Relax Hôtel Kénitra

A very relaxing and pleasant stay and great location in kenitra Very nice decor to the lobby area Very clean and immaculate rooms with comfortable bed and pillows and a piping hot shower A bonus is coffee and tea in the room and refrigerator The only thing missing is no hair dryer in the rooms and not many european channels on the tv Also the wifi was at best intermittent The breakfast is very generous and delicious with an assortment of salads eggs croissants and pastries excellent coffee (only the mint tea and the soup needed to be hot) The pool area is very quiet with a beautiful garden ( and even better a friendly cat to greet you)nice jazz music in the background The pool was little cold ( as it was winter) only the birds can take a bath sorry! Despite the minor shortcomings I highly recommend this hotel for any stay in the kenitra area

Loud noise of dogs barking and night time.

Good service

.

Grest Sana was very nice at the desk

Top

Hotel was in a shopping center so had plenty of parking. Rooms were extremely nice. Staff was really great and spoke multiple languages. Youssra and the other women in the restaurant were very kind. Breakfast was free even though the Expedia listing didn’t say it is free. Great food. Overall 10/10

As I walked in I was greeted by Yousra at the front desk . Very friendly good customer service definitely recommend this place .thank you

Great stay, our stay this time was an amazing experience, starting by Nehza at the front desk she was very helpful. The restaurant staff very nice...the director is amazing always greeting and very attractive to the hotel guests needs...in general all staff were very helpful.

We are returning guest to the hotel and we were disappointed with the hotel before, but we need to travel to Kenitra and the hotel is the only hotel near to where we has to be.... The check in went well the lady at the reception were great and very welcoming her name is Abir, in the room we were surprised again everything clean and in order, a welcome serving of snacks and water were on the room for us, but after 8 pm everything start to go wrong, no TV channels were working, no hot water in the room, the phone line didn't work, the air conditioning didn't work only the heater in a very hot weather of Kenitra, so we went to the front desk to talk to them to find out that they were awera and they were trying to fix the problems, but the air conditioning system was set up only for heater no air conditioning will be available until the month of May.... So ridiculous.. Every customer is not the same if the hotel advertising air conditioner howcthey will program it on their preferences... Not acceptable.. We also went to the restsu9, amazing servers very helpful and friendly the food were fairly good, you can notice that they are trying hard to please the customer..disappointed review will cotinue..

We had 3 nights at the Relax Hotel this time, and as I stated ain the previous review every was nice and clean at the check in but after a while in the room everything went wrong, we couldn't have air conditioning, because is programed to work in the month of May, at the check out the guy at the reception wants to charge me for all my stay and food that we ate in our stay, thanks god I was aware of it because I only supposed to pay the taxes of 3 nights around 66 dirhams...

Beds 🛌 mattress seems like old Soft and uncomfortable Might need replacing to new ones i think Otherwise hotel 🏨 is very good Nice location if you have car

There is no need to have a refrigerator and A/C in the room if they’re off when you’re not in your room. Housekeepers often let windows open, welcome mosquitoes.

I stsyed at this hotel many many times in the past two years and I always have some disappointments, and this time we were six days, five nights at this hotel and I had few problems from the first moment that we entered in the room, I hope the hotel management read my reviews and all the others unhappy customers that take time to write our disappointments here with the only purpose of our stays at the relax been more relaxing and less stressful. I want to thank to the few staff members that one way or the other make our stays good, and shame for the others that does not do theyy job correctly. I appointed to one of the staff that she tried to please us. that they should check the rooms before they said are ready for a new guest to come in, not to try to clean or fix all the problems there when the guest are inside the room, that is why every hotel have service clerk and supervisor..I will comeback to this hotel to give another try, but is we get another disappointment we won't comeback again. I hope this time they take very serious my review at this moment, To the hotel staff please do not wait until I am inside the room toread my reviews, take all the reviews accountable and try to fix all the mistakes, like. Room cleanness, TV service, Air conditioning works, bath towels and bedding are proper clean (white not gray color). This time we didn't wasted time to pay for breakfast based on previous experiences... take in consideration the hotel highly price.

We had stayed in this hotel many times in the past year due to family trips, and everytime we have something positive and something negative, I always said price is very high for the quality of service, but we comeback. This time almost everything was negative, starting for our room was awful, was the last room in the second floor hallway, when people smoke outside we had the smell inside, noisy..., plus the TV channels didn't work proper, and the worse the bed was not changed in long time and the bathroom was very dirty and room. Floors was not Clean either, the breakfast was awful, they changed the menu or the chef and we couldn't eat nothing that satisfied us, it was the worst stayed we had at this Relax. The only positive thing was the girl at the front desk noticed by my ID that my birthday was coming and hers was a day before mine, so we had a nice conversation about it.....i wish I can remember her name... As I said before we had been there many times and only two staff members remember us and greet us with a welcoming smile.. I will give another try to this hotel if they don't improve and make us feel welcome for the high that we paid for our stayed we will look for another hotel where to stay in our future trips to Kenitra..

Noisy we can hear road cars noise and nuisance I order 1bottle if water they bring 2 and the server was not happy to take it back so I took the 2 bottles and I pay for it Also they charge me tax on the room ??????

It is okay, price is way too high, breakfast should be more presentable, not a lot of uncoordinated foods and most of them cold..

Amazing, we love this hotel, we always stayed there in our frecuents family trips to Kenitra, the only bad thing about this hotel is the price is too high if you compare with others Relax hotels prices for one night in this hotel is always double compare with others even Marrakech and the newest one in Casablanca....

Overall was good, the service was great, the front desk ladies give us a warm welcomingto the hotel, and I was very surprised of One of the spoke English very well, and she is ver sweet(I think her name is Wislam), I purchased the breakfast and was very good, a little disappointed that I asked for expresso and it was not included on the price I paid for breakfast, and the price was a little too hight.....

Good hotel, just a little bit nosy due to the road close to the hotel...