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Santa Grand Hotel East Coast, a NuVe Group Collection
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Santa Grand Hotel East Coast, a NuVe Group Collection
Hotels
8.3
/10
Very Good
254 reviews
What Guests Say About Their Stay
Lim Wee Tin
9.7
/ 10
Awesome stay at Santa Grand with my family! I would like to thank the team on duty during our stay there btw 26-28Nov. I travelled with 3 elderly, one in wheelchair. The team managed to assign our 2 rooms close to each other and one bigger room to accommodate wheelchair. It makes taking care of everyone so much more convenient. Really appreciate for everything, from the prompt response for room service to kind consideration during our stay. My family enjoyed it so much! This is an unforgettable birthday celebration for my aunt, being her first staycation 😊 would definitely come back again! Can't express enuff thanks for the team, thank you for taking care of us!
Nima
9.7
/ 10
Definitely recommend! Booked the superior room, and requested for slight check-in/check-out and room with view through email. They responded quite fast. The given room was nice on level 5; Enough space, comfortable, and clean! The staff and especially young lady receptionist were so kind. It is a very good choice if you want to explore Joo Chiat and east coast area, and many famous food nearby, for example less than 5 minute walk to 328 Laksa, Delicious boneless chicken, Chin Mee Chin, Sinpopo, Birds of paradise, etc! Although the hotel is traditional, rooms are in a new building with good sound isolation. Moreover swimming pool on the roof was really good (and can say private!), the water temperature is warm even when rains in the evening! The only drawback was that the bed were not double, instead it was two single bed put next to each other.
Chew H. X. C.
9.4
/ 10
The staff was really nice, all very helpful and positive! The only downside was the outdated vibes of the room. Along with the facilities like the pool and amenities (variety of food) in the area, the friendly staff was a huge part of my pleasant experience!
Lee H. W.
9.4
/ 10
Stayed in a room for 3 pax. High ceiling with skylight windows. Very pleasant. Room is spacious. Somehow I’m not sure why we are able to hear the guest next door talking quite distinctly? Walls too thin?
joyce h. c. m.
9.7
/ 10
very goo service by the hotel staff siew choo and has excellent parking lot and will go again on the 15th may for our anniversary day for a 1 nite stay🥰 has a great swimming pool and we are having a good time
In the Area
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171 East Coast Road , Joo Chiat, East Coast, Singapore, 428877
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Santa Grand Hotel East Coast, a NuVe Group Collection
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What's around Santa Grand Hotel East Coast, a NuVe Group Collection
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171 East Coast Road , Joo Chiat, East Coast, Singapore, 428877
Discover More About Santa Grand Hotel East Coast, a NuVe Group Collection
Location
Santa Grand Hotel East Coast, a NuVe Group Collection is located in area / city Joo Chiat.
About Santa Grand Hotel East Coast, a NuVe Group Collection
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Santa Grand Hotel East Coast, a NuVe Group Collection provides a pleasant accommodation for your stay.
From business event to corporate gathering, Santa Grand Hotel East Coast, a NuVe Group Collection provides complete services and facilities that you and your colleagues need.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Santa Grand Hotel East Coast, a NuVe Group Collection.
If you plan to have a long-term stay, staying at Santa Grand Hotel East Coast, a NuVe Group Collection is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Santa Grand Hotel East Coast, a NuVe Group Collection exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Santa Grand Hotel East Coast, a NuVe Group Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Santa Grand Hotel East Coast, a NuVe Group Collection.
All facilities in Santa Grand Hotel East Coast, a NuVe Group Collection
Swimming Pool
Common Space
Lobby
Accommodation Services
Exterior
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Express check-out
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Breakfast and dinner
- Breakfast and lunch
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Santa Grand Hotel East Coast, a NuVe Group Collection
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Facility
Air Con upgrading works closed temporarily from 1-12-2021 to 1-2-2022.
General Check-in Instructions
The Hotel requires a miscellaneous deposit of SGD100 per room upon check-in for incidental charges. Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Santa Grand Hotel East Coast, a NuVe Group Collection | 82 |
Number of floors in Santa Grand Hotel East Coast, a NuVe Group Collection | 6 |
Another facilities in Santa Grand Hotel East Coast, a NuVe Group Collection | Bathtub, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Santa Grand Hotel East Coast, a NuVe Group Collection
What are available facilities at Santa Grand Hotel East Coast, a NuVe Group Collection?
There are top facilites at Santa Grand Hotel East Coast, a NuVe Group Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Grand Hotel East Coast, a NuVe Group Collection?
The standard check-in time at Santa Grand Hotel East Coast, a NuVe Group Collection is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Santa Grand Hotel East Coast, a NuVe Group Collection provide breakfast?
Yes, Santa Grand Hotel East Coast, a NuVe Group Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Santa Grand Hotel East Coast, a NuVe Group Collection
Traveloka (254)
Other sources (412)
8.3
Very Good
From 254 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
7.9
Location
8.6
Service and Facilites
8.4
People often mention about Santa Grand Hotel East Coast, a NuVe Group Collection
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Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Check-in/out Time (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Santa Grand Hotel East Coast, a NuVe Group Collection
Number of reviews per page
20
40
Customer reviews
E***o
5.0
/10
Reviewed 28 week(s) ago
Terrible hotel, room was humid to the point of the walla being wet.
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Accommodation's Reply
23 Sep 2024
Dear Valued Guest, please accept our most sincere apologies and is upsetting to hear that the room did not meet your expectations. Every valuable feedback is taken seriously, and our team will strive to improve in service delivery.
