8.5
Very Good

From 34 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

7.8

Location

8.6

Service and Facilites

8.5

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Traveler Reviews Emerald Hoi An Riverside Resort

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Customer reviews

P***t
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10.0

/10

Reviewed 57 week(s) ago

Only few minutes walks to Hoi An market. Pool is nice. Gym is okay. Breakfast is okay.

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Nguyen t. h.
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6.2

/10

Reviewed 59 week(s) ago

Phòng khá hôi, đặt phòng đôi nhưng khách sạn đưa phòng twin rồi kê sát hai giường đơn thành giường đôi. Nhiều côn trùng, ẩm ướt.

1 people find it helpful

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Le Dan T.
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10.0

/10

Reviewed 95 week(s) ago

I had a pleasant holiday here. The hotel tried to meet all my needs. Although it's just a 3-star hotel, I feel like I'm staying at a 5-star hotel. I would highly recommend this hotel to everyone.

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Bích C. O.
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8.5

/10

Reviewed 98 week(s) ago

Ngoài view đẹp thì phòng ốc bình thường, nhưng sạch sẽ, tôi đã đặt trước và đã chuyển khoản trên app nhưng khách sạn vẫn thu thêm tiền phụ phí con tôi thêm 200.000 vnđ, phòng dành cho 2 người lớn và 2 trẻ nhỏ. Nhưng gia đình tôi đi 2 người lớn và 1 trẻ em. Về mặt này tôi sẽ không ghé lại khách sạn 1 lần nào nữa.

3 people find it helpful

Le Duong
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8.5

/10

Reviewed 98 week(s) ago

Ăn sáng rất tệ, mình phải ra ngoài tìm chổ ăn sáng.

3 people find it helpful

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Nguyen T. T. T.
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8.5

/10

Reviewed 127 week(s) ago

Resort nhỏ xinh rất hợp cho gia đình nghỉ ngơi thư giãn. Sẽ quay lại nếu có dịp đi Hội An; tuy nhiên đồ ăn sáng hơi ít món và nguội. Nhưng món ăn đặt riêng lại ngon lắm nha.

5 people find it helpful

Truong M. N.
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9.7

/10

Reviewed 278 week(s) ago

Service was great. My family and I had a short but memorable vacation. 3 star resort but great service like 4 stars. Staff are very friendly and supportive. Location is also very close to the sights. Breakfast restaurant is very delicious. Especially the resort also offers a boat trip on the river in the morning, the afternoon, there is a free offer of Hoi An specialties. Great. Next time if I come back Hoi An will definitely continue here.
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2 people find it helpful

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Nguyen T. H.
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Family
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8.5

/10

Reviewed 312 week(s) ago

Compared to the other 3 * resorts already in town, here is only 7.5 out of 10. My room is super-sized, the area is quite small, in return for the pool view, the resort should supplement the needle in the room, I need to use but not see. The receptionists should laugh at the guests and have a slightly more friendly attitude, so take the initiative in picking up the guests, maybe the phone in front of the customer asks if the guests come to prepare the welcome drink, should not to wait. Food and restaurant staff are good, especially he serves Hoang's name, but the point is that the chef standing in hot dish, the attitude is very uncomfortable, do I know if I am a Vietnamese guest or not? and I don't see management in place to reflect. However, the resort is still a place to introduce myself to relatives and friends when coming to Hoi An!
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Nguyen L.
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Family
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9.7

/10

Reviewed 320 week(s) ago

Rooms are clean and beautiful, the surrounding space has many trees. I go to family with a baby who feels like it. The staff is friendly and the quality of the food is quite good, having tried some restaurants around but the feeling is not equal to this resort VH. If there is a certain occasion, they will return to live longer.
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3 people find it helpful

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Phongdenny
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Business
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10.0

/10

Reviewed 322 week(s) ago

I did spend 2 nights for my business trip with very nice resort with so many benefit such as Thu Bồn riverside,convenient store, ancient town next to. Will come back for next trip.

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Van T.
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8.8

/10

Reviewed 329 week(s) ago

Khsan beautiful outside view, quite small room!
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Nguyen Q. V.
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Business
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5.5

/10

Reviewed 350 week(s) ago

Rooms look old and not clean, there are insects in the room. Long-term air conditioner emits very annoying noise. Poor breakfast. The hotel did not pay attention to the notes at the time of booking (note: the double bed and the floor) both were not met. Very disappointed when staying here compared to the money spent. The plus point of the hotel is beautiful view, near the old town.
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1 people find it helpful

Nguyen T. P. T.
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Family
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8.3

/10

Reviewed 355 week(s) ago

The old and the orange. View of the river, view of the river.
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1 people find it helpful

Cha J.
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Family
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8.8

/10

Reviewed 426 week(s) ago

Overall a good hotel, breakfast is well spread.

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