We had a perfect stay in this hotel. We had 2 connecting rooms for my wife and I with our 2 children. The rooms are spacious, well laid out and spotless clean. In fact, I think the housekeeping team here deserves recognition. These were the cleanest hotel rooms I can recall staying in. All the employees we encountered here were friendly and helpful. The breakfast was excellent too. As far as location goes, you'd be hard pressed to find a spot more convenient for sightseeing and restaurants.

In the very heart of porto, very pleasant hotel with comfortable room and modern bathroom, they have a small gym and a pool (but closed for winter) however it’s nice to think that you have access to a private green area in the very city center. The staff was very attentive to our needs and the breakfast was excellent! Various kind of pastry, fresh homemade bread, savory dishes and fresh juices ! We recommend !

The comfort of the Mercure was the backbone support of our trip as my wife and I spent several days exploring the city. Location is excellent. Design and overall theme is class. The room was perfectly maintained, and served as an ideal setup to unwind in and recharge for the days following. Overall, we owe our beautiful vacation to this hotel for offering the complete package, so a big thank you to the staff for hosting us. Till next time ~

Sometimes you end up picking the right hotel, this was one of those moments. A beautiful hotel very classy French style. Our room was very clean and has a small cutesy balcony, hotel is also near many tourists attractions. We walked to Luis 1 bridge twice. Staff were friendly, highly recommended for first time visitors to Porto.

The service and communication with the hotel, even before arrival, were excellent. We were in a room with a balcony (privilege), it was not big but very comfortable and high quality, everything of the highest quality. We also used the parking lot next to the hotel - we booked in advance on the parking lot chain's app, parking for the number of days of our stay and it was very convenient, our identification plate was recognized at the entrance and exit. The hotel is in an excellent location, and at the same time, even when we wanted to go to more distant places (to the Gaia area on the other side), we took a bolt at a very reasonable price (6-8 euros). We didn't use the pool as it was closed due to the weather, but it looks like a nice addition to the hotel. There were two small things to improve: when we entered the room we found that the soap dispenser in the sink was empty (we told the reception and they immediately came to fill it) and then we found the same for the body soap in the shower (again we contacted the reception and they arranged it). We sat one day at lunchtime to eat in the hotel's restaurant, even though there was only one couple eating there, it took a long time for a waiter to address us and even when he did, we asked if it was possible to clean the table and it didn't happen, they brought us a menu and put it on a wet table, only after we asked again - They came to clean. After that we ordered food (really simple - salad and soup) and after an hour it didn't arrive, we asked to cancel it. It seems that there is no manager responsible for the restaurant who walks around and is present in the place, this also stood out in the breakfast, which was reasonable but there was a bit of a feeling that there is no manager in the place, there are young waiters but it seems that there is no manager. Everything else was really excellent and we think that overall this is an excellent choice of hotel with reception service and room service at a very high level.