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Oakwood Hotel & Apartments Saigon
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Oakwood Hotel & Apartments Saigon
Hotels
8.8
/10
Very Good
99 reviews
What Guests Say About Their Stay
Room Space (5)
Distance To City Center (4)
Staff Friendliness (4)
Bathroom (4)
Dinh Q. T.
9.3
/ 10
I arrived at the hotel on August 16 and 17. The receptionists were all very attentive and welcomed me wholeheartedly. There was Mr. Nguyen (bellman) who transported things for me and was very enthusiastic and friendly. Very ok with this experience
In the Area
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330 Ung Van Khiem, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam, 700000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Oakwood Hotel & Apartments Saigon
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Per room per night (excl. taxes & fees)
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What's around Oakwood Hotel & Apartments Saigon
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330 Ung Van Khiem, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam, 700000
Discover More About Oakwood Hotel & Apartments Saigon
note: hotel was previously named Oakwood Hotel & Apartments Saigon
Location
Oakwood Hotel & Apartments Saigon is a hotel in a good neighborhood, which is located at Ward 25.
About Oakwood Hotel & Apartments Saigon
From business event to corporate gathering, Oakwood Hotel & Apartments Saigon provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Oakwood Hotel & Apartments Saigon , a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
If you plan to have a long-term stay, staying at Oakwood Hotel & Apartments Saigon is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Oakwood Hotel & Apartments Saigon is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Oakwood Hotel & Apartments Saigon exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Oakwood Hotel & Apartments Saigon is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Oakwood Hotel & Apartments Saigon .
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All facilities in Oakwood Hotel & Apartments Saigon
Bar, Cafe and Lounge
Fitness Center
Lobby
Exterior
Restaurant
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Transportation
- Airport transfer
- Car rental
- Shopping center shuttle
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Connectivity
- Free WiFi
- WiFi in public area (surcharge)
General
- AC
- Non-smoking room
Food and Drinks
- Breakfast
Things to Do
- Fitness center
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Oakwood Hotel & Apartments Saigon
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.
General Check-in Instructions
Please also be advised that Oakwood Hotel & Apartments Saigon will pre-authorize VND 1,000,000 per stay to cover any potential incidentals. Any unused portion of this preauthorization will be released within 3-5 business days after check-out.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Oakwood Hotel & Apartments Saigon | 67 |
Number of floors in Oakwood Hotel & Apartments Saigon | 12 |
Another facilities in Oakwood Hotel & Apartments Saigon | Bathtub, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Oakwood Hotel & Apartments Saigon
What are available facilities at Oakwood Hotel & Apartments Saigon ?
There are top facilites at Oakwood Hotel & Apartments Saigon such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oakwood Hotel & Apartments Saigon ?
The standard check-in time at Oakwood Hotel & Apartments Saigon is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Oakwood Hotel & Apartments Saigon provide breakfast?
Yes, Oakwood Hotel & Apartments Saigon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Oakwood Hotel & Apartments Saigon
Traveloka (99)
8.8
Very Good
From 99 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.1
Meal
8.1
Location
8.5
Service and Facilites
8.9
People often mention about Oakwood Hotel & Apartments Saigon
All
Family Friendly (3)
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Activity Option (2)
Ambiance (2)
Bathroom (2)
Hotel Area (2)
Accessibility (1)
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Traveler Reviews Oakwood Hotel & Apartments Saigon
Number of reviews per page
20
40
Customer reviews
p
phamthithaoly
8.5
/10
Reviewed 8 week(s) ago
The room is clean and spacious, the support staff and receptionist are very polite and attentive, but the hotel should pay attention to the security guard's attitude towards guests, they don't even bother to answer questions, they just keep their faces on their phones all the time, the security guard's attitude is extremely bad.
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Accommodation's Reply
05 Feb 2025
Dear Ms. Thao Ly,
Warmest greeting from Oakwood Hotel & Apartments Saigon, thank you for taking the time to tell us about your experience at Oakwood Hotel & Apartments Saigon.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Oakwood Hotel & Apartments Saigon, we strive to provide a superior service experience for every customer.
Therefore, your feedback is very important to us.
