Was a good room but not spectacular. The M club service is not great so wouldnt even bother. Snacks are just some chips. Breakfast isnt served in the lounge but you have to stand in line at restaurant. They cancelled evening food servicd without notifying us. Disappointing and not worth the money.

My family stayed for a Niner game and while it was convenient to walk to the game you still have to pay to park there. Our room was old, loud, and not the cleanest. For the price of this place I would expect better. Or you need to be a member to get the better prices and rooms.

Great stay! Came for a 49er game. The hotel was well staffed and all staff were friendly. The room was comfortable and modern. The food and drinks at the bar were delicious, as was the breakfast buffet. It was a short walk to the stadium. Would definitely stay here again.

Arrived here for a 49ers game. It was about a 20 minute walk from the stadium, easy parking, clean hotel, friendly service. We stayed with our 2 kids and enjoyed our stay. Good sized rooms.

Close to Levi Stadium

Staff is always so attentive and friendly! Absolutely love staying here!

Close walk to Levi Stadium

My son and I checked in for a one night stay. We checked in early and were given a room that was on the first floor in an adjoining motel-like room. We had reserved a tower room which I had paid $400 for, however, because we were going to a game, we dropped our stuff off and headed to the game, to resolve the issue when we returned to the hotel. Upon return, I told the front desk that we received the wrong room and that we had just left our belongings in the room. I was told because I checked in early I had given up access to the tower room. I told her I was not aware of any such agreement and they told me I should’ve been told that upon check-in (which I wasn’t). Especially because the room we received was an abysmal motel-like room. She called the supervisor, who rolled her eyes at me and told me that once we check in, we forgo any access to the original room we reserved. However, she would make a special allowance this one time. So we did end up getting the tower room which was a clean, mid grade room for $400 but at least it was a step up from what we originally had. In addition, you have to park your car yourself. Originally, we were in building C and had to follow a map around to find the room. The map was a bit confusing so I asked the guys directing cars out front, where building C was and both of them shrugged and said they did not know. Needless to say, we won’t be back.

Very clean and modern.

Hotel and room were about right for the price. Nice gym facility.

Comfortable bed

It’s just ok, nothing great nothing terrible

Doors are pretty thin and can hear everything in the hallway

Staff was amazing! We got to check in early as we were here for the 49er game and we were able to rest before. And after the game we went to the restaurant which we got seated quickly. It was very busy with people but the staff was great. Suggestion on game days maybe get some food trucks out in the parking lot to help. The staff was so busy.

The property and rooms need immediate upgrades. Such as exterior work, carpet in room, removing noisy heating/ac system, delapitated caulking around shower, sliding door is super old abd hard to open and close, etc.

An old hotel that has had a pretty good renovation. Great location.

Great and reliable

The air-conditioning sounds like a train

The water pressure was low, no bathrobe, can hear the next door using bathroom, air conditioner was unbelievably loud, bathroom counter did not look wiped (residual toothpaste existed), overpriced parking for self park, and no room service for breakfast.

Really liked this hotel. Very accommodating. Clean, friendly.