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Elephant Lake Hotel
Hotels
7.4
/10
Pleasant
68 reviews
What Guests Say About Their Stay
Gerald
10.0
/ 10
Amazing place to stay. We were one of the lucky ones to
to see a Hippo coming up to the swimming pool to drink water from the pool.
Robin
10.0
/ 10
Very nice stay! The room was great, very nice location, close to some of the most beautiful beaches in South Africa! Definitely worthwhile.
Sarel
10.0
/ 10
Best position in St Lucia. Saw Hippo’s on hotel grounds twice. Gardens and pool area make this one of the best options for a short stay. The rooms, although not huge, were serviced and kept neat and clean. Restaurant food compared with the best you will find in town. Portions were generous, and the service better than expected. Overall good value. Breakfast choices would satisfy most travelers.
Wi-fi was slow, but adequate.
We stayed in self- catering apartments in St Lucia previously, but this is without a doubt the best option for short stop-over.
The highlight of our stay was seeing the hippo up close, grazing right next to the hotel pool.
In the Area
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3 Mullett Street, St Lucia, Mtubatuba, uMkhanyakude District Municipality, Province of KwaZulu-Natal, South Africa, 3936
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Elephant Lake Hotel
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3 Mullett Street, St Lucia, Mtubatuba, uMkhanyakude District Municipality, Province of KwaZulu-Natal, South Africa, 3936
Discover More About Elephant Lake Hotel
Location
Staying at Elephant Lake Hotel is a good choice when you are visiting Mtubatuba.
About Elephant Lake Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Elephant Lake Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Elephant Lake Hotel exclusively for you.
With all facilities offered, Elephant Lake Hotel is the right place to stay.
All facilities in Elephant Lake Hotel
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Rooftop terrace
- Parking
- Terrace
Things to Do
- Outdoor pool
- Garden
- Beach towel
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
Transportation
- Bus/truck parking
- Area shuttle with surcharge
- Beach shuttle (surcharge)
Public Facilities
- Others
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Cruise shuttle (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Elephant Lake Hotel
Important Note
- Fee for English breakfast: approximately ZAR 150 for adults and ZAR 100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Elephant Lake Hotel | 56 |
Number of floors in Elephant Lake Hotel | 2 |
Another facilities in Elephant Lake Hotel | Laundry service, Welcoming drinks, Tours, Luggage storage, Express check-out |
Frequently asked question in Elephant Lake Hotel
What are available facilities at Elephant Lake Hotel?
There are top facilites at Elephant Lake Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elephant Lake Hotel?
The standard check-in time at Elephant Lake Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Elephant Lake Hotel provide breakfast?
Yes, Elephant Lake Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Elephant Lake Hotel
Other sources (68)
7.4
Pleasant
From 68 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
5.0
Service and Facilites
7.4
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Traveler Reviews Elephant Lake Hotel
Number of reviews per page
20
40
Top reviews
P B
Friends and Family
10.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Great stay. Comfortable, very quiet and good location.
CS
8.0
/10
Reviewed 166 week(s) ago
Hotels.com verified review
Great
Mary
Friends and Family
10.0
/10
Reviewed 172 week(s) ago
Hotels.com verified review
Perfectly located !!! Rooms were spacious & clean & loved the pool layout.
Ndumiso
Friends and Family
2.0
/10
Reviewed 173 week(s) ago
Hotels.com verified review
This hotel is in a great location but completely neglected and poorly managed: inadequate linen ( 2 towels per room); Aircons in a state of disrepair, no cappuccino machine, pool area not managed ( outsiders come to swim), restaurant almost non-existent.
Keshen
Friends and Family
2.0
/10
Reviewed 173 week(s) ago
Hotels.com verified review
Pathetic customer service! 45mins to check in, 30 minutes to check out. Manager is “too busy” to address any issues. Old, dilapidated hotel.
Verified traveler
4.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
Service was very bad, no one attended us when we arrived we even took keys by ourselves because there was no one at reception and also when we checked out we just left the keys, there was no one. Cockroach in our room, it was not clean even the balcony. Breakfast was fine. No fridge. Overall we was so disappointed.
Koliwe
4.0
/10
Reviewed 200 week(s) ago
Hotels.com verified review
Wifi in the reception area only, not in the rooms. Staff not really friendly. We were sent to the right room and found it unbearably smelling of dump from the mat. We were given another room and it was better than the first, but it smells too. Breakfast can be nice but it was smaill portions. The hotel is nicely and centrally situated. We saw the hippos upclose. Great hotel and it can be upscaled easily. Nice swimming pool and gardens.
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Lynette
Friends and Family
8.0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
Lovely place, very convenient, walking distance to shops and restaurants. Would suggest a mini fridge in rooms though.
Kriben
6.0
/10
Reviewed 213 week(s) ago
Hotels.com verified review
Upon arrival I was sent to a room that I have not paid for. After asking and telling the receptionist about this she had told me all other rooms are fully booked and they cannot do anything. I found this very frustrating as I did not get what I paid for. The room was a king size bed what I paid for but yet I was given two single beds.
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Aviraj
8.0
/10
Reviewed 224 week(s) ago
Hotels.com verified review
Good stay but the hotel is not flexible with late checkout. Breakfast is not buffet and hence the service is slow during peak hours.
Verified traveler
4.0
/10
Reviewed 248 week(s) ago
Expedia Group verified review
Gerald
10.0
/10
Reviewed 271 week(s) ago
Hotels.com verified review
Amazing place to stay. We were one of the lucky ones to
to see a Hippo coming up to the swimming pool to drink water from the pool.
Verified traveler
2.0
/10
Reviewed 274 week(s) ago
Expedia Group verified review
I never stay tried to cancel no response. Very hard to contact you ir cancel
Verified traveler
8.0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
WiFi wasn’t available throughout just in The main lobby so As a traveler it was challenging
Robin
10.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
Very nice stay! The room was great, very nice location, close to some of the most beautiful beaches in South Africa! Definitely worthwhile.
David
Leisure with Children
8.0
/10
Reviewed 291 week(s) ago
Expedia Group verified review
Comfortable hotel in the center of St. Lucia. Good amenities and attractive grounds. Good option for a budget stay.
Robert
6.0
/10
Reviewed 292 week(s) ago
Hotels.com verified review
While the hotel is well situated, our room was not particularly clean. The room/hotel could use some updating. WIFi does not work in the rooms but only in select places.
Thore
8.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Wifi in reception area only is not what you expect of a hotel and can easily be upscaled. Otherwise a nice experience.
Sarel
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Best position in St Lucia. Saw Hippo’s on hotel grounds twice. Gardens and pool area make this one of the best options for a short stay. The rooms, although not huge, were serviced and kept neat and clean. Restaurant food compared with the best you will find in town. Portions were generous, and the service better than expected. Overall good value. Breakfast choices would satisfy most travelers.
Wi-fi was slow, but adequate.
We stayed in self- catering apartments in St Lucia previously, but this is without a doubt the best option for short stop-over.
The highlight of our stay was seeing the hippo up close, grazing right next to the hotel pool.
Read More
Thembeka
8.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
Shower in the room wasn't working and we were not informed . Dining set up, not ideal. all else was good
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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