ai

andi i.

8.8

/10

Reviewed 3 day(s) ago

Generally good, facilities and services can still be improved.

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Accommodation's Reply

09 Feb 2026

Dear Andy, The team at Amaris Sihampelas Bandung sends our warmest greetings and wishes you good health. We are deeply grateful for the time you took to write such a positive review for Amaris Sihampelas Bandung. It is a great honor and a source of immense appreciation for us to receive such a positive review regarding our hotel's services and facilities. We apologize if there were any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to visit and experience our hotel again. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager

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R***n

Leisure

10.0

/10

Reviewed 1 week(s) ago

Really enjoyed staying here, the service is friendly and the price is very affordable.

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Accommodation's Reply

09 Feb 2026

Dear Gentlemen/Ladies, Greetings and best wishes from the Amaris Sihampelas Bandung Hotel team. We would like to express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager

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B***y

10.0

/10

Reviewed 2 week(s) ago

My favorite hotel when I go to Bandung, great

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Accommodation's Reply

26 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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N***y

6.7

/10

Reviewed 3 week(s) ago

The AC room is hot, only blowing air.

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1 people find it helpful

Accommodation's Reply

20 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung team respectfully extends our best wishes for your good health. We deeply appreciate you taking the time to provide us with some less-than-favorable feedback regarding Amaris Sihampelas Bandung. Receiving negative feedback from you regarding our hotel's services and facilities is a source of pride, honor, and great gratitude for us. Regarding your comment about the air conditioning being too warm in the room, we sincerely apologize for any inconvenience caused. We will certainly inform management of this issue for future improvements, and we assure you that this will not happen again during your next stay. We apologize for any further shortcomings in our service. Friendly service is our top priority, provided with a smile and politeness. We invite you and your family to visit and experience our hotel again for another memorable stay. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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R***h

10.0

/10

Reviewed 3 week(s) ago

The food is delicious and kid-friendly, too. My son asked for fruit to eat in his room, so he was allowed to bring it, peeled too.

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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D***s

8.7

/10

Reviewed 4 week(s) ago

Room was clean, bathroom need to be clean better, food tast just ok, the location is perfect, few times staying in this hotel surely coming back

1 people find it helpful

Accommodation's Reply

20 Jan 2026

Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel respectfully wishes you good health. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive such a positive review regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to experience another valuable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager

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y***n

8.5

/10

Reviewed 4 week(s) ago

Good, recommended to visit, have been here several times too, comfortable.

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Accommodation's Reply

12 Jan 2026

Dear Gentlemen/Ladies, Greetings and best wishes from the Amaris Sihampelas Bandung Hotel team. We would like to express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager

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M***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

Friendly staff, strategic location, but the AC in room 131 wasn't cold even though it was set to 16°, just a breeze. The kids didn't sleep comfortably because they were too hot. Hopefully, this will be addressed soon.

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2 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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Agusramli

7.2

/10

Reviewed 5 week(s) ago

When we first came in the AC wasn't cold, breakfast lacked variety

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1 people find it helpful

Accommodation's Reply

14 Jan 2026

Dear Mr. Agus Ramli, The Amari Sihampelas Bandung team sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide some less-than-favorable feedback regarding Amari Sihampelas Bandung. It is an honor and a great pleasure for us to receive your unsatisfactory review regarding our hotel services and facilities. Regarding your comments about the air conditioning not being cool enough and the lack of variety in the breakfast menu, we apologize in advance for any inconvenience this may have caused. We will certainly inform management of this for future improvements. We would also like to inform you that the Amari hotel's breakfast menu meets established standards. We assure you that the air conditioning issue will not recur on your next stay. We apologize for any shortcomings in our service. Friendly service is our top priority. We invite you and your family to visit and experience our hotel again. We wish you and your family happiness. Sincerely, Ridwan Setiawan, Hotel Manager

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J***i

Staycation

9.7

/10

Reviewed 6 week(s) ago

It was so much fun staying here, perfect for me as a solo traveler, close to the city center 🫶🏻❤️

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1 people find it helpful

Accommodation's Reply

07 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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D***i

Leisure

9.1

/10

Reviewed 6 week(s) ago

I like this hotel for its location, room cleanliness, and breakfast. Please increase the breakfast variety and add promotional discounts. Good luck to Amaris.

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Accommodation's Reply

07 Jan 2026

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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sl

sumarlina l.

