When checking in, the staff informed us from the beginning that the air conditioner in the room was not very cool and that we could turn it on 24 hours a day. But in reality, the air conditioner was not cool at all, only a gentle breeze. The first night we arrived, it was very late and we did not want to bother, so we endured sleeping. But in the morning, we went out to do some errands and came back at 1:00 PM. The room was very hot and the glass did not block the heat and the air conditioner was not cool. My boyfriend could not stand it and had to climb up to check the air filter. As you can see in the picture, it has never been cleaned. We were only in the room until 3:00 PM and had to leave because it was very hot. When we came out, the maid informed us that the room was very hot. We came back at 4:00 PM and could sleep. My boyfriend did not want to have any problems and have to endure sleeping another night. We booked a room at full price and never thought that we would encounter something like this. The price was not cheap, but you dared to give a room that you knew the air conditioner was not cool or not ready to serve customers. It was very bad.