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KOI Resort and Spa Hoi An

Name: KOI Resort and Spa Hoi An
Address: Cua Dai Beach, Au Co Street, Cua Dai ward, Hoi An, Quang Nam Province, Vietnam, 560000, Cua Dai Beach, Au Co Street, Quang Nam Province, 560000, Vietnam
Rating: 8.4

Resorts

8.4

/10

Very Good

89 reviews

What Guests Say About Their Stay

Nguyen Thao Vien

10.0

/ 10

We were here earlier this month on our honeymoon trip. Room was spacious while nicely decorated with lots of roses and a surprised happy honeymoon cake from Koi, we’re heartily appreciated. Even though it’s rainy and wet, we decided to scroll around and enjoy the beauty of the resort during our special time here. Dining was also at ease, lovely pool view with reasonable tasty local dishes. A great shout out to every staff who all remained attentive, smiley and service minded til the the time we left. And especially Ms. Trang Phan - the professional Front Office Manager who extended a warm welcome to us at arrival then made sure our stay to be nothing short of perfection. Her dedicated hospitality is indeed a great highlight of our memorable time in Hoi An! Way to go Ms. Trang and Koi’s Team.

In the Area

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Cua Dai Beach, Au Co Street, Cua Dai ward, Hoi An, Quang Nam Province, Vietnam, 560000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: resort was previously named Koi Resort and Spa Hoi An KOI Resort and Spa Hoi An is a resort in a good neighborhood, which is located at Cua Dai ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in KOI Resort and Spa Hoi An

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What's around KOI Resort and Spa Hoi An

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Cua Dai Beach, Au Co Street, Cua Dai ward, Hoi An, Quang Nam Province, Vietnam, 560000

Discover More About KOI Resort and Spa Hoi An

note: resort was previously named Koi Resort and Spa Hoi An

Location

KOI Resort and Spa Hoi An is a resort in a good neighborhood, which is located at Cua Dai ward.

About KOI Resort and Spa Hoi An

Have fun with various entertaining facilities for you and the whole family at KOI Resort and Spa Hoi An, a wonderful accommodation for your family holiday.

KOI Resort and Spa Hoi An is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from KOI Resort and Spa Hoi An exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

KOI Resort and Spa Hoi An is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at KOI Resort and Spa Hoi An.

All facilities in KOI Resort and Spa Hoi An

Swimming Pool

Fitness Center

Common Space

Lobby

Exterior

Public Facilities

Parking
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Bar
Breakfast
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe
Gala dinner

Hotel Services

Bellhop
Concierge
Doorman
24-hour Receptionist
Laundry service
Luggage storage
Tours

General

AC
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

Connectivity

Internet point
LAN Internet
Free WiFi
WiFi in public area (surcharge)

Business Facilities

Business center
Business facilities
Meeting facilities
Projector

Things to Do

Outdoor facilities
Outdoor pool

Transportation

Airport transfer

Accessibilty

Disabled access friendly

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in KOI Resort and Spa Hoi An

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please kindly contact hotel before 02 hours prior to arrival day for well- preparation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at KOI Resort and Spa Hoi An	176
Number of floors in KOI Resort and Spa Hoi An	2
Another facilities in KOI Resort and Spa Hoi An	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in KOI Resort and Spa Hoi An

What are available facilities at KOI Resort and Spa Hoi An?

There are top facilites at KOI Resort and Spa Hoi An such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at KOI Resort and Spa Hoi An?

The standard check-in time at KOI Resort and Spa Hoi An is starting from From 14:00 while the latest check-out time is at Before 12:00

Does KOI Resort and Spa Hoi An provide breakfast?

Yes, KOI Resort and Spa Hoi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in KOI Resort and Spa Hoi An

Overall Ratings & Reviews KOI Resort and Spa Hoi An

Traveloka (89)

8.4

Very Good

From 89 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about KOI Resort and Spa Hoi An

All

Accessibility (1)

Family Friendly (1)

Ambiance (1)

Room Space (1)

Bedroom (1)

Bathroom (1)

Hotel Area (1)

Variety (1)

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Traveler Reviews KOI Resort and Spa Hoi An

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Customer reviews

V***u

9.7

/10

Reviewed 9 week(s) ago

Quiet, clean resort, diverse breakfast, cute and attentive service🤩

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D***G

Staycation

10.0

/10

Reviewed 47 week(s) ago

Will come back to experience other services

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4.5

/10

Reviewed 93 week(s) ago

Nhìn bên ngoài thì đẹp ,vào trong thì hết hồn. Lễ tân không thân thiện,ko niềm nở . Ăn sáng rất ít món so với tiêu chuẩn 5* . Phòng cực kì bẩn , đã bẩn lại còn có cái bảng nhỏ nhỏ đặt trên giường (mình quên không chụp) cụ thể nội dung là “khuyến khích khách không yêu cầu thay ga giường khi mới sử dụng 1 vài lần, vì cứ giặt là sẽ tốn nước. Nên tiết kiệm cho môi trường” 🥹 có phải vì tiết kiệm điện nước quá mà resort bẩn đến vậy hay không ?

