Overall Ratings & Reviews Staybridge Suites ATLANTA-BUCKHEAD, an IHG Hotel

This is the only thing we had an issue with was the Low water pressure and Luke warm water temperatures

A great place to be in terms of comfort and nice staff. Especially the manager.

Still remodeling after 3 plus years….parking is inconvenient

While the front and the parking deck are under construction, please consider this as a four-star facility; we enjoyed the stay and would enjoy staying at some other time.

Excellent staff and great location

Close to midtown. Very comfortable. Great rooms. Fully equipped.

Didn't have my ID but the manager let me get my room so everything for I had left it at home had to submit a picture of it

Nice staff

Clerk who checked us in was not very personable. Not rude or hostile, just not very welcoming. HVAC system was very loud and blew cold air directly onto the bed. No place to hang clothing or robes in shower area.

Staff was noticeably inconvenienced having to get off the phone when I was trying to check in. Rude not inviting, not helpful and constantly playing loud videos on the phone. Not acknowledging guests entering the building, just zero customer service. My husband and I got sick in the evening and needed a new blanket. After calling they told us we have to come and get it. We were both throwing up and very sick and just ended up sleeping without a blanket. Property is under construction and is outdated. Breakfast was terrible. As a Hilton honors member this was the most disappointing stay I have ever had.

Room was clean and quiet. The hotel is going through renovations, so there are a few rough areas with construction, especially on the grounds and parking garage.

Construction led to Some issues. Parking etc. lights turned off in bathroom while showering, toilet seat finish was peeling off, not sanitary. Decor and bed were lovely.

Easy check-in and friendly staff.

Very friendly staff and clean hotel. Breakfast was really good too

Nice room, but as an extended- stay suite, it should have a comfortable chair for reading or watching TV. Also, there is nothing to hang clothes, robes, etc. in the bathroom. On the plus side, kudos to the young man who assisted my wife with carrying our luggage to the room while I parked the car.

Upon arrival there is very minimal signage for driveway entrance and the actual hotel. A bit confusing parking garage is very tight. Front desk staff was pleasant. Hotel is undergoing renovations I was surprised at how clean the main areas and hallways were considering it is a pet friendly hotel. I will definitely be back and recommend to my family primarily because it is a 5min walk to my daughter’s apartment. The hot breakfast at no charge is a plus as well

Great overall stay. Renovations were going on while we were there. Clean building tasty breakfast. Strange homeless lady in the lobby when we came in last night, with her cart and all. Sitting right across from the host. Rooms were nice, bed was nice. Maybe a ghost in room 411. As we lost the remote control and searched everywhere three times before finding it in the center of the floor.

I didn’t like how small the bathroom was

Really nice staff, clean indoor pool, free parking, free parking, spacious room.

This property is being remodeled. The normal street entrance is closed and blocked with construction equipment such that when we arrived (10/28) at night, we were afraid we had been hoodwinked into booking a closed hotel. The current entrance is through a small alley that is shared with the building next door, also being remodeled. The inside was nice and the room clean. Our potty ran, but the sound was drowned by the AC. They had an odd setup where the bathroom lights were sometimes turned on with a motion sensor. If you are sleeping with your spose and get up during the night, you will both be shocked awake with the bright lights shining in your face. I say lights because it was both the bathroom and the little area in front of the bathroom. We could not figure out how to turn that off and we are half way smart people. The neighborhood is rough. We walked around to eat dinner and after going to two closed places finally just bought some frozen food at a Circle K and took it back to the room. Do not walk around alone. The hotel breakfast was good, but both mornings they had MSNBC playing loud on a large screen TV which detracted greatly (this was right before the election). The staff was nice, but not very energetic. I give it 4 stars because the inside was nice and clean and the price was good, but I would not stay there again.