We appreciate your sharing your concerns, and we hope that you will allow us to better serve you in the future.
Sincerely,
Kenneth Diep (Mr.)
Front Office & E-commerce Manager
DT
Dieu T. T.
Staycation
9.1
/10
Reviewed 8 week(s) ago
Quiet hotel. Friendly staff. Room fully equipped and quite clean. A quite satisfactory choice.
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Accommodation's Reply
03 Feb 2025
Dear Dieu T.T., Warmest greetings from Oakwood Hotel & Apartments Saigon, Thank you so much for taking the time to give us this rating and write this review for us. We are thrilled that you decided and stay with us, and that our services have satisfied your needs and met your expectations. We're grateful for your feedback because it is crucial to us. We are looking forward to welcoming you back to our hotel during your upcoming visit to Saigon and bringing you more memorable experiences on your next stay. Thank you and best regards, Sincerely,. Kenneth Diep (Mr.) Front Office & E-Commerce Manager
SB
SUHSIH B.
Staycation
8.4
/10
Reviewed 12 week(s) ago
Continue to improve existing quality, hopefully there will be more hotel facilities
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Accommodation's Reply
12 Jan 2025
Dear Suhsih B.,
Warmest greetings from Oakwood Hotel & Apartments Saigon,
Thank you so much for taking the time to give us this rating and write this review for us. We are thrilled that you decided and stay with us, and that our services have satisfied your needs and met your expectations.
We're grateful for your feedback because it is crucial to us.
We are looking forward to welcoming you back to our hotel during your upcoming visit to Saigon and bringing you more memorable experiences on your next stay.
Thank you and best regards,
Sincerely,
Kenneth Diep (Mr.)
Front Office & E-Commerce Manager
Sf
Stefanus f. K.
Leisure
9.1
/10
Reviewed 20 week(s) ago
Stayed in a loft room! Amazing for group travel.
1 people find it helpful
Accommodation's Reply
19 Nov 2024
Dear Stefanus,
Warmest greetings from Oakwood Hotel & Apartments Saigon, Thank you so much for taking the time to give us this rating and write this review for us. We are thrilled that you decided and stay with us, and that our services have satisfied your needs and met your expectations. We're grateful for your feedback because it is crucial to us. We are looking forward to welcoming you back to our hotel during your upcoming visit to Saigon and bringing you more memorable experiences on your next stay. Thank you and best regards, Sincerely, Kenneth Diep (Mr.) Front Office Manager.
H***g
Staycation
9.4
/10
Reviewed 20 week(s) ago
Very nice place for my short vacation. I like the friendliness of the staff here; the room is equipped with good facilities. You all have my appreciation for the surprise birthday cake 🎶 I will choose your service in the near future!
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Accommodation's Reply
19 Nov 2024
Dear Valued Guest,
Warmest greetings from Oakwood Hotel & Apartments Saigon, Thank you so much for taking the time to give us this rating and write this review for us. We are thrilled that you decided and stay with us, and that our services have satisfied your needs and met your expectations. We're grateful for your feedback because it is crucial to us. We are looking forward to welcoming you back to our hotel during your upcoming visit to Saigon and bringing you more memorable experiences on your next stay. Thank you and best regards, Sincerely, Kenneth Diep (Mr.) Front Office Manager.
T***n
Staycation
8.1
/10
Reviewed 25 week(s) ago
Minus 2 points: 1. It was raining, there were many staff but no one came out to hold an umbrella to carry things. 2. Asked to clean the room when going out, but when returning to the room, the room was still not cleaned.
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2 people find it helpful
Accommodation's Reply
11 Oct 2024
Dear Valued Guest,
We would like to extend my sincerest apologies for the less-than-satisfactory experiences you encountered during your recent stay at Oakwood Hotel & Apartments Saigon. It is truly disheartening to learn that we did not meet your expectations, and I am very sorry for any inconvenience this may have caused.
We are striving to provide our guests with exceptional service and a comfortable environment. Your feedback is invaluable to us, and please rest assured that we are taking your comments seriously. We are committed to enhancing and improving the quality of our customer service to ensure that all our guests enjoy the best possible experience in the future.
