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Holiday Inn Resort Orlando Suites - Waterpark by IHG
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Holiday Inn Resort Orlando Suites - Waterpark by IHG
Hotels
7.0
/10
Pleasant
1,610 reviews
What Guests Say About Their Stay
Marilyn
10.0
/ 10
The rooms were clean, the staff very nice and friendly, centrally located to our needs.
Jason Santos
10.0
/ 10
Great customer service. Staff is always accessible and easy to talk to. We will definitely be returning to this establishment.
Moises
10.0
/ 10
Great hotel to spend time with the family, specially if you have kids/teens. The apartment are spacious, with a small kitchen and bunkbeds for the kids. There are lots of activities inside the hotel, including a theater, a cinema, an arcade with good games, a market place with a small food court, all within the hotel grounds, so your children can have fun without even the need to spend lots of money in the theme parks.
In the Area
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14500 Continental Gateway, Orange County, Florida, United States, 32821
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Holiday Inn Resort Orlando Suites - Waterpark by IHG
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What's around Holiday Inn Resort Orlando Suites - Waterpark by IHG
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14500 Continental Gateway, Orange County, Florida, United States, 32821
Discover More About Holiday Inn Resort Orlando Suites - Waterpark by IHG
Location
Staying at Holiday Inn Resort Orlando Suites - Waterpark by IHG is a good choice when you are visiting Orange County.
About Holiday Inn Resort Orlando Suites - Waterpark by IHG
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Holiday Inn Resort Orlando Suites - Waterpark by IHG exclusively for you.
With all facilities offered, Holiday Inn Resort Orlando Suites - Waterpark by IHG is the right place to stay.
All facilities in Holiday Inn Resort Orlando Suites - Waterpark by IHG
Others
Things to Do
- Shops
- Water park access (surcharge)
- Hot tub
- Outdoor pool
- Pool cabanas (surcharge)
- Waterslide
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Lockers
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Business center
- Computer station
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Children games
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Holiday Inn Resort Orlando Suites - Waterpark by IHG
Important Note
- Fee for buffet breakfast: approximately USD 24.95 per person
- Self parking fee: USD 29.00 per day
- Pet fee: USD 125.00 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 49.00 per accommodation, per night
- Business center/computer access
- Concierge service
- Fitness center access
- Pool access
- Shuttle service
- Hot tub access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Holiday Inn Resort Orlando Suites - Waterpark by IHG | 777 |
Number of floors in Holiday Inn Resort Orlando Suites - Waterpark by IHG | 6 |
Another facilities in Holiday Inn Resort Orlando Suites - Waterpark by IHG | Shops, Water park access (surcharge), Hot tub, Outdoor pool, Pool cabanas (surcharge) |
Frequently asked question in Holiday Inn Resort Orlando Suites - Waterpark by IHG
What are available facilities at Holiday Inn Resort Orlando Suites - Waterpark by IHG?
There are top facilites at Holiday Inn Resort Orlando Suites - Waterpark by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Resort Orlando Suites - Waterpark by IHG?
The standard check-in time at Holiday Inn Resort Orlando Suites - Waterpark by IHG is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Holiday Inn Resort Orlando Suites - Waterpark by IHG provide breakfast?
Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Holiday Inn Resort Orlando Suites - Waterpark by IHG
Traveloka (1)
Other sources (1,610)
7.0
Pleasant
From 1,610 reviews
Cleanliness
7.0
Room Comfort
7.4
Service and Facilites
7.4
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Traveler Reviews Holiday Inn Resort Orlando Suites - Waterpark by IHG
Number of reviews per page
20
40
Top reviews
yvonna Marie
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was great…
David
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Had issues with our room upon checking in. Took about an hour to get moved to a new room. Then there was issues with that room that took about 3 hours and 4 trips to the front desk to resolve.
Overall the hotel facitilies are what I was expecting nothing spectacular but would be good for kids.
***Warning*** The Guest Services Counter is to get you enrolled in the Holiday Inn Time Share group. They will tell you it is only a 90 minute presentation. In reality you will be there for 3 hours and they will keep pressuring you to buy into their time share no matter how many times you say no.
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Shamala
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice and family friendly
Marilyn
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The rooms were clean, the staff very nice and friendly, centrally located to our needs.
Destiny
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Likes: spacious rooms, quiet, water park, plenty of parking, shuttle, quick responses. Dislikes: Could not get the internet to work for our stay, floors in room appeared clean but were very dirty, stove front burner cuts off randomly(no one around it).
