I really liked the aesthetics of the room and the hotel. Detailed in curating a good experience for customers. Room a little small but just right for soloist~ The bar looks very good on the exterior, didn't get to go. The breakfast was decent and valuable for price paid. Would want to go back here again or recommend friends on a solo staycation.
I love the big window and the room was very clean. There is a water dispenser inside the room with hot and cold water. The check-in and check-out were very quick. Seems like this hotel is used a lot by my family so it feels pretty safe staying here. All in all this hotel is worth the price for staying in Singapore.
Good hospitality. We are arranged to lounge while waiting our room to be ready at check in time. Got upgrade for the 3rd night stay to superior city view. Very strategic location also!
Room was clean and nice. Breakfast enough too. No need to worry for a taxi to return to hotel after shopping or meal around Orchard Road at night time, because Holiday Inn is only a few step from Orchard Road 😃
Room is clean, comfy, and well equipped. The staff were very kind too, food is halal and vast of selection. This not my first time here and will always back here
After seeing the reviews of other guests, I was a bit scared to bring my family to this staycation. But when I actually checked in/my stay things aren't that bad and actually me and my family quite like this hotel.- Booked 4 rooms for 3d2n.- Check in was seamless fast/efficient just need get everyone's ID and the key is ready. Staff explained to us the details such as free parking/booking of pools limit to 5 guest/- As our rooms got is without breakfast staff explained to us that is $ 10 per person. So we gave it a try for 1D. -When we stepped into our rooms we were quite happy first thing first, room with Singapore flyer view.- Rooms' TV with Netflix! -Rooms are clean and although was a bit old but I must say is big + clean! - Room amenities that they even provide hotel slippers/cotton stick/body lotion!- I must say that for the location/room size and cleanliness is most important definitely I will come back to this hotel again! My experience/stay was definitely a pleasant one. Things are not really that bad from what other guest review la. Maybe different people different expectations. But I find it good. Will definitely be back again soon!
Top location with great harbour view! Great rooms, professional concierge and staff, delicious breakfast, and great amenities. Attached to Raffles City with great shopping and lots of eateries, also conveniently connected to City Hall MRT.
Hotel is just around 5 mins walk from Orchard MRT. Hotel allowed Early check-in & Late check-out. Complimentary birthday cake is sent to our room as we were celebrating birthday. The room was really quiet, bed was really big & stay was awesome. Thumbs up! 😀😀
Very friendly counter staff, always attentive to our needs. Sadly currently no facilities are available except the social Kitchen space. The room is small but cozy. Relatively clean and functional
Extremely great location as it is located at the heart of the town area. A perfectly great venue for staycation for couples and friends going for shopping for long hours! Only one side note for the hotel management to take note of is the showerhead in the bathroom, that the tap for water isolation between showerhead and rain shower is slightly leaking.
The room is clean and comfortable. The hotel itself is in a strategic place because it's really near the mrt station and there are lots of places to eat around the area. There's also a minimarket right beside the place so it's really convenient if you want to buy some snacks. Overall a good experience!
This was a last minute, same day booking. We checked in quite late, close to midnight. The receptionist was very patient and helpful. The customer before us was quite rowdy and seemed to be drunken and the female receptionist handled him with a lot of grace and patience. Bravo! Hilton is a strategic choice for those keen to spend the day mall crawling down Orchard Road.
The first night our AC troubled. I called the reception at 1am reporting the situation. They said they are going to send maintenance but every hour until 5 am in the morning the reception never pick up our call. The at 8 I called again they send me maintenance guy. The AC room is not working properly 😭😭😭.
Family member in another room had bed not fit or safe for anyone to sleep on. Spinal cord will hit the spring bed bottom. Bed should be discarded before anyone gets hurt.
Fortunately was able to change room for a decent safe bed.