7.8
Pleasant

From 684 reviews

Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Quality Inn Santa Clara Convention Center

Number of reviews per page
20
40

Top reviews

Sayeh
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The sheets and washrooms were clean anc the staff extremely friendly and ready to help. The included breakfast was a lovely start to the day.
Ernestine

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

It was an ok stay on the pictures they has saugage,eggs n potatoes for breakfast and they had none of that just waffles n cereal
Felipe

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Sheets were dirty and used had to requests change They put me on a room near cleaning and exist noisy TV did not work Worse than Motel 6
Morye

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Housekeeping service was not provided everyday. Towel wasn’t clean. Bathroom sink water drain was clogged. Most of all, there was some weird smell in the entire room.
Shaun
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Hotel was a great place to stay when attending a game at Levi’s stadium. It was an easy walkable distance and in a quiet neighborhood. We were able to check in early which we very much appreciated. The hotel itself could use a few repairs in places but overall we would stay again and enjoyed our stay.
Shirley

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

This is a very tired hotel. Our room smelled old and musty. There was a pile of squished cracker or cookie crumbs on the rug, which leads you to believe that the room hadn’t been vacuumed since the last guest. It was in a very obvious spot too. We only stayed one night. Would look somewhere else next time I’m in the area.
Shaun
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Rooms are very dated, bathroom shower pressure was nonexistent, for the price this is not worth they stay.
Darryn
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Rip off. Paid $50 fee to check in before 3 only to find out shower was inoperable and took until 3 to fix anyway. Phone not working. Obviously asked for $50 fee back. They refused and gave $25. Talked to other guests in parking lot who also had a terrible experience. Do not stay here!!
Sue
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Affordable prices with good breakfast. Wish the bed was not hard on my back. Other than that, everything is good.
Thomas
icon-Business
Business

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Nice place
Verified traveler

6.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Decent location. terrible reception lady. Slow and unstable internet.
Shawne

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

I just love it. Quality Inn is not so bad. It's pretty wonderful instead of Choice Hotels. And anything is possible. So anyway, I just love to go on the journey as long is I lived, and I have my own path to follow.
Lynne

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Nice place to stay - close to freeways, the stadium, and convention center. Breakfast is simple, and customer service excellent! A room on the backstreet made it quiet. I could even work the TV remote!
Patric
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I never stayed there and got charged anyway. I stayed at the Mariott. Whatever they wanted to say, I never stayed there and got charged anyway. Be very very careful when you book on this website.
Ivonne
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Very disappointed with the check in, room was ready but check in was at 3 pm, I was able to use it if I paid $50. We waited until 2:50 pm to get the room at the lobby, the hotel does not gain anything letting the guests use the room earlier anyway was booked two months ago :(
Diamond
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

It was comfortable and clean. Brakfast options were good. Customer service for lat night check in waa great.
William Bill
icon-Business and Leisure with Partner
Business and Leisure with Partner

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Staff is wonderful
Gloria
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

The hotel is old. The air conditioner smells unhealthy. Some damage to walls and doors. Some furniture needs replacement. Bed was clean and confortable, location was ok, staff was friendly and helpful. Breakfast was decent, good variety.
Jonathan
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The staff were not knowledgeable or kind. We were placed into a ‘special’ room because we had our 8 lb dog and the room stunk and the carpet was disgusting. There was a recliner in the room that was disgusting and old. It was very loud also and the housekeeping carts and trash bins were kept right outside our door. The ‘breakfast’ was a joke. We paid a lot of money for this stay and it wasn’t worth half the cost. We will not be returning.
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Mike

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

You get what you pay for. Met expectations.
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