Amaris Hotel Cihampelas Bandung

Explore Amaris Hotel Cihampelas Bandung
8.2
Very Good
From 9,129 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Amaris Hotel Cihampelas Bandung
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Distance to City Center (91)
Staff Friendliness (90)
Ambiance (90)
Bedroom (89)
Bathroom (83)
Accessibility (76)
Variety (69)
Taste (68)
Surroundings (65)
Hotel Area (62)
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Traveler Reviews Amaris Hotel Cihampelas Bandung

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Customer reviews
B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
My favorite hotel when I go to Bandung, great
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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N***y
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
The AC room is hot, only blowing air.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung team respectfully extends our best wishes for your good health. We deeply appreciate you taking the time to provide us with some less-than-favorable feedback regarding Amaris Sihampelas Bandung. Receiving negative feedback from you regarding our hotel's services and facilities is a source of pride, honor, and great gratitude for us. Regarding your comment about the air conditioning being too warm in the room, we sincerely apologize for any inconvenience caused. We will certainly inform management of this issue for future improvements, and we assure you that this will not happen again during your next stay. We apologize for any further shortcomings in our service. Friendly service is our top priority, provided with a smile and politeness. We invite you and your family to visit and experience our hotel again for another memorable stay. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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R***h
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10.0
/10
Reviewed 1 week(s) ago
The food is delicious and kid-friendly, too. My son asked for fruit to eat in his room, so he was allowed to bring it, peeled too.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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D***s
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Room was clean, bathroom need to be clean better, food tast just ok, the location is perfect, few times staying in this hotel surely coming back
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Accommodation's Reply
20 Jan 2026
Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel respectfully wishes you good health. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive such a positive review regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to experience another valuable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager
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y***n
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8.5
/10
Reviewed 2 week(s) ago
Good, recommended to visit, have been here several times too, comfortable.
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Accommodation's Reply
12 Jan 2026
Dear Gentlemen/Ladies, Greetings and best wishes from the Amaris Sihampelas Bandung Hotel team. We would like to express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager
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M***a
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Staycation
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9.1
/10
Reviewed 2 week(s) ago
Friendly staff, strategic location, but the AC in room 131 wasn't cold even though it was set to 16°, just a breeze. The kids didn't sleep comfortably because they were too hot. Hopefully, this will be addressed soon.
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Agusramli
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7.2
/10
Reviewed 3 week(s) ago
When we first came in the AC wasn't cold, breakfast lacked variety
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Accommodation's Reply
14 Jan 2026
Dear Mr. Agus Ramli, The Amari Sihampelas Bandung team sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide some less-than-favorable feedback regarding Amari Sihampelas Bandung. It is an honor and a great pleasure for us to receive your unsatisfactory review regarding our hotel services and facilities. Regarding your comments about the air conditioning not being cool enough and the lack of variety in the breakfast menu, we apologize in advance for any inconvenience this may have caused. We will certainly inform management of this for future improvements. We would also like to inform you that the Amari hotel's breakfast menu meets established standards. We assure you that the air conditioning issue will not recur on your next stay. We apologize for any shortcomings in our service. Friendly service is our top priority. We invite you and your family to visit and experience our hotel again. We wish you and your family happiness. Sincerely, Ridwan Setiawan, Hotel Manager
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J***i
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
It was so much fun staying here, perfect for me as a solo traveler, close to the city center 🫶🏻❤️
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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D***i
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 week(s) ago
I like this hotel for its location, room cleanliness, and breakfast. Please increase the breakfast variety and add promotional discounts. Good luck to Amaris.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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sumarlina l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
at a price of 800 from Traveloka it's not worth it, the AC isn't cold, the room smells from the toilet because the AC isn't cold, I think I'll think again next time I book a room at Amaris Cihampelas, there's no tea and coffee in the room, like a 150 thousand price for a hotel on the terrace of the same class as Amaris, please improve the room service and check it again.
