The staff and breakfast buffet are wonderful. The room we had was fine and clean. It’s just not in great shape. The beds and pull out couch (kids slept on this) were old and not comfortable. The toilet seat was stained, the wallpaper was falling off in places. But it’s a great location - near busy stop 13 for tours. We really spent no time in our room as we were out walking to see the city. We could walk down to the water in 20 minutes. Near a 10-11 for snacks, lots of restaurants. If they could invest in some new beds I would even give it a 5.