Pulai Utama is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Austin Paradise @ Pulai Utama
Overall Rating & Reviews
From 59 verified guests reviews
8.4
Impressive
Fantastic
16
Very Good
33
Satisfying
2
Average
8
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (1)
excellent service (1)
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Language
English
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R
Rusmiyati
Medical Travel
8.5
/ 10
07 Nov 2024
Staff makes me wait more than 30minutes. They said didn't receive my booking. I told them that never happened in my life before. I already paid and receive the booking ID but they just lazy to check. I show them the email booking ID and traveloka apps that showing already book the room and paid but the guy keep on saying don't have. I tell him to check the booking ID but they just being lazy and ask me to pay again book another room. After a while he check the paper itenary booking and I saw 1 of the paper have my booking. He said let me check again. Is obvious the name and booking ID is there have my name and exactly the same like my booking ID yet still wasting my time to wait. Seriously won't never go to that hotel ever again. Room okay clean but no soundproof
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CR
Cheah R. G.
Business
8.9
/ 10
12 Apr 2022
Abit noisy at night sometimes till 1am in the morning, glass type bathroom, suitable for short stay only.
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Su
Safiza u.
4.8
/ 10
25 Dec 2019
Room is too small even for 2 person..not suitable for family or friend to stay togas because they use glasses door for the toilet..
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SR
Syahadah R. A.
6.4
/ 10
02 Sep 2019
Actually the hotel is so good, but one night I quite surprised when there’s a cockroach inside the room, how could it happened? But the cleaning service staff was very honest, when my little brother forgot the wallet during checkout he kept it on the receptionist.
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Sa
Suzannie a. G. K.
Family vacation
8.5
/ 10
07 May 2019
This hotel is suitable for a short period of staying.
1 liked this review
DH
Dedy H. B. W.
Business travel
9.1
/ 10
29 Mar 2019
The room is clean, and the hotel is close to everywhere for eating. The only problem is that the acoustical barrier on the wall is not good enough to block noise from the street.
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SF
Sigit F.
Business travel
9.7
/ 10
16 Jan 2019
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NS
Nuraisha S.
Family vacation
8.5
/ 10
26 Mar 2018
Comfortable. Strategic place, easy to find food. Near with shopping mall.
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ZS
Zhang S. L.
Shopping & Culinary
9.7
/ 10
02 Jan 2018
Clean room, good location and good service
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SS
Syahmardan S.
Family vacation
9.4
/ 10
25 Dec 2017
Nice service and I love it!
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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