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Accommodation's Reply
08 Jan 2026
Dear Ms. Lina, The Amaris Sihampelas Bandung team sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide negative feedback regarding Amaris Sihampelas Bandung. It is an honor and a great pleasure to receive your unsatisfactory comments about our hotel's services and facilities. Regarding your feedback about the air conditioning in the room not being cool, we apologize in advance for any inconvenience caused. We will certainly forward this feedback to management for future improvements, and we assure you that this will not happen again during your next stay. We apologize if there were any shortcomings in our service. Friendly service is our top priority in serving our guests. With a smile and humility, we invite you and your family to experience our hotel again. We wish you good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager
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Harun N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always here when I go to Bandung
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Accommodation's Reply
31 Dec 2025
Dear Mr. Harun, The team at Amaris Sihampelas Bandung Hotel sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide positive feedback about Amaris Sihampelas Bandung Hotel. It is a great honor and we are grateful for your compliments regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We approach our guests with smiles and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and comfortable, the food is delicious
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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n***l
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
the room is very stuffy, it is very disturbing for breathing
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and best wishes. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is a great honor and a source of immense appreciation to receive such a positive review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority, served with a smile and humility. We cordially invite you and your family to visit and experience another memorable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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F***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
The staff is friendly, close to Adventist Hospital, Ciwallak, and PVJ. The standard Amaris room is not very large. The breakfast is good, not too many choices. Unfortunately, when I arrived in the first room, there were a lot of termites. I immediately asked for a replacement, and it was replaced immediately. Thank you.
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2 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 5 week(s) ago
All is well according to Amaris standards.
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and best wishes. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is a great honor and a source of immense appreciation to receive such a positive review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority, served with a smile and humility. We cordially invite you and your family to visit and experience another memorable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Stayed 3 days 2 nights, quiet location, clean room and bathroom, close to Sabuga ITB, can walk through the village, want to walk to CiWalk
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2 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Gentlemen/Ladies, Greetings and best wishes from the Amaris Sihampelas Bandung Hotel team. We would like to express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure for us to receive such a positive review regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We approach our guests with smiles and humility. We invite you and your family to experience another memorable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff friendly and the facility was nice
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Accommodation's Reply
22 Dec 2025
Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and wishes you good health. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure to receive such a positive review regarding our services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another memorable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The room was okay. Everything worked, from hot water, AC, and smart TV, and everything was in good condition. Cleanliness was also good. Service was also good. It's close to the Cihampelas shopping center. It's perfect for families. Recommended hotel. In short...
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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F***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The room smells of cigarettes...lack of treatment
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Director/Staff, The team at Amaris Cihampelas Bandung would like to extend our warmest wishes and best wishes for your continued good health. We sincerely thank you for taking the time to write us a review and sharing your positive comments regarding the Amaris Cihampelas Bandung. It is an honor for you to have such a compliment about our services and facilities. We apologize for any inconvenience this may cause you. Welcoming all our guests is our top priority and with smiles and humility, we invite you and your family to experience another enriching experience at our hotel. Wishing you continued good health. Sincerely, Ridwan Setiawan Hotel Manager
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Linggar G. V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
For transit, the accommodation is quite good. However, there are still many things that need to be improved. We had a 3D1N trip in Bandung with 4 rooms, one of which, room 210, had no AC remote, no TV sound, no hairdryer in all rooms, and only 2 towels and 1 dental kit for amenities. There was also 1 slipper. Overall, it was enough for travelers to rest.
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Accommodation's Reply
24 Nov 2025
Dear Mr. Lingar, The Amaris Cihampelas Bandung team would like to extend our warmest wishes and best wishes for continued good health. We sincerely thank you for your kindness in taking the time to write a review and share your positive comments about the Amaris Cihampelas Bandung. It is a great honor and we appreciate your positive review of our hotel's services and facilities. In response to your comments regarding our room amenities, we apologize for the inconvenience. Please be informed that our room amenities are of the standard level for all Amaris hotels. Should you find any shortcomings, please inform the staff at Hotel Incahrega. We apologize for any shortcomings in our service. Hospitality is our top priority and we strive to serve you with smiles and humility. We invite you and your family to experience the precious experience at our hotel again. May you and your family have a wonderful time together. Sincerely, Ridwan Setiawan Hotel Manager
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Number of reviews per page
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