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Exterior The Chateau Spa & Wellness Resort

Lobby 2 The Chateau Spa & Wellness Resort

Restaurant 3 The Chateau Spa & Wellness Resort

Bar, Cafe and Lounge 4 The Chateau Spa & Wellness Resort

Restaurant 5 The Chateau Spa & Wellness Resort

Restaurant 6 The Chateau Spa & Wellness Resort

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The Chateau Spa & Wellness Resort

Name: The Chateau Spa & Wellness Resort
Address: Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750, Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Pahang, 28750, Malaysia
Rating: 8.9

Resorts

8.8

/10

Very Good

86 reviews

What Guests Say About Their Stay

TAN M. S.

9.4

/ 10

The staff really know how to pampered their guests.

Noorindah Basir

8.5

/ 10

Superb for honeymooner especially the ambiance, personalize service staff and friendly that make our day feel great. Will recommend to friends and family members. Good job!!

In the Area

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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Chateau Spa & Wellness Resort

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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Discover More About The Chateau Spa & Wellness Resort

Location

The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong.

About The Chateau Spa & Wellness Resort

Not only located within easy reach of various places of interests for your adventure, but staying at The Chateau Spa & Wellness Resort will also give you a pleasant stay.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Chateau Spa & Wellness Resort.

The Chateau Spa & Wellness Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at The Chateau Spa & Wellness Resort, a wonderful accommodation for your family holiday.

This resort is an ideal choice for you, novice to professional golfers.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Chateau Spa & Wellness Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Chateau Spa & Wellness Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Chateau Spa & Wellness Resort.

All facilities in The Chateau Spa & Wellness Resort

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Tours
Wedding service

Things to Do

Fitness center
Karaoke
Library
Massage
Outdoor facilities
Outdoor saltwater pool
Sauna
Spa
Steam room
Sun loungers

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast served to the table
Continental breakfast
Dining area
Poolside bar

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference room
Meeting facilities
Photocopier

Sports and Recreations

Game room
Golf
Horse riding

Connectivity

INTERNATIONAL_CALL
Free WiFi

Nearby Facilities

Gift shop
Hair salon

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Chateau Spa & Wellness Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

1- Kindly be advised that our Resort no longer observes the No Child Policy. As we are a wellness spa resort, we apologize for the unavailability of recreational facilities for children. The La Sante spa, however, still observes an admission policy of age 16 years old and above. 2- Dress Code for L’assiette restaurant is Smart-Casual (NO slippers and shorts permitted) Note (Kindly be informed that L’assiette, our Seven Stars & Stripes award -winning French fine dining restaurant is closed from 30th Jan to 02nd Feb 2018 for a private function. There will also be preparation set up being carried out in lieu of this private event and we would like to apologize for any inconvenience caused). 3- Our official check-in time is from 1400 hours while check-out time is by 1200 hours.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.
Please note these rooms only accommodate breakfast as per below pax: Jacuzzi Suite: Breakfast for 2 pax Premier Double or Twin Room: Breakfast for 2 pax Family Suite: Breakfast for 4 pax Deluxe Room: Breakfast for 2 pax 2-Bedroom Suite: Breakfast for 4 pax 3-Bedroom Suite: Breakfast for 6 pax One Bedroom Suite: Breakfast for 2 pax

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Chateau Spa & Wellness Resort	172
Number of floors in The Chateau Spa & Wellness Resort	7
Another facilities in The Chateau Spa & Wellness Resort	Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Chateau Spa & Wellness Resort

What are available facilities at The Chateau Spa & Wellness Resort?

There are top facilites at The Chateau Spa & Wellness Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Chateau Spa & Wellness Resort?

The standard check-in time at The Chateau Spa & Wellness Resort is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Chateau Spa & Wellness Resort provide breakfast?

Yes, The Chateau Spa & Wellness Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Chateau Spa & Wellness Resort

Overall Ratings & Reviews The Chateau Spa & Wellness Resort

Traveloka (86)

8.8

Very Good

From 86 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.2

Meal

8.5

Location

8.7

Service and Facilites

9.1

People often mention about The Chateau Spa & Wellness Resort

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Traveler Reviews The Chateau Spa & Wellness Resort

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Customer reviews

M***n

Leisure

6.7

/10

Reviewed 28 week(s) ago

Staff and service is up to the par but unfortunately our room on the 6th floor was dusty, carpet not properly clean and sanitise, felt so dusty, air ventilation in room not good and we felt sick due to cough and sneeze, same goes to the play room ventilation is not good.

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Martun S.

9.3

/10

Reviewed 53 week(s) ago

Ini hotel bagus seperti istana eropa jaman dulu. Pelayanan sangat bagus. Tapi variasi makanan yang ada di restoran di malam hari sangat tidak bervariasi.

