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City Bay Palace Hotel
Hotels
8.6
/10
Very Good
137 reviews
What Guests Say About Their Stay
Đan M. T.
10.0
/ 10
Good service, attentive staff, very satisfied. If I have the opportunity to come to Ha Long, I will definitely come here.
Vu Tien Q.
10.0
/ 10
Clean hotel, delicious breakfast, central location. Very pleased to be here.
Vi Ha M.
9.7
/ 10
Nice hotel and attentive service.
Luong V. Q.
10.0
/ 10
Good service, courteous staff, nice and reasonable room design!
In the Area
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156 Le Thanh Tong, Bach Dang Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in City Bay Palace Hotel
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Per room per night (excl. taxes & fees)
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What's around City Bay Palace Hotel
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156 Le Thanh Tong, Bach Dang Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Discover More About City Bay Palace Hotel
Location
City Bay Palace Hotel is a hotel in a good neighborhood, which is located at Bach Dang Ward.
About City Bay Palace Hotel
Whether you are planning an event or other special occasions, City Bay Palace Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at City Bay Palace Hotel.
City Bay Palace Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
City Bay Palace Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, City Bay Palace Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at City Bay Palace Hotel, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Bay Palace Hotel.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from City Bay Palace Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
City Bay Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, City Bay Palace Hotel is the right place to stay.
All facilities in City Bay Palace Hotel
Fitness Center
Functional Hall
Lobby
Accommodation Services
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Tours
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Transportation
- Airport transfer
- Bicycle storage
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Valet parking
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
- Smoke-free
Business Facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
Shuttle Service
- Airport transfer (surcharge)
- Cruise shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Airport transfer
Nearby Facilities
- ATM/Banking
- Gift shop
- Supermarket
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in City Bay Palace Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
- Tre em duoi 06 tuoi mien phi, ngu chung giuong voi bo me. Toi da 02 be/phong - Tre em 06 - 11 tuoi, ap dung phu me be theo chinh sach hien hanh cua khach san. Toi da 02 be/phong - Tre em tu 12 tuoi, ap dung giuong phụ Theo gia hien hanh.
+ Đối với khách đến từ vùng cam , nếu khách có xét nghiệm PCR trong thời gian quy định ks sẽ đón hoặc đến khách sạn khách phải xét nghiệm test nhanh có thu phí 150k/1 khách + Khách sẽ phải theo dõi y tế trong thời gian lưu trú tại khách sạn , đo thân nhiệt và thông báo lịch trình của khách trong suốt thời gian nghỉ + Tuân thủ theo một số quy định chung của khách sạn để đảm bảo an toàn
+ Đối với khách đến từ vùng cam , nếu khách có xét nghiệm PCR trong thời gian quy định ks sẽ đón hoặc đến khách sạn khách phải xét nghiệm test nhanh có thu phí 150k/1 khách + Khách sẽ phải theo dõi y tế trong thời gian lưu trú tại khách sạn , đo thân nhiệt và thông báo lịch trình của khách trong suốt thời gian nghỉ + Tuân thủ theo một số quy định chung của khách sạn để đảm bảo an toàn
Breakfast
Breakfast at the accommodation will be provided from 00:06 - 00:10.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at City Bay Palace Hotel | 70 |
Number of floors in City Bay Palace Hotel | 14 |
Another facilities in City Bay Palace Hotel | 24-hour room service, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in City Bay Palace Hotel
What are available facilities at City Bay Palace Hotel?
There are top facilites at City Bay Palace Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Bay Palace Hotel?
The standard check-in time at City Bay Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does City Bay Palace Hotel provide breakfast?
Yes, City Bay Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in City Bay Palace Hotel
Traveloka (137)
8.6
Very Good
From 137 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.2
Location
8.6
Service and Facilites
8.5
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Traveler Reviews City Bay Palace Hotel
Number of reviews per page
20
40
Customer reviews
HV
Hieu V.
8.5
/10
Reviewed 82 week(s) ago
Khách sạn sạch, trung tâm nên đi ăn với chơi rất thích!
2 people find it helpful
NT
NGUYEN T. N.
9.7
/10
Reviewed 102 week(s) ago
Lễ tân tận tình-ks sạch xẽ,xung quanh rất nhiều tiện ích.kỳ nghỉ đáng nhớ.
