The Sterling Hotel

Very cute building! Loved the decor. It's in a very convenient location to visit downtown and midtown. It was easy to check in and out via phone. There was no microwave or table in the room and there was plenty of space for both.

No options for food other than vending machine snacks makes it a head-scratcher.

Pleasant stay near Golden One Center

Beautiful historic building. Big rooms with big bathrooms. Overall the hotel could use a little updating which would make it a 5 star. Fantastic location and a safe neighborhood

Great location walking distance to business near the convention center. 3 days 2 nights great alternative to huge hotels

Very cool old building close to everything. I felt at home even while on business.

Comfortable bed, friendly staff, convenient location. But, the carpet needed vacuuming, the outside needed sweeping, the sink cold water faucet did not work and the heater made a loud clunking sound whenever it went on throughout the night.

I wanted to love our stay at The Sterling so much more. It’s a beautiful property and the rooms are giant and gorgeous, but the lack of upkeep was really apparent. In our first floor room, the 2 upholstered armchairs by the window were both stained, one with a 10” stain right in the center of the seat. One of the lace drapes from our bay windows was missing. And the jacuzzi was giant and generally clean, but was cracked and the jet nozzles looked concerning enough where I didn’t necessarily trust it to be a hygienic experience if we were to use the jacuzzi feature. In the common area, there was a water machine, but it didn’t work. So we ended up just filling our water bottles from the tap. We had a self check-in experience with a digital key on our phone, which was really convenient, though we didn’t see a single person during our stay. So there was no receptionist or anyone from the hotel staff on the property, day or night. It was an extremely quiet stay, as we didn’t see or hear any sign or anyone else being in the hotel with us the whole time we were there. The quietness and the comfort of the bed made for great sleeping conditions, though the light from the always-lit parking lot adjacent to our room made it very difficult to get sleep because it pierced right through the drapes. Iprobably wouldn’t stay here again in the future, as I just expected so much more from a hotel stay experience. It’s a bummer, though, because this place has so much potential.

Everything was great except a few things. The tub was not fully cleaned and the sink dripped the entire time. The balcony was closed off unfortunately for our room m but was still a lovely sight and want a big deal to us. The bed is super comfy and the tub is HUGE with jets to relax. My only other issue was I never saw any staff even for check in and out, you have to text if you need anything which I find to be an inconvenience.

Staff.are nice and friendly and helpful.

This was my second visit. Great location. Drawback - my key would not work when checking in. I had to download the app late at night. Loud music - wedding the night before marathon and had to wake up at 3:30am. No hot water for a shower the first night. Had to skip. It was okay the second night. Lovely building, though! I would highly recommend.

There was nobody at the hotel.The wifi connection was terrible. I was working and needed it. When I called the number listed there in case of problems, I wasn't called back for about 45 minutes. When I finally managed to speak with an employee, they refused to move me to another room. Terrible service.

We loved the ambience of this gorgeous mansion!

There was a horrible clicking/clunking noise happening continuously in intervals throughout the night. I believe it was coming from the heat unit. This was a major sleep disturbance. Even with sound machines. Also, the sink faucet cold water did not work. Otherwise the room was comfortable.

We love the Sterling Hotel (we got married here 16 years ago). Historic hotel with large rooms. Check in was easy via my phone. Teas, coffees and the like are self service. Hotel is surprisingly technology forward, except for the TV/DirectTV.

One shower door had a broken roller so did not roll. My husband tightened the toilet seat since it was loose and he tighten the bathroom doorknob since it was ready to fall.

Such a beautiful and awesome place. Will be staying there every time we’re in Sacramento !

Beautiful place & even cooler cuz there was an event taking place that evening in the wedding area of the hotel. However, the tv didn’t work, the water took forever to heat up and the bathroom sink stopper got stuck and we couldn’t open it so there was a little pool of water sitting in there. Lights were flickering in both the main room and restroom. Room was huge though, high ceilings and pretty. Close to everything downtown/midtown. Lots of cool spots within walking distance.

My husband is in a wheelchair. The hotel staff did everything to assist us in getting in and out of the hotel and were gracious and considerate. The nearest parking was over a block away in a parking garage which was challenging to manage with our luggage. But overall, wonderful experience.

There wasn’t much of a staff. They left at around 7pm and when we left between 8:30am-9am they still hadn’t returned. It looked like they placed sheets over the window. Not what we expected.