8.4
Very Good

From 5,942 reviews

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Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.5

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Traveler Reviews Jambuluwuk Malioboro Hotel Yogyakarta

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Customer reviews

R***d
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Leisure
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10.0

/10

Reviewed 4 day(s) ago

the hotel is good, 5 stars, friendly service
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S***g
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Staycation
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8.5

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and helpful during the check-in process. The security guards were also friendly and helpful.
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Pebria M. K.
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10.0

/10

Reviewed 6 week(s) ago

The hotel staff is friendly, helpful during check in and check out. And close to the city center
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Accommodation's Reply
26 Feb 2025
Dear Pebria M. Ke. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager
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Zondra D. S.
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Leisure
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10.0

/10

Reviewed 7 week(s) ago

Overall it's good. It's close to here and there, the room is big and clean, the swimming pool is sufficient. The kids are happy.
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1 people find it helpful

Accommodation's Reply
17 Feb 2025
Dear Zondra DS Thank you for your positive review! We are glad to know that you enjoyed our hotel’s strategic location, large and clean rooms, and adequate pool facilities. Most importantly, we are glad to hear that the kids were also happy during their stay. We look forward to welcoming you and your family back for another enjoyable experience in the future. Best Regards, George Edwin A. General Manager.
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Zondra D. S.
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Leisure
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10.0

/10

Reviewed 7 week(s) ago

Got a free room upgrade because the booked room was under maintenance. So happy.
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3 people find it helpful

Accommodation's Reply
17 Feb 2025
Dear Zondra DS Thank you for sharing your experience! We are glad to know that you received a free room upgrade and were pleased with the service we provided. Guest satisfaction is our priority, and we always strive to provide the best experience. We look forward to welcoming you back for a more enjoyable stay in the future. Best Regards, George Edwin A. General Manager.
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Idris P.
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Leisure
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10.0

/10

Reviewed 7 week(s) ago

Very comfortable for family vacation in Yogya
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Accommodation's Reply
17 Feb 2025
Dear Idris. Thank you for your positive review! We are very pleased to know that you felt comfortable while vacationing with your family at our hotel. Guest satisfaction and comfort are our top priorities. We look forward to welcoming you and your family back for an equally enjoyable stay in the future. Best Regards, George Edwin A. General Manager.
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P***e
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Leisure
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9.4

/10

Reviewed 8 week(s) ago

First time here.. beyond expectation in terms of 5 stars..the room is spacious, clean, the lobby is fragrant..what I like is that there is a mini playground for children..during breakfast it's quite confusing because there are too many variations of menu choices, so I want to eat everything but my stomach can't fit.. overall good, the kids also like it..
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Accommodation's Reply
17 Feb 2025
Dear Valued Guest. Thank you for choosing our hotel for the first time and sharing your experience. We are glad to know that our services and facilities exceeded your expectations, from the spacious and clean rooms, the fragrant lobby atmosphere, to the mini playground that children love. We are also happy to know that our varied breakfast menu provides many choices, even though it makes you confused to choose! 😊 Your feedback means a lot to us, and we look forward to welcoming you and your family back in the future for an equally pleasant experience. Best Regards, George Edwin A. General Manager.
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Purwanto p. s.
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Staycation
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10.0

/10

Reviewed 8 week(s) ago

Very family friendly, beautiful residential area
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Accommodation's Reply
11 Feb 2025
Dear Purwanto. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager.
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N***g
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Leisure
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9.4

/10

Reviewed 8 week(s) ago

Highly recommended, good ambiance place to stay with a strategic location.

1 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Valued Guest Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great value and that you enjoyed your stay. If there’s anything else you’d like to share, please let us know. We look forward to welcoming you back! Best Regards, George Edwin A General Manager
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Achmad N. R. A.
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10.0

/10

Reviewed 8 week(s) ago

Amazing view in the morning, not so far from Malioboro

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Accommodation's Reply
09 Feb 2025
Dear Achmad NRA Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager
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Indah m. y.
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Leisure
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8.5

/10

Reviewed 9 week(s) ago

The vibes of the old hotel that was glorious in its time are so felt, even though there are no updates, tube TV, dull colored towels and sheets but the extraordinary and well-maintained swimming pool is a plus. and the price makes it possible to deal with the conditions. when I first arrived I was surprised because I wanted to be transferred to another type of room, but I complained and was accepted by the hotel. standard breakfast for ☆4 stayed 2 nights in the deluxe type quite satisfying
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Fernando M.
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8.3

/10

Reviewed 9 week(s) ago

quite comfortable staycation in this hotel, the size of the single bed is quite large, the breakfast is quite varied and the staff is quite responsive. but notes for the hotel, 1. the entrance to the basement parking lot is quite narrow, 2. children over 6 years old should not be charged an additional 100 k 3. the bed I occupied, made a sound when I climbed on it. the others are quite good.
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2 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Fernando M. Thank you for taking the time to share your experience. We are glad to know that you felt comfortable during your stay at our hotel, and enjoyed the spacious bed size, breakfast variety, and prompt service from our team. We also greatly appreciate your feedback regarding parking access, child surcharge policy, and bed conditions. We will pass this feedback on to the relevant team for future evaluation and improvement. We look forward to welcoming you back in the future with a better experience. If there is anything else you would like to convey, please do not hesitate to contact us. Best Regards, George Edwin A. General Manager.
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M Ihsanur A.
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10.0

