Melliber Appart Hotel

Great hotel and no complaints at all. Best customer service ever. I highly recommend this hotel. Will be back soon.

Great apart hotel, well located next to many attractions with private parking and nice breakfast in the morning, the staff were very courteous and helpful.

Lier, terible and service wasn’t good

The only good thing the area

Great location and amazing huge sized room

First and foremost, for a 4-star hotel, this is the first time I heard of a hotel not having towel upon check-in. Second, they are very poor with responding to emails; we’ve had to send multiple emails in order to receive a simple yes or no answer (e.g. airport pick and drop-off). Ramadan at front desk was extremely helpful and accommodating as he was able to give us an early check-in which we’re thankful for. He was also very resourceful and gave us some names of local restaurants upon asking. However, we were disappointed with the response we received from a woman at the reception desk (didn’t get her name) when we called and asked for towels. Initially she stated she would have someone bring us some towels and then 30mins passed so we called again at 2:54pm. Her rude response was “well check-in time is at 3pm so you’re early, you just have to wait.” If this was indeed the case, why didn’t she inform us of this when we called initially?! Wish I would’ve received her name; very unprofessional and this is coming from someone who travels quite a bit!

Overall, this was an above average hotel. The staff was very friendly and helpful. They went above and beyond in regards to their customers safety (ride shares are not a thing in Casablanca, so everything is by taxi.), which being a blonde hair and blue eyed American, I was very grateful for. The room was spacious and clean. Fresh dessert (local cookies) were brought to the room daily. I will say, this area is less touristy than if you were to stay at the Marriott (Marriott is about 1.5 miles away by foot.), but I appreciated not being a mainstream tourist.

Staff were friendly & helpful. I chosen the hotel as it was near the Corniche, the Medina, Hassan II Mosque and transport links.

Great location

Good room however needs updating. Very limited options in breakfast. Positive was that it was right round the corner from Hassan ll mosque.

Client service were great. They are very friendly and always available to help you. My ropm eas vey clean, and well decorated. I only have to complain about the water pressure in the shower. I read reviews about, and I thought it was not that bad… but it is bad, specially if you want to take a hot shower you will get only some drops of water.

Great hotel located to walking distance to Mohamed hassam V mesquita . Parking included . Breakfast very good .

I really liked how the property manager was very kind and accommodating.

Excellent staff

Nice and clean room.

It was honestly terrible, i booked a silver superior but i didn't get what I booked, the studio was tiny, poor equipment. The kitchen was just a decoration. There was nothing in it. When I asked for a pan, they brought me a scratched one. I asked them to change it, they ended up telling me that they were sorry to have nothing. I complained but they didn't seem to care. I came back to this Hotel for the mosque but i would never come again cause of the lack of professionalism. In the bathroom, they didn't have enough Shampoo. It was Sad to pay for such a bad service!

Is a old hotel, with in a good condition, mantained regularly, bathroom small but the shower very small I'm shure a bigger people cannot take a shower on that shower. outside is in a beautifull place in the best part of the city

Excellent staff

My stay at Melliber was amazing! Mister Ramdam was always available when needed and helped me book a beautiful tour to Chefchaouen also known as the blue city before my stay there so when I arrived everything was set and ready to roll! The staff there everyone is nice ans helpful and I had access to a morning buffet everyday that has both local and occidental breakfast. There is also a restaurant there that serves everything including Tajine and other local food. Room service is available until 11:00pm. My room was clean and everything worked! when I came at 2:00am for my check-in I had asked if it would be possible to have a view on the Mosque and they made it possible! Honestly as a solo black female traveler, I always felt safe! It’s close by a lot of places! I highly recommend!

We ate in the restaurant it was ok. Close to the big mosque.