Search Hotels
Hotel
/
Malaysia (12,708 Hotels)
/
Kuala Lumpur (4,002 Hotels)
/
Bukit Bintang (808 Hotels)
/
JW Marriott Kuala Lumpur
See Other Accommodations in Kuala Lumpur
See All Photos
JW Marriott Kuala Lumpur
Hotels
8.9
/10
Very Good
1,047 reviews
What Guests Say About Their Stay
Staff Friendliness (58)
Distance To City Center (54)
Room Space (54)
Bedroom (53)
Elvine M. H.
10.0
/ 10
Accommodation, staff, location, food, view and much much more. The staff are attentive and gracious, and especially thank you so much for the birthday cake delivered to our room. We can’t wait to go back for another visit. Best hotel we’ve ever stayed at.
In the Area
See Map
183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in JW Marriott Kuala Lumpur
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around JW Marriott Kuala Lumpur
Discover More Places
183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More About JW Marriott Kuala Lumpur
Location
Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang.
About JW Marriott Kuala Lumpur
Whether you are planning an event or other special occasions, JW Marriott Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JW Marriott Kuala Lumpur.
JW Marriott Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at JW Marriott Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, JW Marriott Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at JW Marriott Kuala Lumpur, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at JW Marriott Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, JW Marriott Kuala Lumpur is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JW Marriott Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
JW Marriott Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at JW Marriott Kuala Lumpur.
All facilities in JW Marriott Kuala Lumpur
Swimming Pool
Fitness Center
Common Space
Lobby
Accommodation Services
Hotel Services
- Bellhop
- Concierge
- Money changer
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Buffet breakfast
- Breakfast (surcharge)
- Continental breakfast
- Hot breakfast
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
Transportation
- Car rental
- Parking with surcharge
- Limo or town car service
- Valet parking (surcharge)
Things to Do
- Fitness center
- Outdoor pool
- Sauna
- Spa
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
Sports and Recreations
- Golf desk
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in JW Marriott Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Smoking
Smoking is allowed only in the designated smoking area.
Pets
Pets are not allowed in the accommodation.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at JW Marriott Kuala Lumpur | 738 |
Number of floors in JW Marriott Kuala Lumpur | 29 |
Another facilities in JW Marriott Kuala Lumpur | Bellhop, Concierge, Money changer, Express check-in, Express check-out |
Frequently asked question in JW Marriott Kuala Lumpur
What are available facilities at JW Marriott Kuala Lumpur?
There are top facilites at JW Marriott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Kuala Lumpur?
The standard check-in time at JW Marriott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Kuala Lumpur provide breakfast?
Yes, JW Marriott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JW Marriott Kuala Lumpur
Traveloka (1,047)
8.9
Very Good
From 1,047 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
8.7
Location
9.3
Service and Facilites
9.1
People often mention about JW Marriott Kuala Lumpur
All
Staff Friendliness (34)
Bedroom (34)
Room Space (33)
Distance to City Center (30)
Bathroom (29)
Ambiance (27)
Surroundings (26)
Check-in/out Time (26)
Accessibility (22)
Family Friendly (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews JW Marriott Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
Indri A. M.
Leisure
9.7
/10
Reviewed 1 week(s) ago
It’s always great stay in this hotel
Find this review helpful?
SM
Sherly M.
Leisure
10.0
/10
Reviewed 2 week(s) ago
it's nice here and comfortable......no matter how small it is, if you ask for help, they will definitely serve you.....for example, if a child's toy is stuck on the ceiling lamp, we ask for help to get it for them, Lo...great.....cool ....Oh yeah, considering that it often rains in Malay and in the room, Lo provides an umbrella....
Read More
See original
Find this review helpful?
JM
JOHAN M.
Leisure
9.7
/10
Reviewed 3 week(s) ago
It would be better if the rooms were provided with plastic drinking bottles instead of glass.
See original
Find this review helpful?
S***o
Leisure
10.0
/10
Reviewed 3 week(s) ago
very good and strategic, service is also good
See original
Find this review helpful?
A***s
Leisure
9.4
/10
Reviewed 3 week(s) ago
All employees are responsive. Good location access.
See original
Find this review helpful?
dr
darwin r.
10.0
/10
Reviewed 4 week(s) ago
Highly recommended for my little family's holiday. And I really want to stay again when I'm in KL. Thanks 👍😊
See original
Find this review helpful?
IZ
Ida Z.
10.0
/10
Reviewed 7 week(s) ago
Everything is very satisfying😍
Find this review helpful?
MI
Muhammad I.
10.0
/10
Reviewed 8 week(s) ago
Very good location, spacious and design of the room, and the service of the staff is very helpful. Love staying at the hotel.
See original
Find this review helpful?
N***a
Leisure
9.7
/10
Reviewed 8 week(s) ago
The hotel room is very comfortable, all hotel staff are friendly and always ready to help. Each floor of the hotel must tap a card to enter the room area, the safety of the occupants is guaranteed.
I happened to get a room close to the corridor and door from the elevator area to the room area. There was a moment when it was very noisy at midnight (assuming the wedding guests who had just finished the after-party said goodbye before returning to their respective rooms).
The room is also unfortunately not soundproof. Near midnight, there was a minor in the neighboring room who was still very excited, his enthusiasm was very clearly heard for several minutes.