/10

Reviewed 9 week(s) ago

Recommended for high level hotels

1 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear M Ihsanur A. Thank you for your kind recommendation! We’re delighted to hear that you had a pleasant stay and found our hotel clean, comfortable, with delicious food and convenient shuttle services to access our facilities. Your positive feedback motivates us to continue providing exceptional service and maintaining high standards. We look forward to welcoming you back for another memorable stay in the future. Best Regards, George Edwin A General Manager
Y***a
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Leisure
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9.7

/10

Reviewed 9 week(s) ago

I stayed here on 28-29 Jan 2025 + the staff are friendly", especially the 2 female receptionists, I was served by Ms. Sinta if I'm not mistaken. I booked a deluxe room, then upgraded (free) to deluxe premier because they said the room I booked was full. I happened to bring a baby and toddler, so thank you very much because the room is more spacious, my baby can crawl here and there. request for a baby box is also available. + the pool is good, there is a fountain, there are some tools for children to swim too, towels. + for the restaurant atmosphere is comfortable and the staff are friendly and quick to help direct to empty tables and set baby chairs, there are quite a lot of food variations, for the taste some are delicious, some are just so-so for me (according to taste). + there is a playground next to the restaurant + the view from my room is good, city view + strategic location + there are many pillows in my room, more than 5 + there is an iron set + ironing board + around the hotel there are many food sellers, there are also bakpia souvenirs + get a free mocktail voucher at xixy house + there are many basement parking lots, there are 2 basements and the lift also goes to b2 - the drop off lobby only fits 1 car and cars from the basement if they want to exit also go through the lobby, so if you drop off goods and there is a car behind you can't get through. - 98% of the parking is in the basement, in front of the lobby only 3 cars can fit. - this is not my complaint actually, breakfast time is divided into 2, 6-8 and 8-10, there was a guest who complained at that time because he couldn't enter breakfast because the table was full, finally a makeshift table was set outside the restaurant because the long weekend was crowded with guests. overall staying at jambuluwuk jogja was fun 9.5/10. if I go to jogja again later more than 1 day, I will stay here again. thank you for a pleasant experience, keep up your good service🫰
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+2

2 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear Valued Guest. Thank you very much for taking the time to share your experience staying at Jambuluwuk Jogja. We are very happy to know that you enjoyed your stay with your family, starting from the friendly service of our team, especially Ms. Sinta at the reception, to the comfortable room facilities that support the needs of your little one. We are also happy to hear that you enjoyed the swimming pool facilities, the comfortable restaurant atmosphere, the variety of food, and the playground that added to the joy of the children. Your positive reviews regarding the room view, room facilities, and our strategic location mean a lot to us. We understand your input regarding the drop-off area and parking capacity, as well as breakfast timings during the high season period. This input is very valuable and will be our evaluation material to improve the comfort of our guests in the future. We are honored to receive a rating of 9.5/10 from you. We look forward to your next visit to Jambuluwuk Jogja. Thank you for your trust and support. Best Regards, George Edwin A. General Manager.
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I***n
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9.1

/10

Reviewed 9 week(s) ago

Strategic location, varied breakfast and restaurant menu, very enjoyable.
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Accommodation's Reply
31 Jan 2025
Dear Valued Guest. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager.
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A***o
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Leisure
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10.0

/10

Reviewed 9 week(s) ago

Very satisfied, strategic location, top deluxe room, delicious food
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Accommodation's Reply
04 Feb 2025
Dear Valued Guest. Thank you for this short but meaningful review! We are glad to know that you are satisfied with your stay here, from the strategic location, the comfort of the deluxe room, to the taste of the food you enjoyed. We look forward to welcoming you back for an equally pleasant stay in the future. Best Regards, George Edwin A. General Manager.
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Oning N.
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8.5

/10

Reviewed 10 week(s) ago

Comfortable place, close access to Malioboro
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Oning N. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team. Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager
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sri n.
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10.0

/10

Reviewed 10 week(s) ago

Every time I go to Jogja I definitely go to this hotel because it is very comfortable and satisfying.
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Accommodation's Reply
29 Jan 2025
Dear Valued Guest. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. If there is anything we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, George Edwin A. General Manager.
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J***e
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Leisure
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9.7

/10

Reviewed 11 week(s) ago

For the television, you can replace it with a smart TV so you don't have to use the old TV anymore because it's a hassle to look for channels.
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Accommodation's Reply
29 Jan 2025
Dear Valued Guest. Thank you for your feedback. We understand that entertainment is very important to your stay experience. Currently, we are continuously improving our facilities, including considering the use of Smart TV to make it more practical and in accordance with guest needs. We greatly appreciate your feedback and will use it as our evaluation material in the future. We hope to welcome you back with a better experience. If there is anything else you would like to convey, please do not hesitate to contact us. Best Regards, George Edwin A. General Manager.
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N***a
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Leisure
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9.1

/10

Reviewed 11 week(s) ago

The staff's hospitality is outstanding. I accidentally left belonging at the hotel, and they were very accommodating in helping me arrange for the item to be sent back. If I visit Yogyakarta again, I will definitely choose to stay at this hotel because of their exceptional service.

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Accommodation's Reply
18 Jan 2025
Dear Valued Guest Thank you so much for sharing your wonderful experience with us! We are delighted to hear that our team’s hospitality left such a positive impression on you. Ensuring our guests feel cared for, even after their stay, is a top priority, and we’re glad we could assist in reuniting you with your belongings. Your kind words motivate our team to continue delivering exceptional service, and we truly appreciate your recommendation. It would be our pleasure to welcome you back on your next visit to Yogyakarta. Best Regards, George Edwin A General Manager
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