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JW Marriott Kuala Lumpur

Name: JW Marriott Kuala Lumpur
Address: 183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, 183, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia
Rating: 9

Hotels

8.9

/10

Very Good

1,037 reviews

What Guests Say About Their Stay

Staff Friendliness (55)

Distance To City Center (49)

Room Space (49)

Bedroom (48)

Elvine M. H.

10.0

/ 10

Accommodation, staff, location, food, view and much much more. The staff are attentive and gracious, and especially thank you so much for the birthday cake delivered to our room. We can’t wait to go back for another visit. Best hotel we’ve ever stayed at.

In the Area

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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in JW Marriott Kuala Lumpur

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What's around JW Marriott Kuala Lumpur

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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Discover More About JW Marriott Kuala Lumpur

Location

Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

About JW Marriott Kuala Lumpur

Whether you are planning an event or other special occasions, JW Marriott Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JW Marriott Kuala Lumpur.

JW Marriott Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at JW Marriott Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, JW Marriott Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at JW Marriott Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at JW Marriott Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, JW Marriott Kuala Lumpur is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JW Marriott Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JW Marriott Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JW Marriott Kuala Lumpur.

All facilities in JW Marriott Kuala Lumpur

Swimming Pool

Fitness Center

Common Space

Lobby

Accommodation Services

Hotel Services

Bellhop
Concierge
Money changer
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
TV

Food and Drinks

Restaurant with AC
Bar
Buffet breakfast
Breakfast (surcharge)
Continental breakfast
Hot breakfast

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool

Transportation

Car rental
Parking with surcharge
Limo or town car service
Valet parking (surcharge)

Things to Do

Fitness center
Outdoor pool
Sauna
Spa

Business Facilities

Business facilities
Conference room
Meeting facilities

Sports and Recreations

Golf desk

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in JW Marriott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at JW Marriott Kuala Lumpur	738
Number of floors in JW Marriott Kuala Lumpur	29
Another facilities in JW Marriott Kuala Lumpur	Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in JW Marriott Kuala Lumpur

What are available facilities at JW Marriott Kuala Lumpur?

There are top facilites at JW Marriott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at JW Marriott Kuala Lumpur?

The standard check-in time at JW Marriott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does JW Marriott Kuala Lumpur provide breakfast?

Yes, JW Marriott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JW Marriott Kuala Lumpur

Overall Ratings & Reviews JW Marriott Kuala Lumpur

Traveloka (1,037)

8.9

Very Good

From 1,037 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.3

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur

All

Staff Friendliness (32)

Bedroom (32)

Room Space (31)

Distance to City Center (28)

Bathroom (27)

Check-in/out Time (26)

Ambiance (26)

Surroundings (24)

Accessibility (21)

Hotel Area (21)

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Traveler Reviews JW Marriott Kuala Lumpur

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Customer reviews

A***s

Leisure

9.4

/10

Reviewed 3 day(s) ago

All employees are responsive. Good location access.

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darwin r.

10.0

/10

Reviewed 7 day(s) ago

Highly recommended for my little family's holiday. And I really want to stay again when I'm in KL. Thanks 👍😊

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Ida Z.

10.0

/10

Reviewed 5 week(s) ago

Everything is very satisfying😍

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Muhammad I.

10.0

/10

Reviewed 5 week(s) ago

Very good location, spacious and design of the room, and the service of the staff is very helpful. Love staying at the hotel.

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N***a

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel room is very comfortable, all hotel staff are friendly and always ready to help. Each floor of the hotel must tap a card to enter the room area, the safety of the occupants is guaranteed. I happened to get a room close to the corridor and door from the elevator area to the room area. There was a moment when it was very noisy at midnight (assuming the wedding guests who had just finished the after-party said goodbye before returning to their respective rooms). The room is also unfortunately not soundproof. Near midnight, there was a minor in the neighboring room who was still very excited, his enthusiasm was very clearly heard for several minutes. It happened that at both of the moments above, I had not fallen asleep because I was doing work. Overall, a very good stay. Thank you.

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1 people find it helpful

S***i

Staycation

9.7

/10

Reviewed 5 week(s) ago

What an exceptional service provided by JW Marriott KL! From the moment we arrived, we weren’t allowed to wait long and was welcomed warmly. Please note that this is a SUPER BUSY 5 ⭐️ Hotel located smack bang in the central of Bukit Bintang, but yet, all elements and staff starting from concierge, reception area up to cleaners are so hands on, attentive and friendly. Special thanks from us to Robert, a very polite, hospitable and thoughtful receptionist who served us with top notch etiquette and knowledge, more people like him at the front line please, and you can be sure that its one reasons why repeat customers keep coming back! 😊 Location wise, for sure JW Marriott is the perfect place for those wanting to be close to shopping, tourist, food and entertainment area! After all, you have Pavilion, Starhill (connected to the hotel), Lot 10, Fahrenheit, Alor Food Street and so much more around (no need to get grab, its all walking distance!). Room was very spacious, with best quality amenities. I asked for additional foot mat to the coeaners doing their chores near our room, and immediately they responded by bringing me the new dry mat. And despite being in the hustle and bustle of BB area, I was amazed on how quite our room was! Last but not least, thank you so much JW Marriott for the super sweet thought of wishing me birthday completed with a card and cute cake, this is indeed a top notch kind of service that makes it stays on top of the game!