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Accommodation's Reply

25 Mar 2024

Dear Martun, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! Regards, Diyana | Ops Exec

Muhammad F. B. O.

9.7

/10

Reviewed 59 week(s) ago

Staff members were very welcoming and provided excellent hospitality. Breakfast selections and spreads can be further improved.

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Accommodation's Reply

15 Feb 2024

Dear Muhammad Faisal, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec

Kean C. Y.

9.6

/10

Reviewed 110 week(s) ago

A very quiet place with comfortable weather. All the staff in this hotel are extremely well trained with very good attitude. Rooms and facilities are well maintained as well. Hope to see more restaurants or cafes in the near future.

2 people find it helpful

Audrey T.

8.5

/10

Reviewed 150 week(s) ago

Beautiful place. Good service.

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Tan S. H.

6.1

/10

Reviewed 153 week(s) ago

Their so-called Japanese Garden & Rabbit Farm are So Run Down in pathetic & sad situation! Only Coffee House in Chateau Resort is charging RM14 for a bowl of Plain White Rice! Very"ATAS"Price for only Plain White Rice!

1 people find it helpful

Andrei

8.5

/10

Reviewed 156 week(s) ago

Wow, it was great to be here. The hospitality is beyond my expectation.

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Siti a.

9.7

/10

Reviewed 158 week(s) ago

Overall everything was good, such a cosy and pleasant stay. Felt like we were the only guest there, maybe it was weekdays. Minus point, no bidet in the toilet

1 people find it helpful

MUHAMMAD ARIFF

6.0

/10

Reviewed 177 week(s) ago

Cabinet Edge is sharp and my kids had injured. Inform the reception, she asked, when is your check out date? Tomorrow. OK miss. Please inform during your check out time at our survey. No polite, don't care about the guest. Please use local people because your filiphine reception is lack of attitude. Room Is small and price is not worthy. Not recommended for kids. So bored at Bukit tinggi.

2 people find it helpful

SARAVANA K. P.

9.7

/10

Reviewed 177 week(s) ago

The resort & rooms looked exactly like the pictures, spacious, comfy & clean. Services staff services was awesome & taken taken care very well. Breakfast delicious too. Surely will stay again soon.

2 people find it helpful

AMIR A. O. H.

10.0

/10

Reviewed 179 week(s) ago

Awesome place to relax and chill. Love it.

1 people find it helpful

Muhamad N. M.

Family

9.4

/10

Reviewed 263 week(s) ago

Very exclusive place with top notch service, you will find well trained and friendly staff. Perfect to stay away from working and the city. Thank you so much for having us

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Mohd A. M.

Romantic

9.1

/10

Reviewed 270 week(s) ago

It's very good place. Spacious room, very perfect holiday.

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PRAVEENA SIVAPATHA SUNDRAM

9.7

/10

Reviewed 273 week(s) ago

This hotel indeed promotes a beautiful, calm and fresh air in a great location on a high hill! My mother really liked the experience of staying at this hotel and we will indeed come back once again.

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1 people find it helpful

Jeevaaraj C.

Family

6.3

/10

Reviewed 283 week(s) ago

The customer service is very poor and the bartender was very rude. In my room the kettle and fridge spoilt. Water Heater spoilt and bathroom leaking in some places. They will collect Rm200 for deposit , but they won’t inform you or even there is no price list in the room for us to know that the drinks and snacks are chargeable if we eat or drink them .The worst part is they function / event until 3am late night. Was really noisy until cannot sleep.

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taalla H.

9.7

/10

Reviewed 289 week(s) ago

We stayed at this fabulous romantic hotel for our 25th anniversary and we were so surprised for the out standing service from all the personnel in order to make our anniversary dinner will be amazing from the flowers the anniversary cake and the decorations of the dinner table all were complementary from the hotel as they knew it was the last minute decision from us to choose their hotel ..the food was amazing the one bad room suit was so clean comfortable. we loved it and I will not hesitate to go back there next time with family and friends

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Lie M.

Family

8.5

/10

Reviewed 290 week(s) ago

Awesome service, awesome place. definitely will come back !

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PHUA J. K.

6.3

/10

Reviewed 294 week(s) ago

check in staff was very careless and unfriendly at all.

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Jenny O.

8.5

/10

Reviewed 295 week(s) ago

Good. More activities for family would be great.

1 people find it helpful

Gomala S.

Romantic

9.4

/10

Reviewed 296 week(s) ago

Overall, I had a good stay at this place. Very clean and well-trained staff.

2 people find it helpful

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Exterior 4 The Chateau Spa & Wellness Resort

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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