Overall Ratings & Reviews Emerald Hoi An Riverside Resort

Only few minutes walks to Hoi An market. Pool is nice. Gym is okay. Breakfast is okay.

Phòng khá hôi, đặt phòng đôi nhưng khách sạn đưa phòng twin rồi kê sát hai giường đơn thành giường đôi. Nhiều côn trùng, ẩm ướt.

I had a pleasant holiday here. The hotel tried to meet all my needs. Although it's just a 3-star hotel, I feel like I'm staying at a 5-star hotel. I would highly recommend this hotel to everyone.

Ngoài view đẹp thì phòng ốc bình thường, nhưng sạch sẽ, tôi đã đặt trước và đã chuyển khoản trên app nhưng khách sạn vẫn thu thêm tiền phụ phí con tôi thêm 200.000 vnđ, phòng dành cho 2 người lớn và 2 trẻ nhỏ. Nhưng gia đình tôi đi 2 người lớn và 1 trẻ em. Về mặt này tôi sẽ không ghé lại khách sạn 1 lần nào nữa.

Ăn sáng rất tệ, mình phải ra ngoài tìm chổ ăn sáng.

Resort nhỏ xinh rất hợp cho gia đình nghỉ ngơi thư giãn. Sẽ quay lại nếu có dịp đi Hội An; tuy nhiên đồ ăn sáng hơi ít món và nguội. Nhưng món ăn đặt riêng lại ngon lắm nha.

Service was great. My family and I had a short but memorable vacation. 3 star resort but great service like 4 stars. Staff are very friendly and supportive. Location is also very close to the sights. Breakfast restaurant is very delicious. Especially the resort also offers a boat trip on the river in the morning, the afternoon, there is a free offer of Hoi An specialties. Great. Next time if I come back Hoi An will definitely continue here.

Compared to the other 3 * resorts already in town, here is only 7.5 out of 10. My room is super-sized, the area is quite small, in return for the pool view, the resort should supplement the needle in the room, I need to use but not see. The receptionists should laugh at the guests and have a slightly more friendly attitude, so take the initiative in picking up the guests, maybe the phone in front of the customer asks if the guests come to prepare the welcome drink, should not to wait. Food and restaurant staff are good, especially he serves Hoang's name, but the point is that the chef standing in hot dish, the attitude is very uncomfortable, do I know if I am a Vietnamese guest or not? and I don't see management in place to reflect. However, the resort is still a place to introduce myself to relatives and friends when coming to Hoi An!

Rooms are clean and beautiful, the surrounding space has many trees. I go to family with a baby who feels like it. The staff is friendly and the quality of the food is quite good, having tried some restaurants around but the feeling is not equal to this resort VH. If there is a certain occasion, they will return to live longer.

I did spend 2 nights for my business trip with very nice resort with so many benefit such as Thu Bồn riverside,convenient store, ancient town next to. Will come back for next trip.

Khsan beautiful outside view, quite small room!

Rooms look old and not clean, there are insects in the room. Long-term air conditioner emits very annoying noise. Poor breakfast. The hotel did not pay attention to the notes at the time of booking (note: the double bed and the floor) both were not met. Very disappointed when staying here compared to the money spent. The plus point of the hotel is beautiful view, near the old town.

The old and the orange. View of the river, view of the river.

Overall a good hotel, breakfast is well spread.