Hotel Palm Banjarmasin

Explore Hotel Palm Banjarmasin
8.3
Very Good
From 1,555 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.5

Service and Facilites

8.4

People often mention about Hotel Palm Banjarmasin
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Accessibility (21)
Staff Friendliness (21)
Bathroom (21)
Room Space (20)
Bedroom (20)
Distance to City Center (19)
Ambiance (19)
Surroundings (18)
Check-in/out Time (18)
Taste (17)
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Traveler Reviews Hotel Palm Banjarmasin

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Customer reviews
H***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Overall good except breakfast, please add more menu, thx
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Accommodation's Reply
25 Dec 2025
Dear Mr. H*n, Thank you for your wonderful review. We are delighted that you had a great experience. We prioritize the experience and comfort of all our guests. Thank you for your excellent review, and we hope to welcome you back again. Sincerely, The Management Team, Palm Banjarmasin Hotel
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Cahaya S.
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Staycation
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10.0
/10
Reviewed 7 day(s) ago
All the staff are very friendly, the food is delicious, the rooms are clean and cozy.
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Accommodation's Reply
20 Dec 2025
Dear Mr./Ms. Jahaya, Thank you for your excellent review. We are delighted that you had a wonderful experience. We prioritize the experience and comfort of all our guests. Thank you for your kind review, and we hope to welcome you back again. Sincerely, The Management Team, Palm Banjarmasin Hotel
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A***I
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Hotel staff is friendly & the place is comfortable
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Accommodation's Reply
09 Dec 2025
Dear A*I, Thank you for your wonderful review. We are very glad you had a great experience. We always prioritize the experience and comfort of our guests. Thank you for your wonderful review and we look forward to welcoming you back again. Best regards, Palm Hotel Banjarmasin Management
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff are friendly, smile a lot, the car park is very spacious, but please pay more attention to the cleanliness of the rooms etc.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear A*d, Thank you for your comments regarding your stay at Palm Hotel Banjarmasin. However, we apologize for the inconvenience caused. We will take immediate steps to improve this to prevent this from happening again in the future. Your review will help us to improve our services in the future. We hope to welcome you back again and continue to choose Palm Hotel Banjarmasin as your accommodation of choice during your trip to Banjarmasin. Best regards, Palm Hotel Banjarmasin Management
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Andri Y.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
Yesterday, at breakfast, the fried rice was a little stale. The rice was mushy and smelly. When I complained, they immediately took it off the menu.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Andree Y., Thank you very much for your comments regarding your stay at Palm Hotel Banjarmasin. However, we apologize for any inconvenience caused. We will take immediate steps to improve this to prevent any recurrence in the future. Your feedback helps us to further improve our services in the future. We hope to welcome you back again in the future and will make Palm Hotel Banjarmasin a pleasant stay for your entire trip to Banjarmasin. Best regards, Palm Hotel Banjarmasin Management
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Mr. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is perfect for a holiday, clean, comfortable and tidy, the food is delicious.
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Accommodation's Reply
29 Oct 2025
Dear Z, Thank you for your wonderful review. We are very glad you had a great experience. We always prioritize the experience and comfort of our guests. Thank you for your wonderful review and we look forward to welcoming you back again. Best regards, Palm Hotel Banjarmasin Management
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I stayed here for two nights and the facilities were very comfortable. The Wi-Fi was smooth throughout the room, and the bed was soft. My room was next to the elevator and the guest entrance and exit, but it was quiet and didn't leak, making it a comfortable place to rest. However, since there was a bathtub in the bathroom, I wasn't used to using one, so I was a bit confused and struggled to shower. It wasn't a big deal, as long as the water was clean and hot. There's a gym behind the hotel, a minimarket next to the reception, and an ATM. Unfortunately, the parking for two-wheeled vehicles isn't safe from the rain, huhu.
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3 people find it helpful
Accommodation's Reply
28 Sep 2025
Dear G*t, Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin
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Elin R.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff at Palm Hotel are all friendly and responsive to guest requests...the rooms are big, nice, and clean...as expected...thanks also to Traveloka...you are the best...🫰🫰
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2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Ms. Elin R., Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management of Hotel Palm Banjarmasin.
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E***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 17 week(s) ago
I was surprised that a hotel priced under 500,000 Rupiah had a bathtub, and the room was also clean. - The bathroom was clean, except the toilet seat had a wobbly lid, and the bathtub faucet was too close to the bathtub. - The hotel room was nice and clean, with the AC cooling perfectly at the set temperature. However, the wooden wardrobe, perhaps due to its age, looked neglected and was also dirty on the sides. Unfortunately, the Wi-Fi didn't reach my room on the second floor. 🥹 - The hotel facilities were good, the staff were all friendly, and the prayer room was spacious and clean, with ample prayer equipment. Besides the prayer room, there was also a fully equipped gym. Although the equipment looked like old gym equipment, it was still usable, and some of it was broken. But despite all these shortcomings, I enjoyed my stay here. 🫶🏻😍
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3 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Ms. E* a, Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review and feedback, and we look forward to welcoming you back. Best regards, Management of Hotel Palm Banjarmasin
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Rokhani
icon-Business
Business
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10.0
/10
Reviewed 17 week(s) ago
The room is very comfortable and clean.
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Accommodation's Reply
30 Aug 2025
Dear Ms. Rokhani, thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin
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Joko S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Comfortable, clean close to city center.
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Accommodation's Reply
12 Aug 2025
Dear Mr. Joko Susanto, Thank you for your excellent review. We are very pleased that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management of Hotel Palm Banjarmasin.
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Friendly staff and fast check-in process
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Accommodation's Reply
25 Jul 2025
Dear G*t, Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin
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Amy R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
quite satisfactory and the hotel is clean
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Accommodation's Reply
09 Jul 2025
Dear Ms. Amy R., Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin
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A***e
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Recommended for budget hotels, food variety is lacking, but sufficient and comfortable, according to budget. Really worth it.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear A*e. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Yesterday we lost an earring, we just realized it in the afternoon and told the staff, thank God it took less than 3 hours to get the earring and we were able to pick it up. Thank you for the credibility of the hotel and its staff.
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3 people find it helpful
Accommodation's Reply
20 May 2025
Dear F*r. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Y*i, thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The place is comfortable, the room is spacious and clean.
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Accommodation's Reply
09 Jul 2025
Dear S*i. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The place is comfortable, the rooms are spacious and clean.
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Accommodation's Reply
20 May 2025
Dear S*i. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin
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E***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
For the staff it's ok. The pillows are thin and smell of hair oil. The breakfast stock is limited.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear E*e, We are very grateful for your comments regarding your visit to Hotel Palm Banjarmasin. However, we apologize for the inconvenience you experienced. We will immediately make improvements so that similar things do not happen again in the future. Your review can help us, to continue to improve our services in the future. We hope to welcome you back in the future and continue to make Hotel Palm Banjarmasin your preferred accommodation while traveling in Banjarmasin. Best regards Management Hotel Palm Banjarmasin
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
The place is really nice, very cozy, but if only there could be more power outlets, hehe, the rest is really good
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Accommodation's Reply
09 May 2025
Dear A*a. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin
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Number of reviews per page
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