2 people find it helpful

Nguyen T. K. D.

5.9

/10

Reviewed 135 week(s) ago

Các dịch vụ chất lượng ngày càng thấp; nệm, ga gối đều đã cũ; nói chung là chất lượng ngày càng giảm

1 people find it helpful

Nguyen T. T. N.

5.7

/10

Reviewed 135 week(s) ago

Previously, in 2019, I had been to Koi resort twice, each time was interested and satisfied. But this time back, things are very different. Rooms are not clean, smell musty. The garden is quite dirty, especially going to the spa pool to take a bath can't be used, there is no staff to take care of, the pool is full of garbage, looks like it's abandoned. Maybe there are not many visitors to use the service, but with such a number of domestic tourists on the occasion of the 2/9 holiday, it is enough to synchronize all areas, at least clean. Breakfast buffet is not as rich as before, quite limited, all fast food. Previously was very impressed with Koi because it was served with very fresh fish sashimi and sushi like at the restaurant. But now I don't have it anymore. I have dinner at the restaurant. I have a question why the service fee has to be added to Vat, but the staff can't answer. I don't think it's fair. The dish includes VAT, but the service fee plus VAT is not reasonable. Unsatisfied trip. Probably won't be back again.

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4 people find it helpful

Jindo D. T. T.

8.5

/10

Reviewed 135 week(s) ago

Nhân viên thân thiện, hồ bơi rộng. phòng superior khá ổn. chất lượng chỉ có 1 điều là dịch vụ ở sảnh lễ tân nếu cung cấp thêm cho khách hàng 1 ly nước mát thì sẽ tuyệt vời hơn trong lúc chờ đợi.

1 people find it helpful

Pham V. D.

6.0

/10

Reviewed 135 week(s) ago

You had to wait until 3pm for check-in. The staff is always ready to angry with you

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Dien P.

4.8

/10

Reviewed 135 week(s) ago

Staffs destroyed everything the owner did for these resort.

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Dien P.

4.8

/10

Reviewed 135 week(s) ago

Nice room with beautiful view, but terrible staffs provided very bad services.

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Nguyen T. H. N.

6.2

/10

Reviewed 136 week(s) ago

Nhân viên lễ tân nói chuyện không thân thiện. phòng ốc cũ, điều hòa yếu, vòi nước hư.

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Fiona M.

10.0

/10

Reviewed 138 week(s) ago

Comfortable room, enthusiastic staff. Opposite the sea, but the sea here is deep, so swimming is prohibited, you have to walk up a bit. You can borrow bicycles for free to ride around. Breakfast is quite ok, variety of dishes. Cool space with lots of trees. Free kayaking.

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Nguyen H. N. T.

9.4

/10

Reviewed 147 week(s) ago

The hotel is very professional, the staff supports me to check in early and is very happy.

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Nguyen Thao Vien

Romantic

10.0

/10

Reviewed 277 week(s) ago

1 people find it helpful

DINH T. T. M.

Family

8.5

/10

Reviewed 278 week(s) ago

The friendly staff especially the front desk and the waiters at the buffet breakfast. Breakfast is quite diverse. Quiet. Hygiene is okay. If the hotel focuses on maintenance will be very good because KOI resort is only 3 years old.

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1 people find it helpful

HoangTu H.

6.1

/10

Reviewed 283 week(s) ago

Hotel room layout is not reasonable price. With this price, we also reserve a better room. I wonder why there are so many unused rooms but they tell me.

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Sach

6.8

/10

Reviewed 289 week(s) ago

The room is too small. If someone wanna enjoy a beautiful beach to swim, it's not strongly recommended to choose this resort. The rest was fine like kayaking, breakfast, surrounding.

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NGUYEN T. H. T.

6.1

/10

Reviewed 291 week(s) ago

Unfriendly staff we checked in just when it was raining. receptionist led us to walk back to the room without parasol, without luggage assistance while we were with the little girl My daughter forgot the key in the room and closed the door, we were locked outside, we called the front desk to help us open the door, when the receptionist (I forgot my name) was very grumpy saying: next time I can't forget. I felt quite disappointed and the holiday wasn't as happy as I expected.

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Ho Thi H. G.

Family

8.5

/10

Reviewed 293 week(s) ago

Great, clean and enthusiastic support

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Bui t. n. h.

Family

8.5

/10

Reviewed 302 week(s) ago

Nice hotel, good breakfast, nice room

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Bui phan My hanh

Family

8.5

/10

Reviewed 304 week(s) ago

Delicious breakfast with many dishes, spacious and airy pool, small bed

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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