COZI modern loft suite at BGC

Great views, bed was comfortable, price was right.

After flying for 18 hours I was really looking forward to staying at the COZI loft but unfortunately for some reason I was told by the front desk manager and by the agent that my name and reservation was not in their system even though I showed them my itinerary, my confirmation from Travelocity and a copy of my payment. So I was left to run around BGC looking for another place to stay. I will be filing a complaint to Travelocity and expect an explanation as to what happened and most of all I expect my money back.

I was not given any information about which tower and unit number beforehand, so had to contact the property on arrival. Luckily I received a response within 30 mins. Make sure you contact the property before arriving. For the price, in BGC it's hard to beat. The unit is 2 bedrooms and 2 levels, though the living room is quite tiny. I think with just a few tweaks, the stay would have been much more comfortable. Extra towels (and bigger towels) as well as face towels for the bathrooms, for one. If you are staying multiple days, you may want to bring your own. Had some trouble getting the water heater to work. AC in each room worked well. Some of the common areas (elevators and hallways) are quite run-down, but I'm not sure if this is typical of condotels in Manila. The complex does have a laundromat but it requires 48hr turnaround. 7-11 downstairs is very convenient. The lobby guards are friendly.

Simple necessities not available such as dishwashing, toiletries, salt/pepper. The only bonus that can be appreciated the 7/11 is down stairs but its not convenient if you’ve only got 1 card to access the room.

There's not enough soap/shampoo/handwash. Towels are only provided for two people though we booked for three. Some part of the loft is dirty.