8.8
Very Good

From 912 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews NYX Hotel London Holborn by Leonardo Hotels

Number of reviews per page
20
40
Top reviews
Diarmuid

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Stylish hotel, great location. Fantastic selection for breakfast with the most delicious omelettes by chef Victoria!
LHL
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Loved the gym, size of the pool, sauna and steamroom. Also the kingsize beds.
Verified traveler
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Our room was okay, but it looked like it needed some cleaning, and some areas required maintenance. The shower head did not work properly. We were on Level 2, and we could hear the underground trains, which was not ideal. However, the breakfast was very good.
MRS K A

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely stay here very clean and friendly staff
Gavin
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

N/a
Brendan

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We had an amazing stay over the Christmas holiday. Upon arrival our room was ready a bit early and hotel staff even gave us a thank you and Christmas gift - very welcoming! Large room for a hotel in central London with a very comfortable bed. Conveniently located to get to many attractions throughout the city. During our stay the door lock failed and ran out of battery, temporarily locking us out of our room. The staff promptly dealt with the issue, and even comped us a few drinks while we waited. Things happen and the staff did a fantastic job getting back us into the room quickly! I’d certainly stay here again!
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Mary
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Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was very clean, comfortable and modern. The staff was very friendly and helpful, and our room was very spacious. The hotel is in a very convenient location with lots of shops and restaurants and an easy walk to Covent Garden.
Ioannis
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Overall cleanliness and service
Natalie
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Quirky hotel, would book again
Kamal
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Business and Leisure

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Attentive staff, nice atmosphere. Lifts need attention and overall general maintenance but the stay was good
Matthew
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great staff, but rooms were tiny and the room never had a desk/chair for doing make up etc.
Tim
icon-Leisure
Leisure

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I found the decor of the hotel to be dark and sinister. It was too 'hip' for my taste. The corridors were very dark with strange imagery. In my room a pair of eyes stared out of a black wall. Room clean and serviced well, but some bulbs not working. Breakfast was corporate standard. Staff at desk helpful.
Son
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We had double queen room on 9th floor . Room was so big, my family (4) had a lot of space. Bed was so comfortable and so quiet. Breakfast was good. We love the egg/ omelette stations. I definitely stay here again if I visited the city.
Verified traveler
icon-Business
Business

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

I stay regularly but disappointed this time as room was not cleaned on the 1st night and the sink kept getting blocked (room 801)
Hannah
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Honestly, one of the best hotels we have ever stayed at! Destiny at the desk for check in was friendly and helpful, along with the concierge and the Midtown staff! Adrian the bartender was a highlight! The facilities were clean, well thought out and offered a little bit of everything! Pool, Spa and Gym access for hotel guests and can you really beat 24hr pizza room service? The location was great for exploring London and the atmosphere at the hotel was vibrant! We have zero complaints about the room and all amenities! We had noisy neighbors but that is not on the hotel! Would definitely stay here again and hoping to check out other NYX locations for furure vacations!
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Sarah
icon-Business
Business

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great stay as always
Vishnu
icon-Business
Business

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Spacious clean rooms , very friendly and helpful staff . I definitely would recommend to anyone visiting London .
Verified traveler

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

We couldn’t fault our stay. Friendly staff, great room, excellent choice of breakfast and the pool and facilities were fantastic. Would definitely stay again.
Ashley
icon-Leisure
Leisure

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel with an amazing breakfast that’s worth having. Great lobby restaurant area with delicious dining options and drinks ! The free popcorn made by the popcorn maker in the lobby is so cute and fantastic ! Wouldn’t change anything about my stay here as it was a 10/10! Definitely would recommend to others.
Jack
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very nice room, facilities and all round hotel.
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