Exemplary

Staffs customer service was exemplary. ;)(:

The staff here are very helpful and their customer service is exemplary. ;)(:

Roaches

Good

Hotel had Cockroaches will never go back

Being Handicap Person. Who just had Hip Replacement Surgery. The Room and Accommodation were exactly what I needed.

Limited food areas

Where do I begin, this was the worst hotel I have ever stayed in…the smell of the room was a musty mildew! Blinds broken! Show Curtain stained! Bathroom was so outdated and nasty that it didn’t even contain a stopper! The bed condition sheets and covers contained the smell off the room! We were on cot frames. The carpet was so worn that threading was missing in places! I have traveled all over the world and have never been in anything like this! Unacceptable!

Friendly staff!

First the front desk closes at 11. I arrived just after midnight, so you use a phone in the lobby to call a call center who gets ahold of an onsite member. That took about 10 min. When the lady arrived check in was quick. I was passing through on my way to Tennessee and one of the selling points was a full size fridge as I had a lot of food I wanted to keep cold. Once I got to my room I walked around and the room was clean enough but could definitely use a refresh. I open the fridge and freezer and both were full of mold and I don’t think the compressor was working as it wasn’t cold at all. I went to turn the air conditioner on, and it was only blowing ambient air and not cold. I went to call down to the front desk. The phone in the room didn’t work so I walked back down and had a call the call center again to have someone switch me to a new room. Male employee told me to go back to my room and he would go check on a few available rooms and make sure . After a while, I get reassigned to another room and everything was ok, it was about 1 o’clock in the morning at this point. This room had white powder on the carpet in the corners and dust on the desk. The sheets were clean and the bed was comfortable so I just went to bed Woke up a few hours later went on my way. The hotel has new management and they’re trying to improve the place. Hopefully this is true because this place needs a lot of work.

Great staff!

Nice friendly and the staff was great just make note to book before 12pm

Great staff!

The kitchen area had empty cabinets, no dishes or silverware. Faucet in bathroom was leaking. Carpet needed cleaning or replaced. Beds were fine.

Great place for a one night stay

Disgusting!! Filthy room!! Dirt and dust everywhere. No electricity in room. Lock was broke on door. We were so disgusted that we walked right out and asked for our money back and the girl said no. Im writing a letter to the president of your company. Absolutely a horror show

This was the WORST experience! The front desk lady was very kind, that is the ONLY nice thing I can say about it. The room had roaches on the wall, the tv did not work, and the toilet had poop in it! When I asked for a refund, I was told, “We don’t give refunds.” The hotel manager was supposed to call me but I have yet to hear from anyone. I DO NOT recommend this hotel. !

Nobody was there to check me in

Property was clean, safe and in a good location. Easy access and right off the highway. Great for commuters. Suite style rooms good for longer extended stays. I enjoyed my stay and would stay again. The staff were really nice and go out there way to help if you need anything.