Loved this hotel from the moment we arrived . Quick check in . Beautiful big sea view and immaculate room Food in the restaurant just fantastic . Top notch every night. Limited drinks selection on all inclusive and no lunch on offer at the bar pool . But would still come again and highly recommend. Loved the area . Buses 1 and 2 go straight to Funchal harbour . Very impressed . .

Overall the Alto Lido is a fine hotel but I wouldn't call it a '4 star' experience. Starting with the good, the staff were fantastic, very friendly and accommodating and they housekeeping team kept our room very clean. The location is good for getting into Funchal proper and there are regular busses (as well as a shuttle) into the city, the road outside the hotel is a busy route but we weren't affected by noise, it also has a supermarket near by if you want to pick up essentials. The hotel is quite old but it has been extensively remodelled and the rooms have been refreshed - they were bright and pleasant and everything worked. Breakfast was good, with a nice selection of hot and cold food (the coffee was not fantastic though). The outdoor pool was very nice. However, as other reviews have said what brings down the rating is the fact that this hotel charges for everything. Want to use the safe in the room or iron your shirt? Get ready to pay. Whilst this is clearly a more budget hotel, at an advertised 4 star it really feels like quite a lot of this shouldn't be charged for. I was also quite disappointed by the Sauna, which required an additional payment and a booking in advance. It also closed quite early meaning that we were never back in time for us to make use of it.

Alto Lido is how a modern hotel should be, clean, crisp and up-to-date. The exterior is very cool compared to other hotels around and the reception/lounge/bar areas equally stylish. The rooms are modern and still feel fresh even though the refit was done a few years ago now, the decor is tasteful and the facilities offered are good. It has a nice roof pool & cafe area, the pool is very cool, literally! Maybe if it was a bit bigger it would have been better. There are various lounges around the complex, snooker table area, a spa, indoor pool and a gym (again the gyms on the small side and could do with done more modern equipment, it's usable but needs updating). Location is good, it's in the Lido area but if you like a nice stroll you can get to Funchal centre easy enough, or there are plentiful taxis/Bolt cabs you can use. We found all the staff at Alto Lido are nice and also efficient, from reception to restaurant staff, from housekeeping to maintenance they all greet you in a friendly manner. Other than maybe some things feeling a bit small for the size of the hotel (like the gym) the Alto Lido is a great hotel. If I had one criticism it's the incessant smoking from guests and yes I know the hotel can't do much about it, but it makes your balcony hard to use as there's a constant stench of cigarette smoke in the air, in the UK you can only really smoke at home or on the street, it's banned everywhere else, but let's face it it makes a far healthier environment and maybe one day Madeira will adopt it?! 🤞

We enjoyed our stay at the Alto Lido hotel. The room was big and comfortable, the staff are friendly and breakfast was good too. We liked the free shuttle bus into Funchal. We could see the sea from our room! We used the garage to park our hire car - €10 per day. It’s quite cramped so be prepared for tight turns and small spaces! One thing I didn’t like so much was that the evening entertainment is loud and this was very audible in our 1st floor room - it might be less of an issue in other rooms.

Very nice hotel! Everything is great! Service at the highest level, cleanliness, good varied breakfasts, beautiful, near the bus stop, shopping centre, ocean view. I will be happy to stay here again!