The hotel was very charming and quaint. The staff were very friendly and helpful and the breakfast was good. The rooms had nice character and were very clean and in great condition and decor. Only issues was the beds were too firm for our liking, so we did not sleep as well as we would have liked.

Location s great

Easy

Lovely place very quaint and nicely decorated. Great restaurants nearby in japantown

Beautiful hotel! Comfortable bed and bath. Clean and had hot water. Loved the old fashioned look!

Fun decor, beautiful bathroom, nice linens

Great place, nice clean room with comfortable bed. Bathroom was very clean and comfortable as well. Would stay here again

I am one of those strange people who like flatter pillows and the bed was so comfortable. The first time I actually slept on the first night at my stay in a hotel room. Generally I have trouble. The bathtub was the standing kind which made washing feel so classy. The whole room was classic including the furniture. The staff was very friendly including the maids. Having the free breakfast was excellent, especially the waffles. The location was nice two, about a five minute walk from Japantown. I even walked back from the War Memorial Opera House and depending on which way you go it can take less time than what Google Map says. That can be helpful for when traffic is busy which it was around that particular area. The few issues I had was that it was very dusty under and around the bed and the two dressers on each side. Sadly the fireplace is only for looks. One of the bed dressers was wobbly and the lamp almost smacked me in the head. Placing the lamp in the center helped to stabilize it at least. Also, wear earplugs because if you get a corner room you will have traffic going through on all sides. Not much sound proofing either if someone is thumping around above you. Almost all the furniture had damage done in some way or another. Knobs removed, chips on corners, but that wasn't a big deal.

Booked and paid with insurance and hotel would not honour my credit request.

I love the Majestic and have been staying here for years. It is not fancy or modern, but the location is great and it has a timeless elegance. Also has one of the best bartenders in the city. I worry, however that the hotel condition is slipping. My room was perfectly nice, but I could not get over the fact that a leaky window frame had been "fixed" with hideous gray duct tape. Duct tape? Really?

Enjoyed our stay. It was peaceful and quiet. Everyone was friendly and we hade a beautiful room and the breakfast was a plus

It was very clean and comfortable - room was spacious and staff was helpful and attentive.

Hotel has musty smell. Very uncomfortable.

We were in room 501. While the clawfoot tub looks great it is a safety concern. Very slippery floor, no bars to hold on to getting in and out. My husband fell. He is ok, but someone else might not have been.

Well it’s not being kept up and the room was quite run down. There was also some ants that popped up in the bathroom despite not being food into that room. The shower flooded the bathroom and the pillows were super flat. The beds are rock hard and actually made my body sore. Customer service was poor and the cafe was always closed except for breakfast. I felt very mislead by reviews but maybe my standards are not as low as everyone else’s. I didn’t complain to management because I didn’t want the workers to feel bad.

Amazing could not have been more perfect even the fabulous breakfast best ever

Night shift staff very helpful

Good

This hotel was so cute and clean!!! Definitely feels like you are going back in time once you step in! Close to everything as well!

The proximity of this hotel to Japantown, Van Ness Avenue, and other places in walking distance makes this a desirable place to stay. Even though this is one of the oldest hotels in San Francisco, it has a good reputation. The room was a little cold but the included breakfast, 24-hour coffee and a comfy bed was a good touch