It happened that at both of the moments above, I had not fallen asleep because I was doing work.
Overall, a very good stay. Thank you.
Read More
See original
1 people find it helpful
S***i
Staycation
9.7
/10
Reviewed 8 week(s) ago
What an exceptional service provided by JW Marriott KL!
From the moment we arrived, we weren’t allowed to wait long and was welcomed warmly. Please note that this is a SUPER BUSY 5 ⭐️ Hotel located smack bang in the central of Bukit Bintang, but yet, all elements and staff starting from concierge, reception area up to cleaners are so hands on, attentive and friendly.
Special thanks from us to Robert, a very polite, hospitable and thoughtful receptionist who served us with top notch etiquette and knowledge, more people like him at the front line please, and you can be sure that its one reasons why repeat customers keep coming back! 😊
Location wise, for sure JW Marriott is the perfect place for those wanting to be close to shopping, tourist, food and entertainment area! After all, you have Pavilion, Starhill (connected to the hotel), Lot 10, Fahrenheit, Alor Food Street and so much more around (no need to get grab, its all walking distance!).
Room was very spacious, with best quality amenities. I asked for additional foot mat to the coeaners doing their chores near our room, and immediately they responded by bringing me the new dry mat. And despite being in the hustle and bustle of BB area, I was amazed on how quite our room was!
Last but not least, thank you so much JW Marriott for the super sweet thought of wishing me birthday completed with a card and cute cake, this is indeed a top notch kind of service that makes it stays on top of the game!
Read More
Find this review helpful?
G***t
Staycation
5.8
/10
Reviewed 8 week(s) ago
This was my second time staying at JW Marriott, and I must say my experience this time was disappointing compared to my first visit.
Firstly, I had requested a high-floor room, as my previous stay on a higher floor had a different, more spacious layout. However, upon check-in, it was clear that the hotel did not pay attention to my request. I was given a room on the 3rd floor, which was much smaller than what I had previously experienced. Although I initially accepted the room, I was still disappointed by this oversight.
There were several issues that impacted the quality of my stay. After a long drive to Kuala Lumpur, I was hoping to take a much-needed nap. Unfortunately, the soundproofing in the room was poor. I was constantly disturbed by loud bell ringing noises from other rooms, which woke me up several times during my nap. To make matters worse, the noise lasted for several minutes.
Additionally, my doorbell rang unexpectedly, and when I opened the door, I was shocked to find a staff member requesting to enter the room to spray pest control in the bathroom. This was incredibly frustrating, especially after a long drive, and I felt it was completely inconsiderate to disturb my rest for something that could have been scheduled at a more appropriate time.
The poor soundproofing continued to be an issue throughout my stay, as I could hear bell rings and other noises from neighboring rooms.
On top of this, I encountered several technical issues in the room. The Wi-Fi connection for the TV was extremely slow, making it frustrating to use the TV as the programs took forever to load, and often failed with error messages. Moreover, the room phone was not working. I needed to call the receptionist to request a bathrobe, but I couldn’t reach anyone due to the malfunctioning phone.
Considering all these issues, this was, unfortunately, the worst experience I’ve had at JW Marriott. While I had positive memories from my first stay, this time I left feeling disappointed and dissatisfied. I truly hope JW Marriott sees this feedback and takes the necessary steps to fix these issues for future guests.
Read More
1 people find it helpful
Y***y
Leisure
9.3
/10
Reviewed 9 week(s) ago
The room is comfortable and close to Bukit Bintang
See original
1 people find it helpful
Guest
Leisure
10.0
/10
Reviewed 9 week(s) ago
We had a great time and certainly well worth the charges. I will certainly go back to stay. Well done for your great staff, from room cleaners, reception staff to concierge. The walkway connecting Ritz Carlton was excellent. Will aim to stay at Ritz another time too. The blend with Starhill is excellent. I love your preservation of the rain tree the driveway.
Read More
Find this review helpful?
AB
Amran B. S.
Leisure
10.0
/10
Reviewed 9 week(s) ago
Next time I will be there again
2 people find it helpful
E***a
10.0
/10
Reviewed 10 week(s) ago
Recommended hotel close to shopping area and save place to stay
See original
1 people find it helpful
M***a
Business
8.2
/10
Reviewed 11 week(s) ago
There is no road across the village head's office, there is a first-story house on the right side facing the Qibla, but there is a Bible available
See original
1 people find it helpful
S***y
9.1
/10
Reviewed 11 week(s) ago
I booked three nights with different booking ticket numbers. The hotel staff was very helpful in adjusting the room so that I didn't have to move every night.
See original
1 people find it helpful
S***y
9.1
/10
Reviewed 11 week(s) ago
The experience at the hotel was very good, the staff was helpful, the room was clean, as ordered.
See original
Find this review helpful?
Arief B.
Leisure
9.1
/10
Reviewed 12 week(s) ago
the staff was accommodating 👍✨
2 people find it helpful
S***y
Leisure
10.0
/10
Reviewed 12 week(s) ago
Highly recommended. Staffs are very alert, room very clean, breakfast superb wide choices in every dishes. Only downside is the slow elevator. Will come back and stay here again!
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Kuala Lumpur
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
Line
Copyright © 2025 Traveloka. All rights reserved