4 people find it helpful
VA
Vu An N.
9.7
/10
Reviewed 130 week(s) ago
The hotel is clean, the room is very fragrant and large. Friendly, bright interior. Hotel staff attentive and hospitable. Will be back when the opportunity arises. Thank you everyone for the welcome!
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2 people find it helpful
Accommodation's Reply
14 Oct 2022
The hotel would like to thank you for your good reviews for the hotel. We look forward to continuing to receive your trust and support in the upcoming visits to Ha Long. Wishing you a lot of health, success and happiness!
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ĐM
Đan M. T.
10.0
/10
Reviewed 174 week(s) ago
Good service, attentive staff, very satisfied. If I have the opportunity to come to Ha Long, I will definitely come here.
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1 people find it helpful
NM
Ngoc M.
5.9
/10
Reviewed 222 week(s) ago
I stayed in the room 1101. The air condition in that room had problem. I told receptionist in the morning already but it seemed like they couldn’t fix it even after a day long. I slept in very cold room that made me sick after that (1 more thing that I didn’t want to call them at midnight because surely they couldn’t fix it at that time). Another very bad experience: I didn’t eat anything in the room but when I check out, they said I ate 1 noodle (I even hadn’t seen it in my room). The second day I stayed, they called and informed that they took a cake from the minibar in my room. So I thought they missed something here. But it took my time when I checked out and was so annoyed!
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Mai H. P.
Family
9.1
/10
Reviewed 274 week(s) ago
Clean rooms, enthusiastic staff, fun, friendly, breakfast Ok
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2 people find it helpful
PT
Phng T.
Romantic
10.0
/10
Reviewed 279 week(s) ago
The hotel is very clean. Polite staff. I will come back next time if I come to Ha Long.
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1 people find it helpful
VT
Vu Tien Q.
Family
10.0
/10
Reviewed 281 week(s) ago
Clean hotel, delicious breakfast, central location. Very pleased to be here.
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2 people find it helpful
PS
Pham S. N.
8.5
/10
Reviewed 284 week(s) ago
I had a great stay here
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2 people find it helpful
M
Murniati
Family
8.5
/10
Reviewed 285 week(s) ago
Pleasant, clean, friendly hotel.
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PT
Pham T. H. T.
Family
9.7
/10
Reviewed 285 week(s) ago
We were impressed by the clean hotel, the large, comfortable bed, and the parking. We are very pleased.
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1 people find it helpful
HH
Huy H. T.
Romantic
9.7
/10
Reviewed 292 week(s) ago
Good service, nice clean rooms, delicious breakfast.
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1 people find it helpful
Trang H.
Romantic
9.7
/10
Reviewed 294 week(s) ago
Everything is ok, from receptionist to guest room. I'm very satisfied
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3 people find it helpful
duong t. l.
8.5
/10
Reviewed 300 week(s) ago
Serve well, have a little competition
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1 people find it helpful
NH
Nguyen H. N.
Family
9.7
/10
Reviewed 305 week(s) ago
Nice hotel, enthusiastic staff
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4 people find it helpful
VP
Varanthorn P.
Backpacking
9.4
/10
Reviewed 313 week(s) ago
Very good staff, service and help very well. Helps in providing travel advice and booking a car in the city center Impressed and will definitely go to use the service.
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TL
Trang L. H.
Romantic
8.5
/10
Reviewed 326 week(s) ago
Very good breakfast. The room is very nice and clean
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4 people find it helpful
Doan M. C.
Business
10.0
/10
Reviewed 331 week(s) ago
Nice hotel, clean, breakfast ok!
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3 people find it helpful
HQ
Ho Quynh L.
10.0
/10
Reviewed 333 week(s) ago
The hotel is located in the central area, walking to Ha Long market, Vincom. The room is spacious and clean, the staff is friendly, the breakfast is nice, there is one point I really like is the juice made from fresh, self-pressed stuff.
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3 people find it helpful
Nguyen Q. T.
Business
5.8
/10
Reviewed 337 week(s) ago
Poor attitude staff, arbitrarily opened the guest room door, did not knock on the door
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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