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Santa Grand Hotel East Coast, a NuVe Group Collection
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Santa Grand Hotel East Coast, a NuVe Group Collection
Hotels
8.4
Impressive
From 254 verified guests reviews
What Guests Say About Their Stay
Excellent Service (1)
Great Location (2)
Lim W. T.
9.7
/ 10
Awesome stay at Santa Grand with my family! I would like to thank the team on duty during our stay there btw 26-28Nov. I travelled with 3 elderly, one in wheelchair. The team managed to assign our 2 rooms close to each other and one bigger room to accommodate wheelchair. It makes taking care of everyone so much more convenient. Really appreciate for everything, from the prompt response for room service to kind consideration during our stay. My family enjoyed it so much! This is an unforgettable birthday celebration for my aunt, being her first staycation 😊 would definitely come back again! Can't express enuff thanks for the team, thank you for taking care of us!
Nima J.
9.7
/ 10
Definitely recommend! Booked the superior room, and requested for slight check-in/check-out and room with view through email. They responded quite fast. The given room was nice on level 5; Enough space, comfortable, and clean! The staff and especially young lady receptionist were so kind. It is a very good choice if you want to explore Joo Chiat and east coast area, and many famous food nearby, for example less than 5 minute walk to 328 Laksa, Delicious boneless chicken, Chin Mee Chin, Sinpopo, Birds of paradise, etc! Although the hotel is traditional, rooms are in a new building with good sound isolation. Moreover swimming pool on the roof was really good (and can say private!), the water temperature is warm even when rains in the evening! The only drawback was that the bed were not double, instead it was two single bed put next to each other.
Chew H. X. C.
9.4
/ 10
The staff was really nice, all very helpful and positive! The only downside was the outdated vibes of the room. Along with the facilities like the pool and amenities (variety of food) in the area, the friendly staff was a huge part of my pleasant experience!
In the Area
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171 East Coast Road , Joo Chiat, East Coast, Singapore, 428877
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Santa Grand Hotel East Coast, a NuVe Group Collection
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What's around Santa Grand Hotel East Coast, a NuVe Group Collection
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171 East Coast Road , Joo Chiat, East Coast, Singapore, 428877
Discover More About Santa Grand Hotel East Coast, a NuVe Group Collection
Location
Santa Grand Hotel East Coast, a NuVe Group Collection is located in area / city Joo Chiat.
About Santa Grand Hotel East Coast, a NuVe Group Collection
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Santa Grand Hotel East Coast, a NuVe Group Collection provides a pleasant accommodation for your stay.
From business event to corporate gathering, Santa Grand Hotel East Coast, a NuVe Group Collection provides complete services and facilities that you and your colleagues need.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Santa Grand Hotel East Coast, a NuVe Group Collection.
If you plan to have a long-term stay, staying at Santa Grand Hotel East Coast, a NuVe Group Collection is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Santa Grand Hotel East Coast, a NuVe Group Collection exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Santa Grand Hotel East Coast, a NuVe Group Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Santa Grand Hotel East Coast, a NuVe Group Collection.
All facilities in Santa Grand Hotel East Coast, a NuVe Group Collection
Swimming Pool
Common Space
Lobby
Accommodation Services
Exterior
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Express check-out
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Breakfast and dinner
- Breakfast and lunch
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Santa Grand Hotel East Coast, a NuVe Group Collection
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Facility
Air Con upgrading works closed temporarily from 1-12-2021 to 1-2-2022.
General Check-in Instructions
The Hotel requires a miscellaneous deposit of SGD100 per room upon check-in for incidental charges. Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Santa Grand Hotel East Coast, a NuVe Group Collection | 82 |
Number of floors in Santa Grand Hotel East Coast, a NuVe Group Collection | 6 |
Another facilities in Santa Grand Hotel East Coast, a NuVe Group Collection | Bathtub, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Santa Grand Hotel East Coast, a NuVe Group Collection
What are available facilities at Santa Grand Hotel East Coast, a NuVe Group Collection?
