The attitude of the receptionist was so bad, she is the owner of the hotel, and Asian person as well but she has a racist attitude towards Asians. She talked about too many harsh rules and penalties for using things in the room. She asked us to wait to 14h to check-in, then we went out for lunch and came back, she let us wait another 40 minutes. We checked-out at 9am on the next day, and leave our luggage in the front desk, when we came back to get them, she even didn't allow us to use the restroom for a while, her available restroom is for staff only, and asked us to go to the public toilet out side:).