8.8
Very Good

From 202 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

8.6

Service and Facilites

8.8

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Traveler Reviews Amiana Resort Nha Trang

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40
Customer reviews
YUKYUNG J.
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8.8

/10

Reviewed 68 week(s) ago

Very kind all staff of AMIANA and enjoyed their various facilities.

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Bui T. H.
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8.6

/10

Reviewed 104 week(s) ago

khách hàn đông, dịch vụ phòng ốc ok tuy nhiên chờ xe điện đưa đón hơi bất tiện và ăn sáng hết đồ nhanh

2 people find it helpful

Nguyen U. T.
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10.0

/10

Reviewed 107 week(s) ago

I had a pleasant stay here. Beautiful resort, especially the private beach is great
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5 people find it helpful

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My Hồ
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9.4

/10

Reviewed 116 week(s) ago

I came here at the end of January, the weather was quite cloudy and rainy in Nha Trang, so I couldn't catch many beautiful pictures. The staff here are very friendly and helpful. The room is as described, so I am quite satisfied.
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5 people find it helpful

Phan T. T.
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5.9

/10

Reviewed 135 week(s) ago

The reception called the guest room in the resort at 9:30pm to ask if the visitor had returned, even though the guest had informed the front desk that the visitor had returned from 5:00pm. Degraded facilities. Garbage at the entrance to the room even though it was check-in time 2:00pm The staff attitude was enthusiastic but not efficient, the reception and information processing speed of the front desk staff was poor. Speech communication is not subtle compared to the 5-star standard.
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6 people find it helpful

Accommodation's Reply
01 Oct 2022
Hello Ms. Ivy, First of all, Amiana Nha Trang team would like to send a warm greeting and sincerely thank you for giving us the opportunity to serve our family during our recent vacation in Nha Trang! It is great to receive sincere comments about the quality of service as well as the points that need to be fixed. As the managers of the resort, we would like to acknowledge these valuable comments and promise to do our best to provide the best service to our guests. This is also an opportunity for us to review and foster the quality of our staff. Once again, we hope you will accept our sincere apologies for the errors and inconveniences that have occurred recently. We hope to welcome you again on another occasion and make sure similar problems never happen again. Wishing you and your family good health always. Best regards, CEO
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Do Nguyen D. K.
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10.0

/10

Reviewed 137 week(s) ago

Friendly staff. Beauty beach and amazing massage service.

1 people find it helpful

Accommodation's Reply
01 Oct 2022
Xin chao Mr. Nguyen, Warm Greetings from Amiana Resort Nha Trang! Thank you very much for sharing your wonderful experience during your recent stay with us We are very glad to read that our Resort infrastructure and services fully reached your expectations; your feedback will be share with the entire team and participate in our motivation to always provide our guests with service excellence Once again, thank you and look forward to welcoming you back soon in our idyllic property. Warm regards General Manager
Lam G. A.
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9.1

/10

Reviewed 137 week(s) ago

Chỉ lưu trú 1 đêm nhưng khá lòng. Bãi biển siêu đẹp và sạch sẽ. Cây cối nhiều khá mát mẻ, đi lại có xe đưa đón, gần trung tâm tp, đồ ăn ở nhà hàng theo riêng tôi thì không ngon lắm. Điểm trừ nữa là máy lạnh trong phòng không mát lắm, nhiều muỗi nữa(có lẽ do nhìu cây). Bù lại nhân viên rất nhiệt tình.