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G***t

Staycation

5.8

/10

Reviewed 5 week(s) ago

This was my second time staying at JW Marriott, and I must say my experience this time was disappointing compared to my first visit. Firstly, I had requested a high-floor room, as my previous stay on a higher floor had a different, more spacious layout. However, upon check-in, it was clear that the hotel did not pay attention to my request. I was given a room on the 3rd floor, which was much smaller than what I had previously experienced. Although I initially accepted the room, I was still disappointed by this oversight. There were several issues that impacted the quality of my stay. After a long drive to Kuala Lumpur, I was hoping to take a much-needed nap. Unfortunately, the soundproofing in the room was poor. I was constantly disturbed by loud bell ringing noises from other rooms, which woke me up several times during my nap. To make matters worse, the noise lasted for several minutes. Additionally, my doorbell rang unexpectedly, and when I opened the door, I was shocked to find a staff member requesting to enter the room to spray pest control in the bathroom. This was incredibly frustrating, especially after a long drive, and I felt it was completely inconsiderate to disturb my rest for something that could have been scheduled at a more appropriate time. The poor soundproofing continued to be an issue throughout my stay, as I could hear bell rings and other noises from neighboring rooms. On top of this, I encountered several technical issues in the room. The Wi-Fi connection for the TV was extremely slow, making it frustrating to use the TV as the programs took forever to load, and often failed with error messages. Moreover, the room phone was not working. I needed to call the receptionist to request a bathrobe, but I couldn’t reach anyone due to the malfunctioning phone. Considering all these issues, this was, unfortunately, the worst experience I’ve had at JW Marriott. While I had positive memories from my first stay, this time I left feeling disappointed and dissatisfied. I truly hope JW Marriott sees this feedback and takes the necessary steps to fix these issues for future guests.

1 people find it helpful

Y***y

Leisure

9.3

/10

Reviewed 6 week(s) ago

The room is comfortable and close to Bukit Bintang

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1 people find it helpful

Guest

Leisure

10.0

/10

Reviewed 6 week(s) ago

We had a great time and certainly well worth the charges. I will certainly go back to stay. Well done for your great staff, from room cleaners, reception staff to concierge. The walkway connecting Ritz Carlton was excellent. Will aim to stay at Ritz another time too. The blend with Starhill is excellent. I love your preservation of the rain tree the driveway.

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Amran B. S.

Leisure

10.0

/10

Reviewed 7 week(s) ago

Next time I will be there again

1 people find it helpful

E***a

10.0

/10

Reviewed 7 week(s) ago

Recommended hotel close to shopping area and save place to stay

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1 people find it helpful

M***a

Business

8.2

/10

Reviewed 8 week(s) ago

There is no road across the village head's office, there is a first-story house on the right side facing the Qibla, but there is a Bible available

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1 people find it helpful

S***y

9.1

/10

Reviewed 9 week(s) ago

I booked three nights with different booking ticket numbers. The hotel staff was very helpful in adjusting the room so that I didn't have to move every night.

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1 people find it helpful

S***y

9.1

/10

Reviewed 9 week(s) ago

The experience at the hotel was very good, the staff was helpful, the room was clean, as ordered.

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Arief B.

Leisure

9.1

/10

Reviewed 9 week(s) ago

the staff was accommodating 👍✨

2 people find it helpful

S***y

Leisure

10.0

/10

Reviewed 9 week(s) ago

Highly recommended. Staffs are very alert, room very clean, breakfast superb wide choices in every dishes. Only downside is the slow elevator. Will come back and stay here again!

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Y***a

Leisure

9.4

/10

Reviewed 11 week(s) ago

Clean hotel, very helpful staff. Location across from pavilion mall… Comfortable room

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Kusrini

Leisure

9.4

/10

Reviewed 13 week(s) ago

The room is quite nice, spacious wardrobe arrangement.

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1 people find it helpful

J***y

9.3

/10

Reviewed 13 week(s) ago

I booked the deluxe room but the receptionist gave me the superior room which is smaller room, i realized that he gave me the wrong room, because i compared to my mom's room, i checked in on 13 december 2024, then the other receptionist changed the room for me.

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D***i

10.0

/10

Reviewed 13 week(s) ago

nice hotel, clean, close to everywhere, and clean rooms. cleaned and renewed every day, then for the toiletries and towels washed every day. basically very comfortable especially when I bring my family. really nice.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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