Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE, an IHG Hotel

Great

Just had two small cockroaches in my room.

This is a great place to stay, especially if you’re on a budget. I had two issues, one small and one not so small. The front desk handled both.

We had an unexpected lengthy stay due to my husband being very sick. Front desk staff, each and every one, was very helpful with making sure he had what he needed! Veronica, from housekeeping was wonderfully accommodating to our situation: removing trash and leaving fresh towels. If one has to be sick away from home this was the best other option!

old run down

Terrible costumer service from the front desk to housekeeping personal,

Air conditioner leaked water into the room

Recently renovated

They changed out booking last minute when I booked well in advanced. I needed a room with two queens and a day before they switched me to a room with a king and pull out couch. Didn't give me any partial refund for the difference. I had to ask and reason for breakfast vouchers and they only gave me two when I told them I needed 2 queens for 4 grown adults. They had random people walking around outside at all nights and loud kids running around inside the lobby and hall ways late at night. Requested extra blankets for the pull out couch and they didn't have any. 1/5 stars overall.

Stay was very horrible. The day we checked in the phone in the room was not working. Lamp was broken. AC was not working good. Additionally when I asked for some dinning plates and silver ware the request was declined and was provided with styrofoam plates and plastic spoons. The staff stated the it’s the policy of the hotel to not provide dinning plates and silverware. It was altogether a horrible experience.

Great

N/a

Only stayed for 1 night, but it was super clean

I needed a hotel due to a power outage from a storm that blew through Houston, Tx. They made me very comfortable and saw to my needs.

No breakfast including for $ 150 dollars.

Served its purpose

We booked a room here because there is a restaurant on premises, but when we got there we were told it wasn’t open. Plenty of other places nearby, but we hadn’t wanted to leave again once we gut there.

Garrett was the best was ready and willing from the time we pulled up until we left great smile and ready too help thanks ❤️

Love the area. Also the newness and cleanliness of the hotel.

This was a nice hotel for the price!