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The Chateau Spa & Wellness Resort

Resorts
8.9
Impressive
From 86 verified guests reviews

What Guests Say About Their Stay

Excellent Service (2)
Tan M. S.
9.4
/ 10
The staff really know how to pampered their guests.
Noorindah B.
8.5
/ 10
Superb for honeymooner especially the ambiance, personalize service staff and friendly that make our day feel great. Will recommend to friends and family members. Good job!!
In the Area
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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Chateau Spa & Wellness Resort

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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
Lobby The Chateau Spa & Wellness Resort
Lobby 2 The Chateau Spa & Wellness Resort

Discover More About The Chateau Spa & Wellness Resort

Location


The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong.

About The Chateau Spa & Wellness Resort

Not only located within easy reach of various places of interests for your adventure, but staying at The Chateau Spa & Wellness Resort will also give you a pleasant stay.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Chateau Spa & Wellness Resort.

The Chateau Spa & Wellness Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at The Chateau Spa & Wellness Resort, a wonderful accommodation for your family holiday.

This resort is an ideal choice for you, novice to professional golfers.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Chateau Spa & Wellness Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Chateau Spa & Wellness Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Chateau Spa & Wellness Resort.

All facilities in The Chateau Spa & Wellness Resort

Bar, Cafe and Lounge The Chateau Spa & Wellness Resort
Bar, Cafe and Lounge
Swimming Pool The Chateau Spa & Wellness Resort
Swimming Pool
Entertainment Facility The Chateau Spa & Wellness Resort
Entertainment Facility
Fitness Center The Chateau Spa & Wellness Resort
Fitness Center
Lobby The Chateau Spa & Wellness Resort
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours
  • Wedding service

Things to Do

  • Fitness center
  • Karaoke
  • Library
  • Massage
  • Outdoor facilities
  • Outdoor saltwater pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast served to the table
  • Continental breakfast
  • Poolside bar

General

  • AC
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Sports and Recreations

  • Game room
  • Golf
  • Horse riding

Business Facilities

  • Business center
  • Computer station

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in The Chateau Spa & Wellness Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

1- Kindly be advised that our Resort no longer observes the No Child Policy. As we are a wellness spa resort, we apologize for the unavailability of recreational facilities for children. The La Sante spa, however, still observes an admission policy of age 16 years old and above. 2- Dress Code for L’assiette restaurant is Smart-Casual (NO slippers and shorts permitted) Note (Kindly be informed that L’assiette, our Seven Stars & Stripes award -winning French fine dining restaurant is closed from 30th Jan to 02nd Feb 2018 for a private function. There will also be preparation set up being carried out in lieu of this private event and we would like to apologize for any inconvenience caused). 3- Our official check-in time is from 1400 hours while check-out time is by 1200 hours.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Chateau Spa & Wellness Resort
172
Number of floors in The Chateau Spa & Wellness Resort
7
Another facilities in The Chateau Spa & Wellness Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Chateau Spa & Wellness Resort

What are available facilities at The Chateau Spa & Wellness Resort?
There are top facilites at The Chateau Spa & Wellness Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Chateau Spa & Wellness Resort?
The standard check-in time at The Chateau Spa & Wellness Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Chateau Spa & Wellness Resort provide breakfast?
Yes, The Chateau Spa & Wellness Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Chateau Spa & Wellness Resort

Overall Rating & Reviews

From 86 verified guests reviews
8.9
Impressive
Fantastic
47
Very Good
29
Satisfying
5
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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All
excellent service (2)
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M***n
This is a guest profile.
Leisure
6.7
/ 10
18 Sep 2024
Staff and service is up to the par but unfortunately our room on the 6th floor was dusty, carpet not properly clean and sanitise, felt so dusty, air ventilation in room not good and we felt sick due to cough and sneeze, same goes to the play room ventilation is not good.

Like this review?

MF
Muhammad F. B. O.
9.7
/ 10
12 Feb 2024
Staff members were very welcoming and provided excellent hospitality. Breakfast selections and spreads can be further improved.

Like this review?

Accommodation's Reply
15 Feb 2024
Dear Muhammad Faisal, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec.
KC
Kean C. Y.
Staycation
9.6
/ 10
22 Feb 2023
A very quiet place with comfortable weather. All the staff in this hotel are extremely well trained with very good attitude. Rooms and facilities are well maintained as well. Hope to see more restaurants or cafes in the near future.
Review photo of The Chateau Spa & Wellness Resort from Kean C. Y.

1 liked this review

AT
Audrey T.
Holiday
8.5
/ 10
17 May 2022
Beautiful place. Good service.

Like this review?

TS
Tan S. H.
Holiday
6.1
/ 10
28 Apr 2022
Their so-called Japanese Garden & Rabbit Farm are So Run Down in pathetic & sad situation! Only Coffee House in Chateau Resort is charging RM14 for a bowl of Plain White Rice! Very"ATAS"Price for only Plain White Rice!

1 liked this review

Andrei
Staycation
8.5
/ 10
02 Apr 2022
Wow, it was great to be here. The hospitality is beyond my expectation.

Like this review?

Sa
Siti a.
Holiday
9.7
/ 10
19 Mar 2022
Overall everything was good, such a cosy and pleasant stay. Felt like we were the only guest there, maybe it was weekdays. Minus point, no bidet in the toilet
Review photo of The Chateau Spa & Wellness Resort from Siti A.

1 liked this review

Aw
ADAM w.
Holiday
9.3
/ 10
05 Mar 2022
Review photo of The Chateau Spa & Wellness Resort from Adam W.

1 liked this review

MA
Muhammad A.
Holiday
6
/ 10
10 Nov 2021
Cabinet Edge is sharp and my kids had injured. Inform the reception, she asked, when is your check out date? Tomorrow. OK miss. Please inform during your check out time at our survey. No polite, don't care about the guest. Please use local people because your filiphine reception is lack of attitude. Room Is small and price is not worthy. Not recommended for kids. So bored at Bukit tinggi.
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2 liked this review

SK
SARAVANA K. P.
Holiday
9.7
/ 10
07 Nov 2021
The resort & rooms looked exactly like the pictures, spacious, comfy & clean. Services staff services was awesome & taken taken care very well. Breakfast delicious too. Surely will stay again soon.

1 liked this review

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Exterior 4 The Chateau Spa & Wellness Resort

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