Oaks Queenstown Shores Resort

Apartments
8.2
/10

Very Good

1,401 reviews

What Guests Say About Their Stay

Marita W.
9.7
/ 10
Nice view ! Big space and comfortable living room with fireplace. Clean. Will stay there again in the future.
In the Area
See Map
327-343 Frankton Road, Queenstown, Otago, New Zealand, 9197

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Oaks Queenstown Shores Resort is a good choice when you are visiting Kelvin Heights. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Oaks Queenstown Shores Resort

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327-343 Frankton Road, Queenstown, Otago, New Zealand, 9197
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Discover More About Oaks Queenstown Shores Resort

Location


Staying at Oaks Queenstown Shores Resort is a good choice when you are visiting Kelvin Heights.

About Oaks Queenstown Shores Resort

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Oaks Queenstown Shores Resort is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Oaks Queenstown Shores Resort.

All facilities in Oaks Queenstown Shores Resort

Others Oaks Queenstown Shores Resort
Others

Hotel Services

  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

General

  • Parking
  • Parking (surcharge)

Transportation

  • Area shuttle

Connectivity

  • WiFi (surcharge)

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Oaks Queenstown Shores Resort

Important Note
  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The property will be renovating from December 1 2021 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 10:00
Available rooms at Oaks Queenstown Shores Resort
84
Another facilities in Oaks Queenstown Shores Resort
Tours, Luggage storage, Express check-out, 24-hour Receptionist, Others

Frequently asked question in Oaks Queenstown Shores Resort

What are available facilities at Oaks Queenstown Shores Resort?
There are top facilites at Oaks Queenstown Shores Resort such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Queenstown Shores Resort?
The standard check-in time at Oaks Queenstown Shores Resort is starting from From 14:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Oaks Queenstown Shores Resort

8.2
Very Good

From 1,401 reviews

Cleanliness

8.2

Room Comfort

8.4

Location

8.0

Service and Facilites

7.8

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Traveler Reviews Oaks Queenstown Shores Resort

Number of reviews per page
20
40
Top reviews
vedran
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 3 day(s) ago

Expedia Group verified review

A great hotel with great staff. Views and location are amazing. Highly recommend.
Quoc An
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 2 week(s) ago

Expedia Group verified review

Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Adam

4.0

/10

Reviewed 2 week(s) ago

Expedia Group verified review

Booked the property through Wotif. Upon arrival, we found the property to be under construction. No restaurant, no parking and no spa. At the time of booking, this was not reflected on the Wotif website. Upon arrival, we were informed by the manager of Oaks that they are not responsible for “4th and 5th party booking agents”. The room itself is was lovely, no complaints. However, the room service was poor. If one or two items of clothes were left on a bed, we came back to the room to find a not saying that staff could not make the bed.
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Wanda
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 4 week(s) ago

Expedia Group verified review

The suites were immaculate and quiet, along a beautiful walking trail by the lake. While some of the facilities are under renovation, they were transparent about this when I reserved a suite. Despite renovations, it was very quiet and clean. The only concern was a sewer smell in and around the property in the evenings.
Guoqi
icon-Leisure
Leisure

6.0

/10

Reviewed 5 week(s) ago

Expedia Group verified review

Still under construction and the rooms are modern and well equipped. However, little to no amenities, and 30-40min walk from town. Once construction is done I know it will be better.
Marie
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 5 week(s) ago

Expedia Group verified review

Staff on departure were very unhelpful
Lisa
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 6 week(s) ago

Hotels.com verified review

Great place to stay, rooms were beautiful, but wasn’t many parks so had to park elsewhere. Very steep walking down to reception
Ralph
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 6 week(s) ago

Expedia Group verified review

Great place overall
Amy

6.0

/10

Reviewed 6 week(s) ago

Expedia Group verified review

It’s in a beautiful but somewhat inconvenient location unless you have a car. Staff are spread thin. Long waits for check in and check out and they don’t always answer if you call etc… difficulty scheduling the shuttle, cleaning was ok but not great and while the suites are wonderful, the regular rooms are just ok.
Dennis

4.0

/10

Reviewed 7 week(s) ago

Expedia Group verified review

The property is under construction. The entry to the property is a construction entrance. We received no advance warning of this situation and would not have stayed here if we knew in advance. Almost no parking available.
Amy

8.0

/10

Reviewed 8 week(s) ago

Expedia Group verified review

Gorgeous area, nice rooms. Under construction and horrible smell of sewage… transportation is also an issue and while they have a shuttle it isn’t ez to use or convenient— they are reluctant to give anccess to it and make it difficult to reserve and it must be reserved.
Karen
icon-Leisure
Leisure

10.0

/10

Reviewed 10 week(s) ago

Expedia Group verified review

Great location with beautiful scenic mountains and lake.The resort was great excellent staff were very friendly attended to all your needs. One bedroom apartment very big comfortable bed, great experience would highly recommend.
Rosemary
icon-Leisure
Leisure

10.0

/10

Reviewed 12 week(s) ago

Expedia Group verified review

Lovely and comfortable- just what we were hoping for
Tarsem
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This property is under renovations. You have park your car about 4-500 Mtrs from reception area on a side road on a steep hill.
Verified traveler

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Rude hotel, lack customer service.
Franziska
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

No information about a major construction on site. It was not noisy though but access was limited. No breakfast area available Our room was very tiny for 2. Friendly staff
Raymond

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

We were disappointed to find out that there was construction going on at the hotel. No noise but very inconvenient due to access to the hotel. No one informed us of this. We did receive an email asking for our bedding configuration, parking requirement and time of check in. We asked for parking spot as we had a hire car. We were told no spots available but no information was given to the accessibility of local parking to this hotel. Our room was near the fire escape and access to stair well to the front of hotel and the lake. This was inclined to be noisy. We just felt a discount could have been offered as it wasn’t a cheap hotel. We thought we were paying for a better experience.
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Beijia
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful view~comfortable room~nice staff ~
Paul
icon-Business and Leisure with Partner
Business and Leisure with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Was not informed this was under construction. There was no parking, needed to park 10-15 min walk up steep hills and park on public road with no security. Room was small, no wardrobe even. Balcony was covered in bird poo (Which was only a meter away from the supposed kitchen. Overall very disappointing and I will not be back. Staff were uninterested and seemed sick of all the complaints.
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sharif

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

very nice and nice customer service
Number of reviews per page
20
40

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Disclaimer

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