We were given a room on the 4th floor with a shower that only had luke warm water, a sink that didn’t drain, a terrible smell of mold / mildew that had us coughing the entire next day, and a nasty dirty pool that had so much chlorine we could only stay in the room for 5 minutes and green scum on the side of the pool that would come off on your hands. We had to demand to be given a different room on a different floor, as the person on duty talked about how the 4th floor had just been “remodeled” due to a roof leak (hence the mold / mildew). The second room wasn’t much better. The only plus is it is close to the Toyota Center, if you don’t mind being sick for the basketball game.

The breakfast was good and the kids loved the indoor pool. The bed in the room was big and comfortable.

Seemed dated and run-down , in need of some serious renovations. Room had a 'old moldy smell.... but Staff were attentive.

Techno music on until 4 am two nights in a row right outside of my window. Great breakfast served for a long time! New additions/updates that improve the look of the place. New paint, bathroom and showers… but the shower door didn’t close.

This is the second Holiday inn that i don’t like. Once you approach the property it’s cut off due to roof damage.Very limited parking, the room didn’t have black out curtains. Very loud !!! i could hear children in the hallways . The show had a restriction on hot water not letting you turn past a certain point . there was no thank you for the stay after checking out . The only great thing about it is it was so close to the toyota center i could literally touch it from my hotel room. over all the breakfast was great . i wouldn’t recommend if you are wanting to relax or really enjoy yourself it’s good for a hi and bye in and out and great if you are going for a event and your there just for sleep . the bed was comfy and cozy i’ll add not the best but not the worst .

Broken pool, falling ceiling, terrible smell

Indoor jacuzzi and Heated pool is always a plus. Breakfast buffet was also nice.

El desayuno excelente .. los empleados excelentes !! El trato respetuoso y amistoso ..

Good

The purpose of my stay was for a cheer competition at the convention center. Property was very convenient, walkable to the convention center, dining options. Breakfast buffet was great.

The area was nice safe things we went out to see were walking distance love that

The bathroom was recently renovated, but the Matress needs to be change soon, the room had a funny odor, that either we get used to it or went away when turning the AC on, location is great if yo have something to do nearby, breakfast is good

The hotel is in poor condition, it looks like they have tried to keep up, but really just need to renovate the place. Carpet torn and missing, room recently painted, but there was no toilet paper holder in the bathroom, paint dripped on the floor, lots of stuff like that. Entrance has caution tape aound the covering, where part of that roof has fallen down, and so if its raining, you're bringing your luggage in from wherever you actually park.

It was very nice and affordable, very clean. The staff were great and the included breakfast was amazing. The only problem was the elevator could use a little maintenance as it made a few stange sounds that made me nervous but overall it was a great experience.

The property is about average. The room smells like stale cigarettes.

Need reconstruction

Perfect location for an event at the George R Brown convention center.

Building is a lot older than the pictures and price. Rooms are run down and halls smell like smoke. Staff did accommodate an allow is to check in early. They were friendly and attentive. Breakfast was great and plenty of options.

Good basic stay. Friendly staff. Great price for location.

I was there for a concert at the Toyota Center and it literally took me 2 minutes to walk there. Great locations. The day manager was so nice and professional. Though renovations are in progress, the customer service was very good!