Holiday Inn Express & Suites ALABASTER, an IHG Hotel

Great property. quiet and a great staff.

It was very close to Walmart and Murphy gas station.

Very nice place. Only few things that needed to fix like charger by the bed. Breakfast was ok.

Great staff!

Nice

Good stay

We stayed one night and everything was better than expected. We will stay again each time we go that way.

I'll start with the positives. The bed is extremely comfortable! The breakfast was good. It has a pool and weight lifting area but we didnt utilize those. I feel like the staff could have been a little more friendly. It seemed like they were just there to work but nothing more. The room we booked was completly falling apart. The bed was crooked. The floors were not properly installed, coming off of the walls were you can see the nails. The bathroom fixtures were coming out of the wall. The door was peeling apart. I would still stay here again if needed just for the fact that i had a good nights sleep in that comfortable bed.

clean. freindly staff. in a good part of town. central to everything.

The room is nice and big with places to sit and relax other than the bed. The check in lady was very friendly and helpful. The only complaint would be a better vacuum cleaner because there is stuff on the room floor.

Parking upon check in was ample.

It was nice

Nice

nicely done

We’ve stayed here a few times and it’s always nice. Staff is friendly and the rooms are clean and comfortable.

A young woman at the front desk worked so hard to get us the room we had originally reserved. I wish I had gotten her name because she deserves serious kudos. Southern hospitality that should make her employer proud.

Traveling through to Florida and stopped here overnight. Staff was able to supply us with a baby crib which was very helpful and your staff was great.

Great staff…really good breakfast. My only issue was with the TV…the internet would not stay connected to it and we were unable to stream (Netflix, Amazon, etc)…and there was no CNN offered / was Fox News everything.

Go to holiday in express to see what happened although the people at hotel.com were way more helpful than the GM April

We’ve stayed here before but room and hallways smelled musty this time. Several items in the free breakfast area were broken and out of service