There are top facilites at Santa Grand Hotel East Coast, a NuVe Group Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Grand Hotel East Coast, a NuVe Group Collection?
The standard check-in time at Santa Grand Hotel East Coast, a NuVe Group Collection is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Santa Grand Hotel East Coast, a NuVe Group Collection provide breakfast?
Yes, Santa Grand Hotel East Coast, a NuVe Group Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Santa Grand Hotel East Coast, a NuVe Group Collection
Overall Rating & Reviews
Traveloka (254)
Others (397)
From 254 verified guests reviews
8.4
Impressive
Fantastic
84
Very Good
122
Satisfying
7
Average
41
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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excellent service (1)
great location (2)
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Language
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E***o
This is a guest profile.
5
/ 10
20 Sep 2024
Terrible hotel, room was humid to the point of the walla being wet.
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Accommodation's Reply
23 Sep 2024
Dear Valued Guest, please accept our most sincere apologies and is upsetting to hear that the room did not meet your expectations. Every valuable feedback is taken seriously, and our team will strive to improve in service delivery. Once again, we are sorry for the unpleasant experience that you had. Team Santa Grand Hotel.
AR
Amelia R.
9.7
/ 10
13 Nov 2023
The room is clean, the staff is so friendly and they provide bidet.
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SW
SL Wong
Business
8.5
/ 10
18 Jul 2023
The room is spacious. I didn't use any facilities though. Just one night's sleep. Toilet is clean. Reception area needs improvement. Loud migrant workers hangout at nights in the lobby area.
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PE
Philippe E.
Holiday
9.1
/ 10
05 Jun 2023
We, my son and me, traveled to Singapore for a Bjj competition. Stayed 2 nights at Santa Grand. Friendly and helpful reception, clean quiet rooms, nothing missing. We really enjoyed the location, where countless little restaurants, cafe 's and shops are just around the corner in walking distance. If we have again something going on in east Singapore, happy to go back to Santa Grand.
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DK
Dave K.
Staycation
9.7
/ 10
22 Feb 2023
My couple friends had a marvellous Valentine 's Day celebration over at Santa Grand Hotel East Coast. They felt touched by the lovely room deco to enhance their stay. They found both the room and bathroom to be very spacious, neat and clean. They were impressed by the staffs ' dedicated services, especially Aunty Mary who was manning the front counter upon my friend 's checking in. She was very friendly and provided detailed explanations when my friend got further queries.
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1 liked this review
Accommodation's Reply
23 Feb 2023
Dear Mr. Koh, Thank you for the wonderful reviews and will share your wonderful compliments with Mery. Hope to be of service to you again in near future. Looking forward to see you and your friend again. Regards, Team Santa Grand Hotel East Coast.
TS
Tan S. A.
Staycation
9.1
/ 10
30 Sep 2022
The service is excellent! All the staff we encountered, from the receptionists to housekeeping, were friendly and quick to help.
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Anna C. P. K.
Staycation
9.1
/ 10
26 Aug 2022
Nice clean spacious room surrounded with varieties of delicious food. The restaurant right beside the hotel served great Mexican food & bar drinks.
+4
Photos
1 liked this review
peter
This is a private profile
Business
9.7
/ 10
06 Jun 2022
Excellent, room is comfy and spacious, quite average interior but cozy.
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RS
REVATHI S.
8.5
/ 10
22 Mar 2022
Room was spacious but just that they should have the balcony with smoking facilities.
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PS
Phua S. N.
Staycation
9.7
/ 10
13 Mar 2022
I like the location. There 's no problem settling all the meals for the day. Also, it 's only a 15 min walk to East Coast beach. Staff were patient and courteous. One of them even came to us with a map to show us how to walk to the beach. I only wished the hotel would give more bottles of mineral water. I was told we could only have two bottles upon check in only as it 's only a night 's stay.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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