Once again, thank you for choosing us for your stay. We hope to have the opportunity to welcome you back soon.
Your sincerely,
Kenneth Diep (Mr.)
Front Office Manager
bn
bui n. q. b.
10.0
/10
Reviewed 50 week(s) ago
nhân viên nhiệt tình hỗ trợ .
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Accommodation's Reply
08 May 2024
Dear valued guest,
Warmest greetings from Oakwood Hotel & Apartments Saigon,
Thank you so much for taking the time to give us this perfect rating and write this review for us. We are thrilled that you decided and stay with us, and that our services have satisfied your needs and met your expectations. We’re grateful for your feedback because it is crucial to us.
We are looking forward to welcoming you back to our hotel during your upcoming visit to Saigon and bringing you more memorable experiences on your next stay.
Thank you and best regards,
Sincerely,
Kenneth Diep (Mr.)
Front Office Manager
I
IRWAN
Staycation
8.1
/10
Reviewed 55 week(s) ago
A nice hotel for business trip purpose.
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Accommodation's Reply
28 Mar 2024
Dear IRWAN,
Greetings from Oakwood Hotel & Apartments Saigon.
Thank you for choosing us as your preferred accommodation for your previous business trip in Ho Chi Minh City.
We are delighted that you had a pleasant stay.
Your kind feedback encourages us to continue to strive to serve our valued guests like yourself better.
Once again, thank you and we look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
Thanh N. N.
6.1
/10
Reviewed 66 week(s) ago
Phòng khách sạn nhiều bụi vải. Nhân viên dọn phòng có vẻ không được cẩn thận. Ăn sáng có quá ít nhân viên phục vụ mặc dù đông khách. Lễ tân + check out + check in đều ổn. Các nhân viên ở các bộ phận khác thân thiện
3 people find it helpful
Accommodation's Reply
11 Jan 2024
Dear Nam Nam,
Greetings from Oakwood Hotel & Apartments Saigon.
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City.
We are delighted to know that our staff services made your stay comfortable.
By replying to your feedback, we would also sincerely apologise for the unpleasant experiences with the room cleanliness and the breakfast services.
Kindly rest assured that your feedback has been well noted for our improvements.
We hope to have another opportunity to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
NS
Nanang S.
9.1
/10
Reviewed 79 week(s) ago
The rooms are large, the quality of the furniture is good, comfortable, and the price is cheap,
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Accommodation's Reply
28 Sep 2023
Dear Mr./Ms. Nanang Suprapto,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are delighted to know that you had a pleasant stay.
Your kind words truly inspire us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.
We do hope that our rooftop restaurant and bar could be in operation as soon as possible.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
DQ
Dinh Q. T.
9.3
/10
Reviewed 80 week(s) ago
I arrived at the hotel on August 16 and 17. The receptionists were all very attentive and welcomed me wholeheartedly. There was Mr. Nguyen (bellman) who transported things for me and was very enthusiastic and friendly. Very ok with this experience
See original
3 people find it helpful
Accommodation's Reply
22 Sep 2023
Dear Mr. Dinh Quang Toan,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are delighted to know that your stay was a pleasant one and we are also very happy to know that our associates did a great job to make your stay comfortable and memorable.
Your kind words truly inspire us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
LT
LE THANH T.
6.6
/10
Reviewed 80 week(s) ago
Phòng mình ở TV bật không lên, phòng tắm không mở sang vòi sen được, cửa khoá bên trong bị hỏng. Phòng 30x.
1 people find it helpful
Accommodation's Reply
20 Sep 2023
Dear Mr. Trung Trung,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
By replying to your feedback, we would like to take this opportunity to send you our sincere apologies for not making your experience at its most comfort.
Kindly rest assured that we have taken your words seriously for improvements and we do hope that your future stay will be a pleasant one.
Kindly accept our apologies and give us another opportunity to serve you better on your future stay.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
Nguyen T. L. P.
9.7
/10
Reviewed 82 week(s) ago
Enthusiastic staff, nice room, minus the small bar, no swimming pool
See original
2 people find it helpful
Accommodation's Reply
08 Sep 2023
Dear Ms. Lan Phuong,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are very delighted to know that you had a pleasant stay.