2 people find it helpful

Accommodation's Reply
01 Oct 2022
Hello Mr./Ms. Blue, Amiana Resort would like to send greetings to you! Thank you very much for choosing Amiana for your stay and your family. The staff is delighted that you had a great experience at Amiana Nha Trang and took the time to share this feedback with other travellers. I have shared these compliments with my internals and am sure they will be more motivated to continue to do better. In addition, we take note of all your comments and will proceed to work with the relevant departments to improve Once again, thank you and wish you and your family good health and success. We look forward to having the opportunity to serve you again as soon as possible. Best regards CEO
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DO THI V. A.
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6.5

/10

Reviewed 142 week(s) ago

phòng tắm không giống như trên ảnh

4 people find it helpful

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Dinh X. T.
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9.1

/10

Reviewed 142 week(s) ago

Tôi rất hài lòng khi nghỉ dưỡng tại Amiana

2 people find it helpful

Le Thi Q. H.
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9.4

/10

Reviewed 153 week(s) ago

Phong cảnh đẹp, phù hợp với nghỉ dưỡng. tuy nhiên hơi xa khu trung tâm nên thích hợp với ai chỉ đi nghỉ dưỡng. đồ ăn ngon giá cao hơn so với mặt bằng chung, nhưng vẫn chấp nhận được. Rất thích cảnh thiên nhiên ở đây

5 people find it helpful

Anh N.
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10.0

/10

Reviewed 153 week(s) ago

Great, friendly staff
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8 people find it helpful

Nguyn K.
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9.7

/10

Reviewed 154 week(s) ago

Beautiful resort, enthusiastic staff. There's nothing to criticize
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3 people find it helpful

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Pham M. H.
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8.5

/10

Reviewed 155 week(s) ago

Resort has a beautiful view, has many swimming pools for many ages. Breakfast buffet with many dishes. Very happy to stay here with family
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4 people find it helpful

Le Hoang H.
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9.7

/10

Reviewed 156 week(s) ago

Moi thu is wonderful, caring, enthusiastic and cute. The scenery and rooms are nothing to criticize, will come back to Nha Trang and amiana in the nearest day
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1 people find it helpful

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Li Wen J.
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9.7

/10

Reviewed 158 week(s) ago

Tuy nhiên có 1 số việc nhỏ xảy ra làm cho mình không mấy hài lòng, nhưng tổng thể về resort và nhânviên điều khá ok, biển trong sạch đẹp, cách bạn thích chụp hình thì cảnh cực chill nha đáng để đi trải nghiệm, nghỉ dưỡng

3 people find it helpful

Tran T. D.
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9.4

/10

Reviewed 159 week(s) ago

Attentive, enthusiastic, polite staff, pretty good breakfast, with pure fruit juice
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4 people find it helpful

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Pham T. T.
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7.0

/10

Reviewed 160 week(s) ago

Plus points: Nice view, delicious breakfast, variety. Minus point: quite far to find a good place to eat, the evening is quite quiet, the path is super dark at night, I still have to turn on the flas to light the way. So those who want to follow the right resort should stay, and if traveling, they should stay closer to the center.
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4 people find it helpful

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Le Thi H.
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8.5

/10

Reviewed 161 week(s) ago

The hotel is suitable for family vacation. Quiet space, beautiful scenery, blue sea, enthusiastic staff
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4 people find it helpful

NGUYEN T. D. H.
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10.0

/10

Reviewed 162 week(s) ago

Photo taken at dawn not yet Great, a resting place ok
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3 people find it helpful

Huynh P. T. P. U.
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6.4

/10

Reviewed 163 week(s) ago

5 star resort but the attitude of the service staff here is not 5 star standard, some are very cheerful and enthusiastic, but some friends when I ask for something, they are very uncomfortable, not a bit smiling, call the reception to say not finished, then hung up, more than 14 million to stay 1 night but the service is not worth it, so disappointed
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1 people find it helpful

Accommodation's Reply
18 Mar 2022
Hello Ms. Phuong, Amiana Resort would like to send greetings to you! Thank you very much for choosing Amiana for your stay and your family. Thank you for taking the time to share your experiences with other travelers. We acknowledge all your comments and will work with the front desk department in particular and the entire staff in general to remind and re-train on service standards. We hope for your understanding for the incident that shouldn't have happened at KND Amiana. Once again, thank you and wish you and your family good health and success. We look forward to having the opportunity to serve you again as soon as possible Best regards CEO
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