Fairfield Inn & Suites by Marriott South Bend Mishawaka

The worst hotel I have ever been to. I will never go back. Terrible. It doesn't have a laundry room like it says. I had to wait more than 15 minutes for breakfast because the egg was gone and they didn't put it back... and in the coffee maker in the room there were animal nests. Also, the service when you arrive from the woman in front of the hotel is terrible. I will never go back, don't rent it.

Never judge a book by its cover, the outside was kind of old and scary, the lobby was updated and newer and so weren't the rooms but the hallways and pool area were very dingy, and what turned us to this property was the jacuzzi because we are driving from New Hampshire to Colorado was out of service. Not happy at all.

We arrived and there were no towels in the room then we open up the sofa bed no linens we also had to ask for pillows and pillow cases. The sofa bed was very uncomfortable and needs to be replaced imo. It would really not be suited to adults sleeping in it. I expected better when paying for an executive suite.

Great

A little outdated and run down but clean and friendly employees.

Nice hotel- older, well maintained, great customer service

Quick easy and convenient! Clean and spacious room with a no hassle stay

Ok

Very clean and super nice staff!

Great stay

Location is great, it is in a good shopping area, plenty of restaurants.

Mold on the bathroom ceiling. water damage in bathroom walls. 2 ladies sat at the entrance of the breakfast area to harass people who took food out (good luck if you like to eat breakfast in your bedroom) "All food has to be consumed in the breakfast area" signs all over the place.

Good Stay

The check in employee on 2/20/24 was very kind, attentive and very helpful! The continental breakfast lady was RUDE! She sat at a table in front of the TV ignoring me when I asked what was in the silver skillet that was closed, I didn’t know if I could open it or she was in the process of cooking something. When she did finally give me the time of day she made a hand motion that I was bothering her. A few minutes later I asked if one of the coffee carafes were decaf, she said she’d make some decaf if I wanted it, twenty minutes later still no decaf made while she sat watching TV. She then finally made it I waited smitten minutes and never told me it was ready, my husband said he thinks she brought it out, the large coffee thermos wasn’t put together, I couldn’t draw the coffee out, at this time she was sitting in a different chair with her back to the counters, the desk clerk was facing the counter, I said to her something is wrong with the thermos, she ignored me and said to her coworker, the desk clerk, something about me needing help with the coffee, he hit up to help me. By this time I had to go back to my room and was walking out with a yogurt, she told the desk clerk I was taking food out of the area, he told me to put it back, that I couldn’t take food out of the area, then she said under her breath, there’s sign’s everywhere….very rude!!!!! Not sure why I couldn’t take a yogurt out when they sell chips and pop and found remnants of that all over the hotel floors.

Clean clean room. Great price

Staff is good. Have stayed here several times on Way to Wisconsin

Have stayed at many Fairfield Nn and suites. Checked into room….someone had been sleeping in bed! 😳 Went to front desk…got a new room. Just a stop in our journey….slept…ate breakfast and left. The place needs some TLC!

Widows fogged up as drove up. Reception area small and over crowded. Was put in the middle of families with children competing in a sport near by. The families allowed to over run the Inn all in the hallways up and down looking at things on doors hanging out in small hallway and outside our room. Also over crowding in small pool. Hot tub not functioning. Odor in our room.

When you book for 3 nights, there should be 3 washcloths and 3 coffee packets. There were 2 and I had to find someone to get more, and the desk seemed to only be staffed until late afternoon. They were nice enough when they looked up from their phones. Ants in the room, trash in the parking lot, un-trimmed tree branches scraped my car, toilet had gross stain inside the bowl. It was quiet enough, decent mattress, good fridge. Will not stay here again.

The staff was very helpful and friendly would stay there again