Leisure

5.8

/10

Reviewed 6 week(s) ago

at a price of 800 from Traveloka it's not worth it, the AC isn't cold, the room smells from the toilet because the AC isn't cold, I think I'll think again next time I book a room at Amaris Cihampelas, there's no tea and coffee in the room, like a 150 thousand price for a hotel on the terrace of the same class as Amaris, please improve the room service and check it again.

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1 people find it helpful

Accommodation's Reply

08 Jan 2026

Dear Ms. Lina, The Amaris Sihampelas Bandung team sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide negative feedback regarding Amaris Sihampelas Bandung. It is an honor and a great pleasure to receive your unsatisfactory comments about our hotel's services and facilities. Regarding your feedback about the air conditioning in the room not being cool, we apologize in advance for any inconvenience caused. We will certainly forward this feedback to management for future improvements, and we assure you that this will not happen again during your next stay. We apologize if there were any shortcomings in our service. Friendly service is our top priority in serving our guests. With a smile and humility, we invite you and your family to experience our hotel again. We wish you good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager

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HN

Harun N.

10.0

/10

Reviewed 6 week(s) ago

Always here when I go to Bandung

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Accommodation's Reply

31 Dec 2025

Dear Mr. Harun, The team at Amaris Sihampelas Bandung Hotel sends our warmest greetings and wishes you good health. We deeply appreciate you taking the time to write a review and provide positive feedback about Amaris Sihampelas Bandung Hotel. It is a great honor and we are grateful for your compliments regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We approach our guests with smiles and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager

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A***i

10.0

/10

Reviewed 6 week(s) ago

Nice and comfortable, the food is delicious

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Accommodation's Reply

29 Dec 2025

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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n***l

6.8

/10

Reviewed 6 week(s) ago

the room is very stuffy, it is very disturbing for breathing

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1 people find it helpful

Accommodation's Reply

02 Jan 2026

Dear Valued Guest, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and best wishes. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is a great honor and a source of immense appreciation to receive such a positive review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority, served with a smile and humility. We cordially invite you and your family to visit and experience another memorable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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F***a

Medical

8.6

/10

Reviewed 7 week(s) ago

The staff is friendly, close to Adventist Hospital, Ciwallak, and PVJ. The standard Amaris room is not very large. The breakfast is good, not too many choices. Unfortunately, when I arrived in the first room, there were a lot of termites. I immediately asked for a replacement, and it was replaced immediately. Thank you.

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2 people find it helpful

Accommodation's Reply

31 Dec 2025

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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A***e

Business

7.8

/10

Reviewed 7 week(s) ago

All is well according to Amaris standards.

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Accommodation's Reply

29 Dec 2025

Dear Valued Guest, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and best wishes. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is a great honor and a source of immense appreciation to receive such a positive review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority, served with a smile and humility. We cordially invite you and your family to visit and experience another memorable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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F***i

Leisure

8.5

/10

Reviewed 7 week(s) ago

Stayed 3 days 2 nights, quiet location, clean room and bathroom, close to Sabuga ITB, can walk through the village, want to walk to CiWalk

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2 people find it helpful

Accommodation's Reply

26 Dec 2025

Dear Gentlemen/Ladies, Greetings and best wishes from the Amaris Sihampelas Bandung Hotel team. We would like to express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure for us to receive such a positive review regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We approach our guests with smiles and humility. We invite you and your family to experience another memorable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager

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J***n

Business

10.0

/10

Reviewed 8 week(s) ago

The staff friendly and the facility was nice

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Accommodation's Reply

22 Dec 2025

Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and wishes you good health. We are deeply grateful for your time in providing a positive review and feedback on Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure to receive such a positive review regarding our services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another memorable stay at our hotel. We wish you and your loved ones good health. Sincerely, Ridwan Setiawan, Hotel Manager

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E***n

Staycation

8.8

/10

Reviewed 8 week(s) ago

The room was okay. Everything worked, from hot water, AC, and smart TV, and everything was in good condition. Cleanliness was also good. Service was also good. It's close to the Cihampelas shopping center. It's perfect for families. Recommended hotel. In short...

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1 people find it helpful

Accommodation's Reply

17 Dec 2025

Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager

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Amaris Hotel Cihampelas Bandung

Overall Ratings & Reviews Amaris Hotel Cihampelas Bandung

8.3

8.2

8.1

8.6

8.4

Traveler Reviews Amaris Hotel Cihampelas Bandung