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Viejas Casino & Willows Hotel

Name: Viejas Casino & Willows Hotel
Address: 5000 Willows Road, San Diego County, California, United States, 91901, 5000 Willows Road, California, 91901, United States

Resorts

8.8

/10

Very Good

868 reviews

What Guests Say About Their Stay

Christopher Silla

10.0

/ 10

First time staying at Viejas Casino and other than having no refrigerators in the room everything was great. Staff is very friendly and attentive.

Janis

10.0

/ 10

It was a very nice room. They were having high winds so many truck drivers were there so they gave us an upgrade.

maria

10.0

/ 10

accommodated me with a room with roll in shower. Staff very friendly. outlet shopping right across the street and the hotel will take you and pick you from with there shuttle.

In the Area

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5000 Willows Road, San Diego County, California, United States, 91901

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

Viejas Casino & Willows Hotel is a resort in a good neighborhood, which is located at San Diego. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Viejas Casino & Willows Hotel

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What's around Viejas Casino & Willows Hotel

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5000 Willows Road, San Diego County, California, United States, 91901

Discover More About Viejas Casino & Willows Hotel

Location

Viejas Casino & Willows Hotel is a resort in a good neighborhood, which is located at San Diego.

About Viejas Casino & Willows Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Viejas Casino & Willows Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Viejas Casino & Willows Hotel.

All facilities in Viejas Casino & Willows Hotel

Others

Things to Do

Shops
Hot tub
Outdoor pool
Casino
Spa
Garden
Pool cabanas (surcharge)
Pool sun loungers

Hotel Services

Laundry service
Tours
Multilingual staff
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

General

Smoking area
Fireplace in lobby
Banquet
Ballroom
Parking
Terrace

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Transportation

Casino shuttle
Shopping center shuttle
Area shuttle
Valet parking

Business Facilities

Meeting rooms
Business center
Conference rooms

Sports and Recreations

Game room
Fitness center

Connectivity

LAN Internet

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Viejas Casino & Willows Hotel

Important Note

Fee for full breakfast: approximately USD 3 to 14 per person
Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 75 per accommodation, per day
Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

Business center/computer access
Fitness center access
Health club access
In-room bottled water
Phone calls
Pool access
WiFi access (may be limited)

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. An adult age 18 or older must assume all liability for the booking.

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:

Swimming pool

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time	From 16:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Viejas Casino & Willows Hotel	237
Another facilities in Viejas Casino & Willows Hotel	Shops, Hot tub, Outdoor pool, Casino, Spa

Frequently asked question in Viejas Casino & Willows Hotel

What are available facilities at Viejas Casino & Willows Hotel?

There are top facilites at Viejas Casino & Willows Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Viejas Casino & Willows Hotel?

The standard check-in time at Viejas Casino & Willows Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00

Does Viejas Casino & Willows Hotel provide breakfast?

Yes, Viejas Casino & Willows Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Viejas Casino & Willows Hotel

Overall Ratings & Reviews Viejas Casino & Willows Hotel

Other sources (868)

8.8

Very Good

From 868 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Viejas Casino & Willows Hotel

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Top reviews

Christopher Silla

Business and Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

First time staying at Viejas Casino and other than having no refrigerators in the room everything was great. Staff is very friendly and attentive.

Verified traveler

Friends and Family

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Nice Hotel and Casino, very clean and comfortable room. Service was good but it could be better in the following: 1. I was charged for a protein bar I did not consume, Just $8 not a big deal, but is the fact of being charged for somethingI did not eat. That sensor system for the mini bar is definitely complicated, I was told they will send someone to check for the protein bar, but I left the hotel before they did it and one week later is still showing in my credit card. 2. Nowhere in their website showed that the swimming pool area was closed for the season (or at least I didn't see it and I went over several times while choosing my hotel). 3. We are not gaming people, were not there for the casino, but they should give more clear information about the gamers card and casino services. Just before leaving I learned I had $10 to use in the casino, once again not a big deal because I am not a gamer, but do not assume everybody knows the rules and casino incentives, I could've spend some money in the casino if I knew about the gamers card earlier.

Rod

Leisure

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The ease of check in. Only thing i didn't like was no fridge. They went Vegas style where it was a mini bar.

Janis

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It was a very nice room. They were having high winds so many truck drivers were there so they gave us an upgrade.

Leda

Leisure with Friends

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was outstabding, food and drinks price were excellent

Velinda

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

poor air quality

maria

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

accommodated me with a room with roll in shower. Staff very friendly. outlet shopping right across the street and the hotel will take you and pick you from with there shuttle.

Yvonne M

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was wonderful. King size bed very comfortable. Clean, safe with an amazing staff.

Dianne

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay. Nice and friendly. Can't wait to come back soon.

John

Business and Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Entire employee staff was always helpful, courteous, friendly and professional which was refreshing in this time we’re living in. Room could have used some minor maintenance (tile / floor grout) but overall was above average in cleanliness and the quality you would want to sleep in.

Jaime

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and friendly staff. Rooms have a small bar and snacks in every room. Overall great stay and lots of fun in the casino.

Nicole

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I went for my birthday 1/8 and was treated ANAZING!! Bingo was so fun!! Will definitely be staying again.

Jatana

Business and Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean and friendly

Jacqueline

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Love it

Lucia

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very nice

Guadalupe Salgado

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Patricia

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The towers were not marked so difficult to find the correct elevators to the room. Good food options at reasonable prices.

Gloria

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It was very nice stay.

Amethyst

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great getaway for a staycation. We enjoyed our stay in the room. Very comfortable bed and clean all around. The staff was kind and attentive. We will definitely be back soon.

randy

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

No hot water for the shower. Called the front desk. We were told to let the water run for 10 minutes. 30 minutes later still no hot water. Front desk did nothing to rectify the situation.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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