Pretty and great customer service

Second visit to Four Seasons at Palm Beach, and this time was even better than my first one! I had my child with me this time and the staff was very friendly and accommodating to us. They even have a fantastic games room that my kiddo loved -- we spent hours in there, playing ping pong, air hockey, basketball, skee ball, multiple arcade-quality racing games, a pool table, board games, and even a couple of playstations with dozens of awesome video games (even Grand Theft Auto!). It was like having a mini Dave & Buster's right there in the hotel, with a young, friendly staff in there to hang with the kids and play games when the parents need to step out for a breather! Aside from the games room, our room was perfect, with a gorgeous balcony and superb view of the pool and the beach behind it. Clear nights, we could see all the stars from the terrace. Everything was super clean, fantastic bathroom, amenities, stocked mini-bar, temperature was perfect at all times. In-room dining was amazing, and kitchen was always standing by willing to accommodate our requests day or night. The staff overall was so helpful and friendly -- they didn't let us carry anything. The valet staff was always on point and ready to bring my vehicle up within a few minutes, even when it got a little busy. This place sets the bar very high for all competitors but my kiddo and I are now both spoiled by Four Seasons; I would not bother going anywhere else for this type of luxury getaway.

Nice hotel a little old building.

Everything

It was amazing

Staff was incredible, excellent food / room service, five star massage

Absolutely fabulous!

Everything about this hotel was amazing! We stayed with our 10 month old and the staff was so accommodating - from a crib, pack and play, and high chair. We had such a wonderful time!

It was great. My family had fun. The front staff was a little stand-off ish, everyone else was amazing. Facility was super clean. We were in the pool, on the beach, gift shop, spa and salon, room service, restaurants- all excellent. The cleaning staff came multiple times and they were every patient and efficient. Overall, we had a great time.

From the moment we arrived it was 5 stars. Matthew at the front desk was amazing. To the bell hop that has been at the hotel for 26 years. This place is all class. Clean smells amazing and service is 5 stars. I can’t wait to go back.

Fantastic amenities. Attention to detail is exquisite. The kids club was a great complimentary service that our kids loved. Food is fabulous. Staff super friendly and helpful. They have so many complimentary services that we were blown away, like juice cart and gelato cart etc. We will definitely be back.

All was just excellent

A SLICE OF HEAVEN, JUST WONDERFUL.!!! THE STAFF WAS VERY KIND (NO MATTER WHO WALKED THROUGH THE DOOR) AND COULDNT DO ENOUGH TO MAKE YOUR STAY UNFORGETABLE, REALLY WENT ABOVE AND BEYOND. THE VALETS ARE THE BEST EVER, THE CHECK IN STAFF WERE GRACIOUS AND HELPFUL, THE CLEANING CREW THE MOST THOROUGH EVER! NOTHING WAS WORN OR DIRTY, EVERY SERVICE SPOTLESS AND WELL CARED FOR. THIS IS WHAT EVERY RESORT SHOULD ASPIRE TOO

Very nice staff & facilities- will be back!

Great 10th Anniversary!

We had a good time in the hotel. We truly recommend it. Services is excellent, food are so good and workers are so kind. Every thing was right on time and high quality

Classic Four Seasons hospitality!

Our experience was excellent

Excellent

Everything was perfect except the food. Kind of mediocre