The hotel wasn’t what I expected for a 5 star. The room I stayed in was in dire need of maintenance - paint peeling in the bathroom, exhaust fan does not work, door molding rotted on the bottom, hinges corroding, heating/AC only worked when and how it wanted (either too hot or too cold despite the temp setting). And then there was the construction noise.
Moving from a 4-star hotel to a 5-star hotel, there are just expectations that weren’t met.
The Sky bar and hotel common places were spot on - well kept, clean, and inviting.