Felicia
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I didn’t like that the elevator didn’t work, no hot water or the 2nd pool area was under-construction. The building 1 is under construction. One staff member was rude & inconsiderate…the bathroom had hair everywhere…
XIE
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We checked in close to 12am after the flight, walked to the building a realized people was walking up by stairs, no one had informed us that the elevator for our building was not in service. We walked with our two little girls and 4 luggages going around and around 3 buildings and had no clue how to go up. Had to cal the front desk and was told that we had to go to another elevator that if far away from our room. On the way to the room found out so many rooms are still available but they still gave us the highest floor. Buildings are really old. Water park looks nice even we didn’t have time to play there.
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Dietrich
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
No luggage carts- have to go way to front lobby to get
No comp breakfast
Bulbs loose in lamp by door
Floors feel like bubble wrap
Long wait for elevator
Had to still pay $27/night for parking to seek shelter from a hurricane!
Old ass weird tea bag coffee maker
Janitorial staff didn’t speak English so asking for help was useless
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Jason Santos
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great customer service. Staff is always accessible and easy to talk to. We will definitely be returning to this establishment.
CARMEN
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Complete disappointment.
Kimberly
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was not what the pictures featured the room was small and felt dirty. The dresser was missing a chunk the towels were dirty. The parking lot did not feel safe we would come back late from Disney and always ran into random homeless on the property. One big thing is they had no life jackets for small children, and the water was freezing cold. We arrived early and they front desk was rude and not helpful. Overall this hotel was terrible
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Christine
with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stayed at a hotel for the Pop Warner Nationals Cheer competition and encountered several issues that need addressing. After paying nearly $300 for a three-night stay, I was unexpectedly hit with an additional $250 charge for resort fees and parking, which I was not informed about in advance.
I arrived at the hotel at 1:30 PM, hoping for an early check-in, understanding that regular check-in was until 4 PM. After waiting in line, the first clerk informed me that my room was still being cleaned and that I would receive a text when it was ready. However, I returned at 3 PM, stood in line for 30 minutes—due to only two clerks being available—and was told my room was still not ready. I was assured I was in the queue for the text.
By 4:30 PM, past the designated check-in time, I returned to the lobby, still without any notification. This time, there were now three clerks, and after navigating through another long line, I finally received my keys just before 5 PM.
While breakfast was said to be included, it turned out to be $26 per person. If you paid at check-in, it was $23. This lack of clarity is frustrating.
Once I entered the room, I noticed several issues. The wooden vinyl flooring was loose and bubbled up in multiple spots. The lighting was extremely dim; I had to turn on every light just to achieve basic visibility. The TV's speakers were malfunctioning; even at full volume, it was difficult to hear.
There was a ceiling fan in the bedroom, but it was spinning backwar
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JAVONTA
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The kids had fun.
Breanna
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property charges a resort fee and offers a bunch of dining options and disney shuttle service. Two restaurants never opened and the others closed by 6 pm. The disney shuttle ran in the morning and the last returning shuttle was 530 pm. So you can get to Disney but have to find your own way back (good luck if you have kids in car seats). There is also staff working at the Hershey ice cream bar that spends more time flirting with the guy running the gift shop then taking care of customers.
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Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The place was packed with fun activities for the kids, and the staff was welcoming—it had so much potential. But the issues quickly added up. Some lights in our room didn’t work, the bunk beds felt unsafe and needed repairs, and parking was a nightmare. The final straw came when the elevator broke down right before checkout, leaving us to carry pack ‘n plays down four flights of stairs.
What made it worse was the staff’s lack of urgency. These weren’t just minor inconveniences—they turned an exciting trip into a stressful experience. Sadly, we won’t be booking again.
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Dave
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
all good
Kaveeta
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
From a 10 day stay, we had to switch to 3 rooms, because of rust on the mirrors, cracked mirrors, fridge door would not close, the floorboards were broken and coming up, the sheets were ripped and dirty, the door peep hole cover was broken and on the floor, the door going on and out was not aligned in any of the rooms so there is a gap when you close the door, construction right next to us, no hot water for 24 hours, the door lock is not child proof, my one year old could open the door and walk right out, there were food crumbs on the couch, the walls and furniture were dirty, stains and chipped, the electric socket were loose, the bunk beds were rocky and a bit unstable, the "water park", only the pool was working while there. One word comes to mind, CATFISHED, what they are showing online, is not what you see in person. IGH hotels are just slumlord motels, pretending to be 4-star hotels.
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Carmen
Business and Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms are muggy
Moises
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great hotel to spend time with the family, specially if you have kids/teens. The apartment are spacious, with a small kitchen and bunkbeds for the kids. There are lots of activities inside the hotel, including a theater, a cinema, an arcade with good games, a market place with a small food court, all within the hotel grounds, so your children can have fun without even the need to spend lots of money in the theme parks.
Read More
Michaella
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great for kids. Lots of dining options. Large rooms with comfortable beds.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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