8.7
Very Good

From 901 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.6

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Traveler Reviews Tsai Hotel and Residences

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40

Customer reviews

M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.3

/10

Reviewed 50 week(s) ago

Vệ sinh kém, chăn ga rất cũ, chúng tôi đến sớm hơn 1 tiếng nhưng khách sạn không hỗ trợ nhận phòng sớm, nhân viên báo muốn nhận phòng sớm sẽ phải trả thêm tiền. Tôi đặt phòng 3 người, sau khi dùng hết 1 cuộn giấy vệ sinh, yêu cầu thêm thì nhân viên báo phải trả 20 peso và giải thích là chính sách của khách sạn. Không có sẵn bộ vệ sinh trong nhà tắm và dép đi trong nhà Sẽ không quay lại
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Linh V.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 59 week(s) ago

Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.

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Daryl B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 120 week(s) ago

The staff were very professional and that dude from the front desk “Ken” was very accommodating! I'm definitely coming back whenever I'm in Cebu.

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Jones V. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 148 week(s) ago

Budget hotel for your stay here in Lahug. Facilities are clean and big also have trees.

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Janielle A. F. M.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 152 week(s) ago

Hotel is very affordable and clean. Services are super B and best to stay in especially if you're going around the City. Highly recommended! 💯.

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LOGRONIO V. M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 155 week(s) ago

Friendly people and nice place.

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LOGRONIO V. M.
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8.5

/10

Reviewed 155 week(s) ago

Friendly and accommodating people.

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samsudin
icon-origin-TRAVELOKA

5.6

/10

Reviewed 263 week(s) ago

The interior of the hotel room is rather old fashion, the room is dusty, the air conditioner is noisy, and the shower is only 60 cm, lastly when showering the water goes everywhere.
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Wil O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 266 week(s) ago

staff is good and had a big room. satisfied customer here. will book this hotel again soon

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Jose M. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.3

/10

Reviewed 267 week(s) ago

Best price. Great location. Good starting point - if you want to go up the mountains for your visit to Temple of Leah, Tops, and Sirao Garden. - if you want to do City Tour Very near IT Park The only thing they need to improve on is the room preparedness. We needed to ask for towels twice, and had to ask help with the hot shower which could have been avoided if the rooms are 100% ready before the guests arrive.
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Ally C.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 270 week(s) ago

Beyond expectation for the price. It's just a waste of the trip because you can sleep so it's really comfy. 👌🏻
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KAREN T.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 272 week(s) ago

Im happy because the room is very clean

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Genevieve G.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 272 week(s) ago

I stayed at the hotel many times, the room is quite big and beds were comfortable.It has freebies of coffee, tea and water. Soap and toothbrushes. Its clean and tidy.Hotel.is walking distance to restaurant, department stores, and easy access to tourist spots uphill.The service and comfort it provides is more than what you paid for.
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Dunhill M.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 272 week(s) ago

The room was really clean and presentable

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Joseph S. C.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 273 week(s) ago

I never expected a really good place with the amount I paid in app. It was more than I expected and the staff are accommodating as well though we have to pay for the early check in.

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suko w.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 274 week(s) ago

It was nice. Easy for going anywhere.

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CLARINDA S. B.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 279 week(s) ago

Clean & comfy..Staffs are polite. Many good foods to try around the area. I ate my favorite chorizo cebu and there's a nearby eatery that serves boneless lechon belly, very yummy! Surely will stay again.

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Mitzi B. I.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.1

/10

Reviewed 282 week(s) ago

The lobby and our room are cozy, plus the hotel's location is accessible to restaurants and the pick-up point for Cebu mountain tour.

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Erlene M. M. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 283 week(s) ago

staying at Tsai Hotel with my friends is an awesome experience. we were relaxed and assured that everything we needed are readily provided. they accommodated their guests well. I love to go back here and stay with my love ones. 😊

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Firman C. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.5

/10

Reviewed 284 week(s) ago

Receptionist very friendly. The rooms also look quite clean, the location is very good, close to public transportation lines.
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