Once again, we are sorry for the unpleasant experience that you had. Team Santa Grand Hotel
ES
Eko S. R.
Leisure
9.4
/10
Reviewed 39 week(s) ago
The hotel is clean, the rooms and bathrooms are clean. Around the hotel there are many halal restaurants close to bus stops and MRT stations.
See original
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Accommodation's Reply
08 Jul 2024
Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
AR
Amelia R.
9.7
/10
Reviewed 73 week(s) ago
The room is clean, the staff is so friendly and they provide bidet.
1 people find it helpful
SW
SL Wong
8.5
/10
Reviewed 89 week(s) ago
The room is spacious. I didn't use any facilities though. Just one night's sleep. Toilet is clean. Reception area needs improvement. Loud migrant workers hangout at nights in the lobby area.
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PE
Philippe E.
9.1
/10
Reviewed 95 week(s) ago
We, my son and me, traveled to Singapore for a Bjj competition. Stayed 2 nights at Santa Grand. Friendly and helpful reception, clean quiet rooms, nothing missing. We really enjoyed the location, where countless little restaurants, cafe 's and shops are just around the corner in walking distance. If we have again something going on in east Singapore, happy to go back to Santa Grand.
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Dave Koh
9.7
/10
Reviewed 110 week(s) ago
My couple friends had a marvellous Valentine 's Day celebration over at Santa Grand Hotel East Coast. They felt touched by the lovely room deco to enhance their stay. They found both the room and bathroom to be very spacious, neat and clean. They were impressed by the staffs ' dedicated services, especially Aunty Mary who was manning the front counter upon my friend 's checking in. She was very friendly and provided detailed explanations when my friend got further queries.
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2 people find it helpful
Accommodation's Reply
23 Feb 2023
Dear Mr Koh,
Thank you for the wonderful reviews and will share your wonderful compliments with Mery. Hope to be of service to you again in near future.
Looking forward to see you and your friend again.
Regards,
Team Santa Grand Hotel East Coast
Tan Siew Ann
9.1
/10
Reviewed 131 week(s) ago
The service is excellent! All the staff we encountered, from the receptionists to housekeeping, were friendly and quick to help.
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Anna C. P. K.
9.1
/10
Reviewed 136 week(s) ago
Nice clean spacious room surrounded with varieties of delicious food. The restaurant right beside the hotel served great Mexican food & bar drinks.
+5
2 people find it helpful
peter
9.7
/10
Reviewed 148 week(s) ago
Excellent, room is comfy and spacious, quite average interior but cozy.
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RS
REVATHI S.
8.5
/10
Reviewed 158 week(s) ago
Room was spacious but just that they should have the balcony with smoking facilities.
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Phua Suey Ngee
9.7
/10
Reviewed 160 week(s) ago
I like the location. There 's no problem settling all the meals for the day. Also, it 's only a 15 min walk to East Coast beach. Staff were patient and courteous. One of them even came to us with a map to show us how to walk to the beach. I only wished the hotel would give more bottles of mineral water. I was told we could only have two bottles upon check in only as it 's only a night 's stay.
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FY
Frank Y. T. P.
9.1
/10
Reviewed 164 week(s) ago
The room is clean and the staffs were very friendly.
3 people find it helpful
jh
joyce h. c. m.
6.6
/10
Reviewed 165 week(s) ago
The room wasn't cold, the bed was broken, very unhappy, only the swimming pool is nice but due to unable to sleep well no mood to swim before check out
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JL
Jeslyn L.
9.7
/10
Reviewed 166 week(s) ago
The room is clean, smell nice. Very good location, surround with many eateries.
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SR
Shaikh R.
9.7
/10
Reviewed 167 week(s) ago
Great and polite customer service, I left my clothes after I check out and was informed about it. The room was smaller than I hope for but that okay. Bed was good and a lot of fancy eatery (I think if muslim halal hard to find) swimming pool was nice. And since it a roof top pool. Nice scenary. But at night, if alone. Kind of scary haha.
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1 people find it helpful
Kamal A.
9.7
/10
Reviewed 167 week(s) ago
Free parking, glass window. Swimming pool. East coast areas. Amazing price. Clean room. Praticall toilet.
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HY
Ho Ying R.
9.1
/10
Reviewed 168 week(s) ago
Room was spacious and clean, occasional few ants on wall as we were on 2nd floor of the shophouse. Everything worked well except for the faulty remote control. Location has a lot of food places nearby.
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SY
Soh Y. L.
9.1
/10
Reviewed 169 week(s) ago
As a local, I have never stayed in the East. So it 's a new experience for me. This hotel gives walking distance access to Joo Chiat, Katong and Marine Parade areas. Good for cafe hopping and trying out local delights at these areas. Room is clean and comfortable for 3. Helpful is friendly and helpful. Worth the stay.
1 people find it helpful
sebastian sebastian
6.6
/10
Reviewed 170 week(s) ago
Rooms are not sound proof. Can hear the sound of the neighboring rooms until very late at night. A lot of good Restuarants and cafe in the vicinity.
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CL
Chloe L.
8.5
/10
Reviewed 170 week(s) ago
Room was big and clean. Service was good too. Plus point is the walking distance to so many good food such as Chin mee chin & Soon soon huat curry puff! 👍🏻 However, the room doesn't come with a window & the swimming pool is quite small.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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