Stayhere Hassan

Great stay

We had a fantastic stay overall. Staff are amazing, very friendly and always willing to help. Just had a minor issue with housekeeping. The lady took the kettle and gave to the people in the room next to ours and so for the next day we couldn’t make coffee.

The communication from Stayhere was poor. I asked for an early check-in and did not get a response for a month. I only got a response the day before I was supposed to check in. When I arrived, the room wasn't ready and I had to wait to be checked in. They gave me a room but it didn't look like the one I had booked. The floor was still wet and smelled like bleach. They also didn't provide us with enough towels. There was no closing door in the shower, so all the water spilled out onto the floor when I showered, and I had no towels to dry it up. This made using the bathroom very uncomfortable. Also, I had to ask several times to get the sheets for the sofa bed in the living room. They said they would provide it to us, but they never did. I went downstairs and asked again and got it myself. I also had to get the pillows for myself, as they didn't provide them. They gave us 2 towels initially, even though we were 3 adults. Overall, the service was poor. At night, the apartment was loud. I could hear people dragging furniture across the upper floor and I couldn't sleep. The sofa bed was also stained and had very soft, damaged cushions which made sleeping on it. uncomfortable. Also, there were 2 bathrooms in my unit, but only one bathroom had the shampoo, shower gel, and conditioner. The other did not. My bathroom had the bidet, but the other one did not. The bathroom amenities were unevenly distributed. Overall, it was an uncomfortable experience.

Very noisy

The hotel was in the center of the city/town with many things from restaurants to cafes to things to do in a walkable distance.

The property was very spacious. The property manager was very accommodation to our every need.

The placea need renewals, poor ventilation, lot of mold:(((

It was an amazing Stay the staff here very friendly, very helpful. Anything they can do to make you stay more welcoming they did. It’s just a wonderful place. I really enjoyed it. Everybody was just wonderful.

Really enjoyed our stay here

The building is fairly new and clean but the maintenance was uneven. In our unit the TV worked but there was no coffee maker or water heater. Our friend who was staying in a different unit had both a coffee maker and a water heater but her TV was broken. Also, the floor of the shower was extremely slippery when wet and it's an accident waiting to happen.

The unit is comfortable and modern however it feels it’s not complete; shower splashes water out. No towel holders. The stove, the TV didn’t work, location is average and noisy.

Easy to find and access. Central location, Mausoleum and Tower in easy walking distance and tram just around the corner. Very large apartment, very clean and comfortable. Great staff. Lacking in tea towels and cleaning products in the kitchen but that was the only negative. Definately recommend and would happily stay there again.

Safe & Quite

Amazing placec

Good and clean property. They didn't have enough towels or utensils other than that it was good place.

Easy quick check and Mohammed was exceptionally helpful. The apartment was of good size, however did not have the essentials it advertised like kettle, microwave and utensils. Mohammed was quick and arranged a microwave and kettle as we have small children with us, however this should have been in the apartment. Also there was only one towel per room which was disappointing as we were a group of five, again Mohammed arranged more towels. The rooms are of good size and very clean. The beds are very comfortable and big. The area is very good, however there is a club on the opposite side which is very noisy after 12pm till around 4pm and the insulation is not great so you are disturbed. Other than the above this property have great potential to be the best. Just need better kitchenware and some small details. Will I stay again? Yes! Will I recommend to friends? Yes! Please fix the issues and you will be great not just good.

This place is gorgeous! One of the nicest places I have ever stayed. I travel alot and have stayed in numerous 5 star resorts. The checkin was easy and the staff is wonderful. I would give it 10 stars but there a couple of issues to be aware of. These are very modern apartments and full of marble. The issue is, it does not isolate sound well and you could here the people on the next floor everytime they spoke or moved. Wouldnt be that big of a deal, but they didnt stop until 11:30pm. Also my room was next to the street and you could here every car and motorcycle go by. If you live in a big city and are use to this, then no big deal. Other wise, just bring some ear plugs and you and everthing will be fine. I HIGHLY suggest this place to stay!

Excellent place ❤️

Amazing!! Very clean, central, wonderful staff!! nothing negative to say

Very clean and neat. Clean bedsheets and perfect location. Very nice customer service and Staff The location is safe.