The Tama Hotel

The room air conditioner was not cool. The staff said that we had to wait 30 minutes before calling the technician. After 30 minutes, the staff said that the technician was climbing a tree. 😩 When the technician came to check, he said that he would need to repair for 30 minutes to 1 hour. So I called to change the room because it was too hot. I told the staff that I could change to a room that was cool when I entered because I thought that was a basic service that we should receive. The staff said that our room was not a 5-star hotel. We could not enter and it was cool when we entered. 🙄 In the morning, I called to order breakfast from the menu that appeared in the room. The staff said that we could not order yet. We could order from 11 am onwards. We asked if we could go downstairs to buy and eat. The staff said that we had to make a reservation and wait 30 minutes before we could eat (another 30 minutes). Overall, I would like to improve the following: 1) Location: The hotel air conditioner should be cool when you enter. This is a basic service that should be received from a hotel. 2) The staff's attitude and communication method. I felt that I was being teased the whole time during the conversation, even though I was a customer who paid for the room. I would like the hotel to review the way they train their staff in communication. 3) Enthusiasm and speed in solving problems. You can't solve every problem in 30 minutes - 1 hour, for example, the technician is climbing a tree 😑 and the customer has to wait for you to finish climbing the tree before coming to fix the air conditioner or ask to change the room because the technician hasn't proofread yet. Is that right? Other than that, the facilities are quite good. But when encountering this, no matter how good it is, it's very annoying. Especially when bringing parents with you, I don't want them to wait in the heat for 30 minutes. I hope the hotel will fix this.

staff was frienly good location very clean

Good room, everything is covered. But in the booking information, it doesn't say that the room we booked is a connecting room. It is a connecting room between Single and double rooms The door can't be locked. We ourselves didn't take a good look at the pictures of the rooms. Read only room information But in the end, the employee changed the room for me.

สงบ เงียบ เหมาะแก่การพักผ่อน เป็นย่านที่รถไม่เยอะเดินทางง่าย พนักงานเอาใจใส่ดี

I recently stayed at The Tama Hotel and had an exceptional experience. The hospitality extended to me during my stay was truly outstanding. The staff was not only friendly but also incredibly attentive to my needs. From the warm welcome at check-in to the personalized service throughout my stay, I felt genuinely valued as a guest. The room was immaculate & any requests I had were promptly addressed. I arrive at 9 & can't check in early. Even so, the receptionist gave suggestions of places and activities we could do while waiting for 2 pm from hotel to attractions area (Ao Nang Beach) need to take Tuktuk - 300B for 1 way. The attention to detail and genuine care for guest satisfaction make this hotel a top choice for anyone seeking a wonderful hospitality experience. I highly recommend The Tama Hotel for its exceptional service.

I did last minutes booking but didn't expect the hotel room is worth more than I paid. That room is clean, hotel 's staff super helpful and space is big.

Banyak bersih, bilik pun besar, cantik

Hotel bersih dan nyaman, staff ramah dan baik 👍🏻.

The room is big, clean, and the equipment in the room is good. Definitely coming again.

ห้องกว้าง เงียบสงบ น้ำแรงมาก หมอนเตี้ยไปหน่อย

พนักงานบริการดีมาก ห้องสะอาด ปลอดโปร่ง

ที่พักปลอดภัย สะอาด พนักงานเป็นมิตร service mind ประทับใจมากๆคะ

The room is spacious, the water flow is very strong, give 10/10, good view, reasonable price.

Stayed here for the 2nd time. Overall good as usual. A little bit stuck. 1 bathroom light is torn.

At the price of 530 baht, clean, quiet, a bit tinny, the wifi is very weak, but overall it's very good, give 10/10

Beautiful, complete, not expensive, very clean, spacious room

สบาย สะอาด สงบ เป็นที่พักผ่อนได้ดีมากค่ะ

ห้องสะอาด น้ำไหลแรงดี คุ้มค่า คุ้มราคา

ทริปความสุข รร.ดีมากค่ะ กลับมาเป็นครั้งที่สอง โดยรวมคือ ดีมากจร้า

Easy booking And inexpensive, with parking, check-in for 24 hours, room is spacious, convenient, clean, not far from the pier. Friends say they like it.