Grand Canyon Railway Hotel

Nice clean hotel

The front desk ladies were AMAZING! But the restaurants were extremely overpriced. The pub restaurant inside was extremely expensive for dive bar food. I am assuming they have only an air fryer in the back.

Vintage setting of the hotel. Also the open areas around the fireplaces in the restaurant.

Rooms are small and old. Nothing stood out that made the cost over the other hotels worth while.

Great hotel and very chic.

Liked the old West cowboy flavor

Everyone was super friendly. Loved the feeling of the place.

friendly peeps

Good location/ very limited services

Everyone on the staff was helpful, friendly and genuinely seemed to like what they did the room was comfortable and breakfast was hearty and convenient

great stay!!

Beautiful Hotel, our stay was really nice, one problem we had was the check-in. We were suppose to check-in a 3pm which was great, problem was the rooms were not ready until 4:45pm, our room was not very clean the room had bloody snot on the wall and the bath shower in closure had hair stuck on the wall. I had three rooms and only one was bad but still for the price it should of been clean

Will stay there again

Gorgeous hotel with lots of amenities, decorated beautifully for Christmas. Train to Grand Canyon picks up just outside. Great place to come with kids and enjoy the Polar Express ride.

We really enjoyed our stay here. It was a great option for our family and our kids really enjoyed themselves. We loved the walkability to the Harvey House and the historic feel of the area. 10/10 would recommend.

Photos are not accurate. Hotel is worn down, our room was dirty, stains on the comforter, hair in the bed and bathroom, cracks on the walls and around a/c, you could feel the springs in the bed, never dusted, you could tell from the phone, remote & table. The pool was dirty and not heated as they indicated. It was our anniversary and I didn't want to complain, I really just wanted to go home. The only good thing I can say was the long island's from the hotel pub were good.

Front Desk staff was Excellent, very helpful.

Convenient quiet clean

I cannot recommend this hotel for a family trip. Upon entering our room, it was evident that cleanliness was a major issue. There was a thick layer of dust throughout, including on the lamp and TV, and we found hairs on the pillow and inside the sheets. When I contacted the front desk, they offered to switch our room, but unfortunately, the new room was in equally unacceptable condition. I even spotted a pillow with blood stains while confirming details with the staff before moving our luggages. When I raised the issue of the blood-stained pillow, the staff handed it back to me and instructed me to leave it in the first room. This was completely inappropriate; it should have been their responsibility to remove it, and also not to put it back in the room. Throughout the night, the noise was unbearable. I was awakened by train horns 2-3 times and had to endure loud shouting and door slamming in the hallways. To make matters worse, the next morning at 10:20 AM, housekeeping knocked on our door while we were still in bed, despite check-out being at 11 AM. This felt like undue pressure to vacate. During check-out, the front desk clerk remarked that I was lucky housekeeping hadn’t knocked on my door at 8 AM because they had the right to do so. After a long day of driving, I expected a restful night, and this hotel failed to deliver on that front.

Good