Sandpiper Bay All-Inclusive, Trademark Collection by Wyndham

We expected a much better customer service. Many of The staff were not very friendly. Also the construction was really making the resort not neat

This was not at all what I expected. They said the property was undergoing construction. Expedia didn't have anything on their site about it possibly being under construction, but they still charged the full price, as if I was getting the full, beautiful, and safe experience! Raccoons were running around outside the food area. The doors wouldn't lock, and there was a sign that said, "Park at your own risk." That is a crazy!! For $1,759.54

Getting inconvenient for family getaway

Some parts are still under construction but the food was phenomenal, staff was very friendly, the drinks were great! The infinity pool is gorgeous with an incredible view. Overall we had a great time

Everyone was friendly and welcoming . Breshell, who welcomed us to the resort was so nice. They hadn't done our complimentary Anniversary detail when we arrived before going to our room, but she made a call and they got it ready in about 10 minutes. Plus they gave us a fruit basket for having to wait for it to be done. We want to give 10 out of 10 to those we encountered working there. Especially our bartenders Marty, Zelda, and Marissa. Dave (from Lucies Food Truck), Katie "Camden" (Night Manager, I truly hope I got your name right), and Junette. They all made our time at the resort like our personal oasis. We will definitely be coming back and I hope they are all still there when we return. Can't wait for the renovations to be completed to see everything in true flow. Yet, we didnt mind the fact that it wasn't crowded at all. We met some people who are regulars to the resort and enjoyed our interactions with them as well. Thanks for making our vacation an enjoyable great one.

Not my first time visiting this resort and of course is not the last one! Great for a staycation in my case, I know the property is under construction but the open facilities right now are very enjoyable. Only concern is about one of the team members working on the beach food truck, very bad actitud and a really rude service received from her every time, looks like she is not happy with her job but besides her everybody else are nice and have an amazing service

We loved our stay!!! No real concerns. Looking forward to seeing the completed construction, there are some property areas that need improvements but hoping those are in the plans. What is completed (pool, inside of rooms, dining areas, bars and patios) are just wonderful. Staff were incredible and food was amazing.

The food was very good and service excellent

Todo me parece muy bueno. Lugar increíble. Solo un problema encontré en mi estancia la muchacha que atiende el carrito de la comida en la playa . Debería mejor su forma así las personas si no está preparada que la cambien de puesto pues opaca la buena atención de los demás. Volvería al hotel miles de veces más ❤️

Property under renovation so the status is the expected under the circumstances but the service and atmosphere is excellent. Only one complain about service is the lady from the food truck at the beach. She is rude and very disrespectful. Totally not in part with the rest of the service received all around. They need to train her or fire her. Everything else is very enjoyable, all drinks and food included. Convenient. Clean

Property was built 30 or 40 years ago. It’s completely falling apart. The owners are rebuilding piece by piece. You’re staying in a construction site, most of it is completely decrepit. The staff is excellent. The price is absolutely outrageous for the quality of the property.

Overall had a great stay here. We knew they were renovating so it wasn’t an issue. Most if not all activities were open. Staff was welcoming and very kind. Bartenders were great. Definitely would recommend for a family trip, lots of stuff for kids and plenty of good alcoholic beverages for parents. But wouldn’t necessarily recommend for a couple looking for a romantic getaway. Watersports wasn’t quite what I thought it would be. Reserving online wasn’t working and there was never anyone at the actual watersports tent. If you want a fair-priced, all-inclusive vacation, this is a great spot.

I know the resort is remodeling so I wouldn't say I dislike anything due to that fact. It was way better than I thought looking at the reviews.

Yes, this place is under renovations but let me reassure you - these folks are ready for you to come and they do whatever they can to ensure you have an excellent experience. AC worked well. Room clean. Housekeeping comes daily. Pools were beautiful. Drinks were excellent. Food was amazing. Service was amazing. If you go hungry, that is on you because they have a lot of selections. In fact, they ran out of chocolate one evening and I was dying!!!! My waitress asked the chef - Chris- if they could find me some chocolate, and he hand delivered a piece of chocolate cake! World troubles were solved! 😌 Thank you! Staff was amazing. Very friendly. Maria, Ashley x2, Cris, Chris, jordan, J, Bianca, alicia, annavelle, Aquila, mallory, larry, and sooo many more - everyone was amazing! Maria even went to get me an acai bowl from lucies!!! Thank you!!! Lucies is available to eat when the dining hall is closed. Lucies has burgers, fish snadwiches, some drinks, and other foods. Bar is hopping!!! Indoors in dining hall or outside at sugar cane. Do karaoke! Pool is open unless it is storming. There is the main pool - very nice and the infinity pool - adults only. 😀 Bring sunscreen!!!! They provide towels and chairs. Lots of classes and activitiies. You do have to walk to your room, but everything is within a reasonable distance. Elevators are not working, but they did offer us help if we needed it for our luggage. Go to the classes! Yoga. ZUMBA. Aqua aerobics. Just go! Have fun!

Even though you can tell theyre in a rebuild stage right now the experience is still enjoyable and worth the price. Everything was clwan and the staff was friendly, the parts under construction werent even an eye sore at all.

The property is under construction and a complete rip off for the price!

It was a great staycation. Everything inside the property was amazing from food to the drinks. The staff was very accommodating

All inclusive

This property was purchased by Wyndham in 2023 and is undergoing extensive renovations, making for a terrible guest experience. Our experience was so bad that we decided to go home early, forfeiting the rest of our stay. While the room was comfortable, the whole place is under construction. Most of the pictures of the property date from BEFORE the renovation, when the property was still nice. - There is a make shift reception (main reception building unaccessible). - All the vegetation has been pulled out or cut down, leaving for a barren landscape. - The the day-beds have all been removed, replaced by thousands of longue chairs. - The restaurants are closed, leaving guests a small, rickety buffet area and a food truck. - The watersports concession is mostly unattended, feeling abandoned. There are no more sailboats. - Service leaves much to be desired. The experience was underwhelming and we ended up going home early.

Very nice i like food