The good things about this property are the position and the service. The building is neat but needs to be updated.It is an excellent 70-style property. Old noicy ceiling fans. It needs a fresh makeover, not just paint. It is too expensive for what it is.
Wendy
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
tops my bucket list for location.
beachfront tranquility on the shores of Palm Cove
Benjamin James
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful location. Rooms were spacious, clean and recently renovated. 3 pools and a hot tub. Small issue was fixtures were not replaced with upgrade and short showers if 4 people wanted a warm shower.
Karina
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This is a great location on the beachfront with easy access to the beach and the many restaurants and cafes on offer in Palm Cove. What we loved was the choice of pools and especially the jacuzzi! What we didn’t like was the bedding and pillows. They were way too soft. Slept terribly while we were there. Some of the fittings were dated and worn too. Expected more for the price. But overall a good stay.
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Andrew
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful location and well kept facilities - amazing holiday - would definitely recommend.
Mina
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great part of the world
Lucill
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Lovely location adjoining the beach. Apartment was older style but large, clean and well fitted out.
Matthew D
Friends and Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
This place was exceptional. Right on the beach, easy walk to anywhere in Palm Cove, plenty of space for our family of four. Highly recommend!
Jeff
4.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
If you’re gonna claim to be 5 star and book a full price pool view.. even the pool is a demolition zone, the spa is closed, the fitness center is closed, and the hot tub is a cold tub.. well that ain’t right.
John
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
Jade
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
I was allowed early check in which was amazing. Rooms are beautiful and very clean.
The pools are big, clean
I think the best part was the really friendly , approachable staff and management.
I had a wonderful stay and will be back
Domenico
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
close to nthe beach and quitenees
Kevin
4.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Good location but very uncomfortable beds resulted in poor sleep.
Jeffrey
Leisure Family
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months.
Hotel chat system for service inquiries also not working.
Not the five star experience we’ve always had here before.
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Theresa
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
Dugald
Leisure Family
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
R Gianna
10.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.