Your kind feedback does encourage all of us to keep on striving to serve our valued guests like yourself better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
NK
Ngoc K. Y. V.
9.4
/10
Reviewed 83 week(s) ago
khách sạn sạch sẽ, đẹp, phòng như trên hình, nhan vien lịch sự, dễ thương, đáng trải nghiệm
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Accommodation's Reply
31 Aug 2023
Dear Ms. Ngoc Kha Y Vu,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are very delighted to know that you had a pleasant stay.
Your kind words do encourage all of us to keep on striving to serve our valued guests like yourself better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
TK
Thiên K. N.
10.0
/10
Reviewed 89 week(s) ago
Phục vụ rất chu đáo và chuyên nghiệp. Nhân viên Nguyên tại tầng 1 rất tốt. Hỗ trợ khách di chuyển vali
3 people find it helpful
Accommodation's Reply
21 Jul 2023
Dear Ms. Thien Kim Nguyen,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are very delighted to know that you had a pleasant stay and are even happier to know that our associates, especially Nguyen made your experience comfortable and memorable.
Your kind words truly encourage us to keep on striving to serve our valued guests like yourself better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
Fiqih P. H.
9.7
/10
Reviewed 96 week(s) ago
I love this hotel very much. Clean room and good staff
2 people find it helpful
Accommodation's Reply
08 Jun 2023
Dear fiqih prastyo hardiyanto,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.
We are so much delighted to know that you had a pleasant and enjoyable stay.
Your kind words are truly encouraging us to keep on striving to serve our valued guests like yourself better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
NT
NgocTrinh T.
8.5
/10
Reviewed 99 week(s) ago
Very nice… clean, nice room, the area around Nhieu restaurant and drink
See original
1 people find it helpful
Accommodation's Reply
11 May 2023
Dear Ms. Ngoc Trinh,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous family trip to Ho Chi Minh city.
We are delighted to know that you all had a pleasant stay.
Your kind feedback is truly motivating us to keep on striving to serve our valued guests like yourselves better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
NT
NgocTrinh T.
9.7
/10
Reviewed 100 week(s) ago
Very nice, friendly, enthusiastic staff
See original
1 people find it helpful
Accommodation's Reply
11 May 2023
Dear Ms. Ngoc Trinh,
Greetings from Oakwood Hotel & Apartments Saigon!
First and foremost, we thank you for choosing us as your preferred accommodation for your previous family trip to Ho Chi Minh city.
We are delighted to know that you all had a pleasant stay.
Your kind feedback is truly motivating us to keep on striving to serve our valued guests like yourselves better.
Once again, thank you and we all look forward to welcoming you back again.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
PT
PHAM T.
6.2
/10
Reviewed 107 week(s) ago
I booked a room many nights before everything was fine. But until yesterday I was really disappointed, the room I booked was deluxe but the staff offered to upgrade to a better One-Bedroom Executive room, because the room I booked was sold out. The room they gave me was really bad, the space was stuffy, the air conditioner didn't work, because this was the last room I had to accept.
Read More
See original
8 people find it helpful
Accommodation's Reply
21 Mar 2023
Dear Mr. Pham Thien,
Greetings from Oakwood Hotel & Apartments Saigon!
First of all, we would like to thank you for choosing our hotel for your stay.
We are very sorry for the recent bad experience with the upgraded room type.
At the same time, we appreciate your comments to improve facilities and better services.
We hope you continue to accompany and choose Oakwood Hotel & Apartments Saigon for your next vacations.
Sincerely,
Victor Ho (Mr.)
Front Office Manager
See original
MP
Michael P.
9.4
/10
Reviewed 120 week(s) ago
Staffs were super friendly and helpful. Room was also very clean and nice.
1 people find it helpful
Accommodation's Reply
14 Dec 2022
Dear Mr. Parasian,
Greetings from Oakwood Hotel & Apartments Saigon!
Our warmest thanks to you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city. We are very happy and delighted to know that your previous experiences at property was an excellent one. Your kind words truly lift us up and bright our days.
We all look forward to welcoming you back soon.
Yours sincerely,
Victor Ho (Mr.)
Front Office Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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