Catalyst Apartment Hotel by NEWMARK

Great staff and service.

The property was great room was comfortable, food was great and convenient shuttle bus to the mall

All the staff was amazing. Very clean. The free shuttle to sandton mall huge convenance !

The front desk staff was amazing handling last minute stay extensions, always polite and respectful. As was the housekeeping and restaurant staff. The chef even went out of his way to accomodate my plant based dietary needs

Rooms are nice and in good condition but the hotel is a bit run down - broken equipment in the gym, slow lifts. Noisy at night, poor noise insulation between rooms. Shuttle to the mall is convenient but only runs once per hour.

Convenient location with shuttle service and a friendly staff. Will definitely try it again. Thanks

Good in terms of cleanliness, service, attentiveness to your needs, restaurant service was alsp good.

Nice

Its a lovely place. Newmark standard

I go to Joburg once a month for 5 days for work. I've been staying in different hotels until I came across The Catalyst in April. In May, I decided to book there again. The service is so horrible. Most of the staff is rude and shows no customer service whatsoever. It's like they are forced to be there. When I call reception for them to transfer me to the kitchen or elsewhere, they seem irritated. I cannot wait to get out of this place and I am never coming back. This is such an uncomfortable stay.

It was very good

The helpfulness of the reception staff who sought us out to advise us that our room was ready. They provided information about the restaurant, spa, shuttle bus and late checking out. The room was clean with all facilities. The pullows were a bit too hard for my luking but that was personal to me. We had a couples treatment in the spa and the staff there were very attentive. The shuttle bus takes you to Nelson Nandela Square and shopping centre and brings you back. All the staff were friendly but akso professional. We would come vack here again.

It was okay.

Needs more choices for breakfast

My sister and I traveled to Joberg to visit a friend who had stayed here on a visit and has since moved to this lovely location of the world. The security at this property is top notch. Every vehicle entering the gate is scanned and intent is verified. The reception at our arrival was so genuinely warm and professional. Busisiwe and Foreman made us feel welcome and special. Our room was especially clean and spacious. Paying the small fee for breakfast was a win! It was not your continental breakfast but more like a Michelin restaurant with an extensive menu ehich was a plus. Fresh squeezed mango juice and made to order omelets were a delight. My sister and I developed a scratchy throat during our stay and Ronnie suggested we try the 'Cashew Brew'. This was a blend of fresh lemons, ginger, honey and garlic. It was magic in a cup...we immediately felt the benefits! Lastly, we booked massages at the Sanctuary Spa. The essential oil massage from Sooda and Martha was seriously the best we ever had. It was so magnificent that we surprised Zanta by booking another just two days later! The Catalyst is definitely THE place to stay if you are visiting Joberg and we will definitely make a return visit!

I truly did enjoy my 10 day stay here. It’s also some few minutes away from Sandton City which is a plus. I’ll definitely book again whenever I’m in South Africa.

The property is clean and nice. The only glitch was that receptionist would prioritize other guests over us even though we were standing at the front of the queue. This was at check in so did not leave a good impression of the reception desk. Otherwise all good :)

Good place

5 star

Nice