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Cleveland Thermal Motel
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Cleveland Thermal Motel
Hotels
8.6
/10
Very Good
407 reviews
What Guests Say About Their Stay
Andrew
10.0
/ 10
Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Shaun
10.0
/ 10
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Brenna
10.0
/ 10
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
In the Area
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113-119 Lake Road, Rotorua District, Bay of Plenty, New Zealand, 3010
Main Facilities
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Swimming Pool
WiFi
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Available Room Types in Cleveland Thermal Motel
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What's around Cleveland Thermal Motel
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113-119 Lake Road, Rotorua District, Bay of Plenty, New Zealand, 3010
Discover More About Cleveland Thermal Motel
Location
Cleveland Thermal Motel is a hotel in a good neighborhood, which is located at Rotorua District.
About Cleveland Thermal Motel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cleveland Thermal Motel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Cleveland Thermal Motel is the right place to stay.
All facilities in Cleveland Thermal Motel
Others
Things to Do
- Hot tub
- Outdoor pool
- Barbecue
- Picnic area
- Garden
Hotel Services
- Laundry service
- Luggage storage
- Front desk
- Tours
General
- Parking
- Terrace
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Trampolines
Accommodation Policy & General Information in Cleveland Thermal Motel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
- Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
- Crib (infant bed) fee: NZD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Service fee: 3.2 percent
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk is open daily from 2:00 PM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi |
Check-In / Check-Out Time | 14:00 - 18:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Cleveland Thermal Motel | 31 |
Number of floors in Cleveland Thermal Motel | 2 |
Another facilities in Cleveland Thermal Motel | Hot tub, Outdoor pool, Barbecue, Picnic area, Garden |
Frequently asked question in Cleveland Thermal Motel
What are available facilities at Cleveland Thermal Motel?
There are top facilites at Cleveland Thermal Motel such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cleveland Thermal Motel?
The standard check-in time at Cleveland Thermal Motel is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
Does Cleveland Thermal Motel provide breakfast?
Yes, Cleveland Thermal Motel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Cleveland Thermal Motel
Other sources (407)
8.6
Very Good
From 407 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
8.8
Service and Facilites
9.2
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Traveler Reviews Cleveland Thermal Motel
Number of reviews per page
20
40
Top reviews
Maurice
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thermal pool not hot
Gary
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Gary
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Andrew
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Shaun
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Brenna
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
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Tara J
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Yu
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
Katherine
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
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Richard
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Service and friendly staff made for a very pleasant stay.
Bevan
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
terry
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were wonderful but the drive was being torn up while we were there. If it were not for that it might have been good. We were the only ones staying there the second night, first night only one other couple. Bed was comfy, bathroom updated and evenings were quiet. Staff gave helpful tips for things to do in the area.
Janice
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Staff were very accommodating providing access to rugby match
Angel
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Lesley
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Theresa
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Sunita
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very friendly staff
Very clean and tidy rooms
Nice pool and mineral pool
Booking again for my next trip
Jerzy
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Riley
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Loved the heated swimming pool and the hot mineral bathhouse!
Verified traveler
Business
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Wonderful service upon arrival. Staff were brilliant. Basic and friendly, thank you
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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